Dropshipman: Easy Dropshipping
All-in-one dropshipping supplier with AliExpress, Alibaba,Temu
Rating
4.3
feedback
254
chart
#990
All reviews
Review RSS Feed
June 19, 2024
I was replied to with information that I needed quickly and promptly.
Hello Trendy Gadgets, Thank you for your kind words! We're delighted to hear that you found our service quick and helpful. If you have any questions or need any help, please don't hesitate to reach out. Thank you for choosing Dropshipman! Best regards, Dropshipman Support Team
June 17, 2024
support team have been fantastic as i discover if Dropshipman is for me
Hello My Tesla Accessories, Thank you so much for your kind words! We're delighted to know that you are satisfied with Dropshipman. If you have any other feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing Dropshipman. We look forward to fulfilling your orders soon! Best regards, Dropshipman Support Team
June 15, 2024
Really great service
Hello Octagone, Thank you for your support. We're thrilled to hear that you found our service great. Your feedback means a lot to us and encourages our team to keep improving and providing the best service possible. If you have any other feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing Dropshipman! Best regards, Dropshipman Support Team
June 13, 2024
the customer service is great. Sherm helped me thoroughly with my problems nd was very kind and patient.
Hi Purple Roze, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. Sherm will be delighted to know that their assistance was appreciated and that they were able to help you thoroughly with your problems. Your feedback is invaluable to us, and it encourages us to continue providing the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Dropshipman Support Team
June 13, 2024
I am changing my previous positive review. Unfortunately, my experience with Dropshipman has been disappointing. The price discrepancies between products listed on AliExpress and those imported through Dropshipman are significant and inconsistent. For instance, products that are listed at a reasonable price on AliExpress appear with inflated prices on Dropshipman, making it difficult to maintain a competitive edge in the market. Furthermore, the customer support team was not helpful in resolving these issues. Despite providing detailed examples and requesting clarification, the responses were inadequate and failed to address the core problems. This has led to a lot of frustration and wasted time. The lack of transparency and consistency in pricing, coupled with subpar customer service, makes it hard to recommend Dropshipman to other businesses. I hope the company takes serious steps to address these issues and improve their service.
Hello qisateishq, Thank you for your feedback, and we’re sorry to hear that your recent experience with Dropshipman has not met your expectations. We understand how important competitive pricing and reliable customer support are to the success of your business, and we truly value your input. We want to assure you that one of our agents has already reached out to you via email to discuss the issues you've raised in further detail. We are committed to resolving any discrepancies with product pricing and providing better clarity around our platform's pricing model. Your concerns about our customer support team are also being taken seriously, and we’re working to ensure more helpful and timely responses in the future. We sincerely hope to have the opportunity to address these challenges and regain your trust. Please don’t hesitate to reach out if you have any additional questions or need further assistance. Best regards, Dropshipman Support Team
June 9, 2024
I'm very satisfied with the outstanding service Sherm from customer service is providing!!
Hello A.A.Y FASHION, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Sherm from our customer service team provided you with outstanding service. Your feedback is incredibly valuable and will certainly be shared with Sherm and the rest of our team. We strive to deliver exceptional service to all our customers, and it’s rewarding to know that we are meeting that goal. Should you need any further assistance, please don’t hesitate to reach out. Thank you again for your kind words and for choosing Dropshipman. Best regards, Dropshipman Support Team
June 6, 2024
pro
Hello Miami beauty1, Thank you for your support. We're delighted to know that you are satisfied with Dropshipman. If you have further questions, concerns, or any feedback, please do not hesitate to reach out. Your support means a lot to us, and we look forward to continuing to meet your expectations. Thank you for choosing Dropshipman! Best regards, Dropshipman Support Team
June 3, 2024
Hello Lady Lux Lane, Thank you for your support. We're delighted to know that you are satisfied with Dropshipman. If you have further questions, concerns, or any feedback, please do not hesitate to reach out. Your support means a lot to us, and we look forward to continuing to meet your expectations. Thank you for choosing Dropshipman! Best regards, Dropshipman Support Team
May 25, 2024
Hello smartwatch2go, Thank you for your support. We're delighted to know that you are satisfied with Dropshipman. If you have further questions, concerns, or any feedback, please do not hesitate to reach out. Your support means a lot to us, and we look forward to continuing to meet your expectations. Thank you for choosing Dropshipman! Best regards, Dropshipman Support Team
May 21, 2024
Fantastic costumer service
Hello What a Decor, Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our customer service team. Providing top-notch service to our customers is always our priority, and it's incredibly rewarding to know that we've met your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help! Best regards, Dropshipman Support Team
May 15, 2024
I would recommend DropShipman. Easy to use and the customer service is great!
Hello Lights & Things, Thank you so much for your kind words! We're thrilled to hear that you find DropShipman easy to use and that you've had a great experience with our customer service. If you ever need any assistance or have any questions in the future, don't hesitate to reach out. We're here to help! Best regards, Dropshipman Support Team
May 5, 2024
We really like Dropshipman; mostly because of the range of products available, but we also like the way it is easy to set up. However, we do not like having to constantly search after looking at the product details for a specific item (the product images and titles are not clickable). We are also unhappy with the pricing and the product import restrictions. Their pricing models are flawed. Restricting businesses from listing products on our websites will slow the growth and make a huge negative impact on sales for both us and the vendor. We cannot continue with these limitations in place.
