All reviews

Rating Breakdown

  • 5
    94% (2,018 ratings)
  • 4
    4% (85 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (24 ratings)
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5 / 5 Share

Sept. 22, 2022

Easy to use, Nice product layout and information regarding the product. Fast and helpful response to queries. I like it.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 21, 2022

So far, my experience with Dropshipman has been pretty positive. At first, the fulfillment process was extremely confusing and I had to reach out to customer service nearly every day to figure it out, but once I got the hang of things, everything was great. I would advise DSM to improve their tutorial videos to help newer users, as I think what's available right now isn't very cohesive or detailed enough for people to successfully navigate the app on their own. As for product quality, I haven't received any negative complaints from customers thus far which is a good sign that the sourcing on this app is good. Honestly, the only reason why i give 4 stars and not 5 is that there was miscommunication between a customer service agent and I earlier on in my use of the app regarding how to fulfill orders. Basically, an agent misunderstood my question on how to fulfill an order through DSM and they instructed me to place an order through aliexpress instead. That ended up leading me to deal with a horrible aliexpress seller who wouldn't refund me, a dispute, chargeback, and a month delay in delivery for my customer. Besides that one experience however, every order i've actually placed through DSM has been smooth, so although I wish that experience never occurred, what's in the past is in the past. I would just advise new users to not follow instructions blindly like I did. Lastly, DSM's customer service is amazing. The agents have been very patient and kind helping me figure out any situation i've found myself in which I greatly appreciate and special thanks to Angel, Glydel, and Elly who have been very helpful in these past few weeks! Overall, I would recommend this app and look forward to fulfilling more orders through DSM :)

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Academia Apothecary! Thank you for taking the time to provide us with your feedback! We appreciate your comments on the user experience and shortcomings of Dropshipman. Regarding your mention of the confusing order fulfillment process, especially for new users, we have made adjustments and released a new version. Currently, the order fulfillment process of Dropshipman is very smooth. At the same time, we have also added new user guidance to help new users quickly get started. Finally, we no longer support order fulfillment on AliExpress. Dropshipman will take care of all order fulfillment to ensure stability and smoothness. In summary, thank you very much for your feedback, which helps us continuously improve. We are also honored that you are satisfied with our service. If you have any other questions during your future use, please feel free to communicate and provide feedback to us at any time! Best Regards, Dropshipman Support Team.

5 / 5 Share

Sept. 19, 2022

Angel was great in assisting me with my needs. I was a first time user of Dropshipping and needed help with shipping questions and she answered everything in a thorough manner. Thank you for making it easy for me!.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello I.T.F KIDS, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 19, 2022

best app always has everything im looking for and the customer service is better than any other there customer service rep angel is the best of them all shes always very helpful and always goes above and beyond to help its always a pleasant experience

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello fashion-arival, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 19, 2022

The app itself may require some improvement. The customer supports are friendly and prompt in response, especially Angel from the team, who is always helpful and patient with my endless questions.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello BerlistaStore, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 18, 2022

Excellent customer service. They reply you real quick and help you resolve the issues quickly. Miss Glydel was very supportive. Thank you.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Brands Market, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 18, 2022

Very nice assistance and friendly person. She told me everything I wanted to know and was very paciently to me.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello AV-Accessories, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 18, 2022

I Didn't get any sales yet but I was surprised from customer support its coooooooooooooooooooooooollllllllllllllllll

Store

Pinacut

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Pinacut, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 15, 2022

I used this app to think like order fulfillment, products sourcing, and more! I recommend this app .just try it out for yourself. You'll be pleased

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello KOKOUSAINT.myshopify.com, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 13, 2022

Excelente atencion al cliente , me pudieron resolver todas las dudas a tiempo y con la mejor disposicion, lo recomiendo.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hola Funny And Smart Gadgets, ¡Nos conmueve saber que aprecia nuestro servicio! Siempre es un placer brindarle el soporte de la mejor calidad que usted se merece. En nombre del equipo de Dropshipman, quiero agradecerles por confiar en nosotros. ¡Lo valoramos a usted y a su negocio, y prometemos hacer nuestro mejor esfuerzo todos los días para brindarle un mejor servicio! Esperamos ser de servicio en su próximo esfuerzo. ¡Saludos a más éxito! Equipo Angel-Dropshipman

5 / 5 Share

Sept. 13, 2022

I used this app to get my amazon business started online! It was super easy to get set up. they have step by step tutorials that show you how easy it is to do!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Roughing It Gear, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 13, 2022

Sensacional, tentei fazer drop a alguns anos atras e parei pela dificuldade que encontrei, porem agora esta tudo muito mais facil, aplicativo maravilhoso.

Store

Doaneva

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá Doaneva, Ficamos emocionados ao saber que você aprecia nosso serviço! É sempre um prazer fornecer o suporte da melhor qualidade que você merece. Em nome da equipe Dropshipman, quero agradecer por confiar em nós. Valorizamos você e seu negócio e prometemos fazer o nosso melhor todos os dias para atendê-lo melhor! Esperamos poder atendê-lo em sua próxima empreitada. Um brinde a mais sucesso! Equipe Angel-Dropshipman

4 / 5 Share

Sept. 12, 2022

it was good, she was helpful . I had a problem with the order and she helped it was good, she was helpful . I had a problem with the order and she helped

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Mapafour.com, Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. I look forward to hearing from you soon. 🧡 Best Regards, Angel

5 / 5 Share

Feb. 7, 2023

Very Helpful agent, especially on one of my very first orders! im just super excited, that they are very attentive and informative, this will definitely make my business run much smoother.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello SerpentBugatii77, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 11, 2022

I'm still learning to use the app but so far it has the most wonderful interface. and every tool needed.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello GOODIE_GOODS, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 10, 2022

The app chat was very helpful . Will use the chat again , it was fast and quite precise . I was quite impressed with how fast it worked

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello GIRCH STORE, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 10, 2022

love the app better product descriptions would improve it, so customers have best buying experience.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hello Starred Jewels, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 10, 2022

I am using this app to drop ship products on my store, the app works seamlessly and the 24/7 support is amazing help!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello CLIPPERX, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 9, 2022

Excellent Service, Many Thanks. it was a great support. Love it.sssssssssssssssssssssssssssssssssssssssssssssssssssss

Store

NOIA

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello NOIA, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team

5 / 5 Share

Sept. 9, 2022

I really like this application, very easy to use with many products and its free. The support is wonderful and helps you in the shortest possible time.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Projeball, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of service in your next endeavor. Cheers to more success! Angel-Dropshipman Team