All reviews

Rating Breakdown

  • 5
    94% (2,027 ratings)
  • 4
    4% (86 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (27 ratings)
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4 / 5 Share

April 23, 2024

I have found the chat quite responsive. I recently chatted with Joe who was very helpful.

Using app

About 1 year

Total reviews

6

Average rating

4.5

Developer Reply

Hello, ProLyf Styles! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

March 12, 2023

It was good fast response and quick service thank you for all the products you provide on the site..thank you

Using app

20 days

Total reviews

2

Average rating

2.5

Developer Reply

Hello, HopesAngel! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

March 6, 2023

Dropshipman is the best supplier for beginner and will always assist with you anything you want to support your store. It help my store grow..

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Hello, Techy VRoomy! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

March 1, 2023

All is great, with the exception of 3-5 days once processing begins and 10-16 days shipping time. Outside of all of the mentioned above, everything else was great, plus the response time.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, RAW One Studios! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

Feb. 26, 2023

very useful and very easy to use I really like it and also easy to import the product to your store.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello, Axel ordonez! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

Feb. 25, 2023

Great quality customer Service from the support center. .

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, EuroTrends! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

Feb. 19, 2023

Glydel was amazing. I was playing around with the app for the first time and she came on and was kind, friendly, etc. She offered to upgrade me to Advanced for free. I became a little cautious; within minutes i was upgraded. Not sure how this will go but so far so good. I am researching products now and have more hope than ever with dropshipman. I gave the app so far 4/5 because there have beena few spelling errors on menus iand other areas on the app. I know it is small, but i think it is important. I hope i get the opportunity to update my rating after six months of use! Maybe this app is exactly what i need to get this business going!

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hello, BuyThis.buzz! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

Jan. 10, 2023

This app is great!! easy to use and learn especially as a beginner. I would definitely recommend to people who are starting their dropshipping journey.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, ShopWithMeril! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

Dec. 10, 2022

To early to give 5 stars im just diving in but this app does alot.....................................

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, boujiebeautysupply! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

Dec. 4, 2022

I liked it very much cause it is very cheap and very nice app to use and the custom ervice was good they helped me to upgrade to a vi or premuim plan fopr me for free

Store

My Store

Using app

7 days

Developer Reply

Hello, My Store! Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day! Best Regards, Dropshipman Support Team

4 / 5 Share

Dec. 3, 2022

Molto utile, peccato per la traduzione inefficace ma se sei abbastanza in confidenza con l'inglese sarà una passeggiata

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Ciao, Grazie per aver dedicato del tempo a scrivere il tuo feedback! Apprezziamo molto l'iniziativa per completare il nostro sondaggio. È un onore fornirti un servizio eccellente, ed è evidente che non siamo riusciti alle tue aspettative. La tua risposta dimostra che abbiamo spazio per la crescita e possiamo fare di meglio. Se potessi dirci cosa potremmo fare in modo efficace e migliorare la tua esperienza, sarebbe fantastico. Siamo entusiasti di sentire cosa devi condividere! Buona giornata! Distinti saluti, DropiShipman Support Team

4 / 5 Share

Nov. 23, 2022

quick tutorials, easy completion, fast working app and very helpful highly recommend using this website

Store

My Store

Using app

27 days

4 / 5 Share

Nov. 22, 2022

Ottima app per il sito.Glyde, è gentile e competente. perfetto se i prezzi fossero un pò più bassi.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 22, 2022

Estou começando. Ainda nao tenho experiencia suficiente. Gostei do geral. Me parece dificil encontrar produtos por palavra chae e link. Atenção ao usuario de boas vindas muito gentil. Obrigada

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 7, 2022

I used this ap to help me choose products for my store. It is fairly easy to use. I wish it had the American sizing on items to make it easier for my customers. It loads items very slowly, but completely.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 27, 2022

Overall, the selection is impressive. I'm still new to all this and its a lot to take in at once but DSM has lil bots I guess is what you call them to walk you thru most problems lol for a true beginner with solid interest I'd recommend it to the next man.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 12, 2022

O Único problema que verifiquei é o baixo número de produtos disponíveis, ao que se traduz com poucos parceiros... é preciso estabelecer novos parceiros... especialmente sobre informática.

Using app

10 days

Total reviews

3

Average rating

4.3

4 / 5 Share

Sept. 21, 2022

So far, my experience with Dropshipman has been pretty positive. At first, the fulfillment process was extremely confusing and I had to reach out to customer service nearly every day to figure it out, but once I got the hang of things, everything was great. I would advise DSM to improve their tutorial videos to help newer users, as I think what's available right now isn't very cohesive or detailed enough for people to successfully navigate the app on their own. As for product quality, I haven't received any negative complaints from customers thus far which is a good sign that the sourcing on this app is good. Honestly, the only reason why i give 4 stars and not 5 is that there was miscommunication between a customer service agent and I earlier on in my use of the app regarding how to fulfill orders. Basically, an agent misunderstood my question on how to fulfill an order through DSM and they instructed me to place an order through aliexpress instead. That ended up leading me to deal with a horrible aliexpress seller who wouldn't refund me, a dispute, chargeback, and a month delay in delivery for my customer. Besides that one experience however, every order i've actually placed through DSM has been smooth, so although I wish that experience never occurred, what's in the past is in the past. I would just advise new users to not follow instructions blindly like I did. Lastly, DSM's customer service is amazing. The agents have been very patient and kind helping me figure out any situation i've found myself in which I greatly appreciate and special thanks to Angel, Glydel, and Elly who have been very helpful in these past few weeks! Overall, I would recommend this app and look forward to fulfilling more orders through DSM :)

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Academia Apothecary! Thank you for taking the time to provide us with your feedback! We appreciate your comments on the user experience and shortcomings of Dropshipman. Regarding your mention of the confusing order fulfillment process, especially for new users, we have made adjustments and released a new version. Currently, the order fulfillment process of Dropshipman is very smooth. At the same time, we have also added new user guidance to help new users quickly get started. Finally, we no longer support order fulfillment on AliExpress. Dropshipman will take care of all order fulfillment to ensure stability and smoothness. In summary, thank you very much for your feedback, which helps us continuously improve. We are also honored that you are satisfied with our service. If you have any other questions during your future use, please feel free to communicate and provide feedback to us at any time! Best Regards, Dropshipman Support Team.

4 / 5 Share

Sept. 12, 2022

it was good, she was helpful . I had a problem with the order and she helped it was good, she was helpful . I had a problem with the order and she helped

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Mapafour.com, Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. I look forward to hearing from you soon. 🧡 Best Regards, Angel

4 / 5 Share

Sept. 8, 2022

Me gusta mucho la posibilidad de poder tener al alcance tantos productos diferentes. hay algunos problemas y uno de ellos para mi es algunos precios de envíos de productos que son muy superiores al propio producto y se hace muy difícil conseguir una ganancia sobre ellos, por lo demás algunas cositas pero lo bueno de la aplicación sobresale, la atención de los agentes a los mensajes igualmente excelente

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hola todoparati-tbo, ¡Gracias por tomarse el tiempo para escribir sus comentarios! Agradecemos mucho la iniciativa de completar nuestra encuesta. Es un honor para nosotros brindarle un excelente servicio, y es evidente que no cumplimos con sus expectativas. Su respuesta demuestra que tenemos espacio para crecer y que podemos hacerlo mejor. Si pudiera decirnos qué podemos hacer de manera efectiva y mejorar su experiencia, sería fantástico. Estamos emocionados de escuchar lo que tiene para compartir. Espero con interés escuchar de usted pronto. 🧡 Saludos, Ángel