Dear WONDERCRAFT LTD, Thank you for sharing your feedback with us. We truly value your input as it helps us improve our services. We appreciate your positive comments about the range of products and the ease of setup. We understand your frustrations with the limitations you've encountered. Your feedback are duly noted. If there's anything specific you would like us to focus on to enhance your experience, please feel free to let us know. Much appreciated! Thank you again for taking the time to provide your feedback. We appreciate your business and hope to improve your experience with us. If you have any other questions or concerns, please don't hesitate to reach out. Best regards, Dropshipman Support Team
April 28, 2024
Hello Vpellv, Thank you for your support. We're excited to know that you are satisfied with Dropshipman. If you require any further assistance or have any additional questions, please do not hesitate to reach out to us. Thank you for choosing Dropshipman! Best regards, Dropshipman Support Team
April 23, 2024
Always there when you need help. fast and great response time.
Hello Kenike, Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words about our support services. It's wonderful to hear that you've found our team to be consistently available and responsive whenever you've needed assistance. Providing fast and effective support is a top priority for us, and we're thrilled to know that our efforts have made a difference for you. Your satisfaction and success are incredibly important to us, and we're committed to being there for you whenever you need help or guidance. Please don't hesitate to reach out to us if you ever have any questions or concerns in the future – we're always here to assist you. Once again, thank you for choosing Dropshipman and for recognizing our dedication to providing exceptional support. We're grateful for the opportunity to serve you! Best regards, Dropshipman Support Team
May 6, 2024
We have experienced many problems with this app recently: Our agent is on holiday too often, and no one is assigned to replace her, so they are off. We started to receive customer complaints about poor quality products, and their quantity inspections need to be fixed as promised. Tracking codes need to be updated accurately. Some orders are lost.
Hello, Thank you for taking the time to share your feedback. We're genuinely sorry to hear about the challenges you've been facing. We understand how important reliable support, quality control, and accurate tracking are for your business. Regarding the concerns you've raised: Agent Availability: We apologize for the inconvenience caused by the frequent unavailability of your assigned agent. Our team is actively working on ensuring that all agents' roles are properly covered during their time off to avoid any service interruptions. Product Quality and Inspections: We take product quality seriously, and we’re sorry to hear about your customer complaints. Please rest assured that we are addressing the issue with our suppliers to ensure better quality control and quantity inspections as promised. Tracking Updates and Lost Orders: We understand the frustration with tracking code accuracy and lost orders. Our team is investigating the situation to improve the reliability of our tracking system and reduce any future issues. One of our agents has already reached out to you via email to discuss these matters in more detail and find solutions that will best support your business moving forward. Please check your inbox, and feel free to reply if you have any further questions or concerns. We truly appreciate your patience and understanding as we work to resolve these issues. Best regards, Dropshipman Support Team
March 29, 2024
Run For your life ---> too late in delivery and unexpected and not-agreed-on Payments and fees. After using Dropshipman for over 20 orders, an unexpected turn left me astounded. A week after payments were made, an agent named Nicole reached out, explaining a mix-up with their factory and a shipping dilemma that suddenly demanded an extra $50 per order for shipping. This miscommunication on their part meant I was facing an unplanned $1050 additional expense for 21 orders. In over two decades of business, I've never encountered such a blunder. This oversight led to over $1800 in losses for me. Honestly, reconsider if you're thinking about using Dropshipman. It's been a lesson in vigilance and the unforeseen costs of mismanagement. Never Ever again.
Hello Little OneSie, We are extremely sorry to hear about your experience. We value your feedback, and are committed to addressing the issues you've raised to improve our services. Please rest assured that we are taking steps to prevent such mishaps in the future. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact us directly. We sincerely apologize for any inconvenience caused, and we hope to have the opportunity to make things right for you. Thank you for working with Dropshipman! Best regards, Dropshipman Support Team
March 19, 2024
The app is great and easy to use. The customer service is quick and thorough!
Dear Ari’s Den, Thank you for taking the time to share your experience with Dropshipman. We're thrilled to hear that you are very happy with our product and service! Providing timely and helpful assistance is a priority for us, please feel free to reach out if you need any help. Thank you again for choosing Dropshipman! Best regards, Dropshipman Support Team
Oct. 17, 2024
I've been using Dropshipman for a while now, and I can honestly say they offer great services. Their customer support is exceptional; they're always ready to provide powerful insights and tips that keep me on the right track. I'm very grateful and happy using the app. Highly recommended!
Hello Viva Vista Store, Thank you so much for your kind words. We are thrilled to hear that you are satisfied with our support. If you have any further inquiries or require assistance, please feel free to reach out. We value your business and look forward to continuing to meet your expectations. Thank you for choosing Dropshipman! Best regards, Dropshipman Support Team
Feb. 4, 2024
Customer service is great. The agent assigned did not get back to us for like 2 days now but chat option worked and Ruby was able to help.
Hello EmergScent Fashions, Thank you for taking the time to share your feedback, and we appreciate your kind words about our customer service. We sincerely apologize for any inconvenience. We are pleased to hear that the chat option proved helpful, and Ruby was able to assist you promptly. We will address the delay issue internally to ensure a more timely response in the future. Your satisfaction is of the utmost importance to us, and we look forward to serving you better in the future. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing Dropshipman. Best regards, Dropshipman Support Team