All reviews

Rating Breakdown

  • 5
    69% (195 ratings)
  • 4
    5% (15 ratings)
  • 3
    2% (6 ratings)
  • 2
    4% (12 ratings)
  • 1
    19% (55 ratings)
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5 / 5 Share

April 2, 2025

O atendimento foi muito prestativo, rápido e esclarecedor.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Muito prestáveis em resolver as questões

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're glad to know how our support was able to answer your questions. Your feedback means a lot to us!

5 / 5 Share

March 10, 2025

I've only just installed the App . . . so far looks like it will solve my integration issues perfectly. Support was great - Harvey answered all of my questions and concerns and will be back to me with an update. Fingers crossed it will work forever.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're glad to hear about your experience with our support. This means a lot to us!

5 / 5 Share

March 5, 2025

Awesome support with the integration of our Amazon accounts. Thank you very much Harvey :) 10/10

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Fantastic! We're glad to know our support was so helpful. Thanks for sharing your experience and the amazing review!

5 / 5 Share

Feb. 25, 2025

Super easy onboarding and support. It seems a lot more robust than what we were using before. Big thanks to Harvey for making it so easy!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you experienced super easy onboarding and support! Thanks for the fantastic review!

3 / 5 Share

Feb. 27, 2025

When I first installed this app it was amazing. Everything was easy to understand and support was so helpful and walked me through how to set up matching groups and models. Unfortunately, over the past few months the app has become glitchy and doesn't work properly. Every time I reached out to support with a new issue they said they would look into it and get back to me...then nothing. Now, this app has removed all of the models I spent an enormous amount of time creating and support told me some changes were made but they would help rebuild them. They didn't help or respond after that so I have to remove them and warn others. Best Amazon importing app at the beginning. Please let me know if these issues ever get resolved. Thanks

Using app

5 months

Total reviews

40

Average rating

4.5

Developer Reply

We're very sorry to hear your experience declined so drastically. We acknowledge the issues and the lack of follow-up. Thank you for sharing this with us. We reached out through email to continue.

5 / 5 Share

Feb. 13, 2025

Harvey was great. He responded quickly, was clear in his communication, and solved my problem!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad our support was able to quickly solve your problem! Thank you for the positive and amazing review!

5 / 5 Share

Feb. 13, 2025

Great customer service and help. All my questions were answered and then some! Everything was properly explained, I didn't feel rushed and the door was left open for me to get additional help later. I highly recommend using the app to help get your business and products up and running smoothly!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad all your questions were answered and you felt supported! We aim to provide thorough and unhurried assistance. Thanks for recommending our app!

5 / 5 Share

Feb. 5, 2025

I had a great experience with CS Amazon Sync, and I want to give a special thanks to Harvey for his outstanding support. He provided clear and detailed explanations, making the process easy to understand. Even though I had a lot of questions, he patiently answered each one step by step, ensuring that I fully understood everything. His guidance was incredibly helpful, and I truly appreciate his professionalism and expertise. Highly recommend CS Amazon Sync and Harvey’s support!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Great! We're thrilled our support was so helpful. Thanks for the recommendation and the wonderful review!

1 / 5 Share

Jan. 24, 2025

I was really looking forward to using this with my Shopify store but all i get is error messages, tried to validate a different card but then couldn't assign all the market places in one go and they charged me for the privilege of trying to do so each time. added products but can't complete as the old card isn't validated even though the new one is!! road block after road block for trying to set something up that should be simple. I understand the checks but it doesn't help when nothing works on the mobile app or through Shopify!!!

Using app

About 24 hours

Total reviews

1

Average rating

1.0

Developer Reply

We deeply apologize for the inconvenience and the experience. We've sent you a message to assist you further. Just send us a response and we'll be more than happy to assist you in any way we can. We appreciate your review.

5 / 5 Share

Jan. 15, 2025

App seems to be great. It integrates fully with my Amazon FBA and seems very simple to use.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

That's fantastic! Happy to hear you're finding it simple and that it fully integrates with Amazon FBA! Thanks for the great review!

1 / 5 Share

Jan. 14, 2025

not good, i was really looking forward to connecting through this app. too many obstacles (need a professional amazon seller central acc, need account verification, need to sync and assign all countries, error codes when trying to connect through feed.biz, could not get the feed.biz to change to uk kept defaulting to US) too much hassle to continue

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry you encountered so many obstacles during setup. We understand your frustration. We've reached out via email to assist further. Thank you for your review.

5 / 5 Share

Jan. 6, 2025

the costumer support is great and the helped me with the integration into Amazon and this was so helpful

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

We're so glad our support team could help with your Amazon integration! Thanks for the great feedback.

4 / 5 Share

Dec. 26, 2024

Le paramétrage de ce connecteur est assez complet et les données beaucoup plus riches que d'autres connecteurs MarketPlace Amazon. Il a cependant fallu plus d'un mois d'échanges pour avoir un fonctionnement automatique d'import régulier des commandes de Amazon vers Shopify, mais nous y sommes arrivés. Merci à Harvey de Common Services pour la persévérance.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're happy our app is working for you. We acknowledge the setup took time and will consider this for improvements. We appreciate your patience.

5 / 5 Share

Dec. 20, 2024

Best Customer service

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! That's what we aim to provide and we're glad you're experiencing it.

5 / 5 Share

Dec. 16, 2024

Ok.

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Your wonderful review and support help us a lot! Thanks for the 5-star!

5 / 5 Share

Dec. 16, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-star review! This means a lot to us!

5 / 5 Share

Dec. 7, 2024

This App is easy to use. Yes and everyone is so nice.

Store

My Store

Using app

1 day

Developer Reply

Thanks for the amazing review! We're glad you're having a wonderful experience on the app. Your support is very much appreciated.

1 / 5 Share

Nov. 21, 2024

Die Integration mit meinem Shop funktioniert nicht. Ständig kommt eine Meldung: "invalid". Auch der Chat antwortet seit 1 Stunde nicht, in keinster Weise! Schrecklich.

Store

meraki

Using app

About 10 hours

Total reviews

26

Average rating

4.7

Developer Reply

We sincerely apologize for the inconvenience and the experience. We emailed you to connect and assist you further. We appreciate the feedback and we're working hard to improve the app and support to provide a much better overall experience on the app. Looking forward to your response!

5 / 5 Share

Nov. 21, 2024

La aplicación tiene un montón de opciones y nos está funcionando muy bien desde hace más de 6 meses. Hoy por primera vez hemos utilizado su soporte y Harvey nos ha tratado con todo interés y ha solventado una situación problemática para nosotros. Muchas gracias a todo el equipo.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're very glad to know that you're enjoying the app as well as the support experience! Your continuous support is very much appreciated. Thank you for the wonderful review!