All reviews

Rating Breakdown

  • 5
    68% (146 ratings)
  • 4
    4% (9 ratings)
  • 3
    2% (4 ratings)
  • 2
    5% (10 ratings)
  • 1
    21% (45 ratings)

Reviews with Text

  • 95% (203)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2024

It's very easy to set up the app and connect our Amazon account with shopify. The support team was very helpful and the app works very well. We've been using this app for more than 3 years now, we've tried other apps as well but amazon app works really great comparing to others. When there are minor issues, support team is very responsive to take care of all issues. highly recommended.

Store

JemJem

Using app

Over 3 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Sept. 8, 2020

I have been using Amazon for over 10 years and have found it extremely difficult to maintain this with my Shopify Store. This app will really help keep things up to date. You need to commit and ask for help, and wait for the answer from Olivier and then implement, and if it doesn't work ask again. Amazon is huge and different product types have different requirements, so spend a little time, and Olivier will help you upload your products. The system will then stay updated as you edit your Shopify site. Olivier lives in the East so the time zones are a little out, but he always replies and gives advice. Stick with it!! And you will find it makes your life easier!

Using app

About 1 month

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 15, 2024

UPDATE app is down on shopify side.. can't access to settings anymore since more than 1 month.. asked for support on website and support site and i didn't got any reply in 20 days.. and i pay the 89$ package with VIP live support... i'm not satisfied at all ----------------------------- I'm using this to sync Shopify with Amazon i already know CommonServices as i come from Prestashop and was using their module.. on Prestashop i had a lot of problems with the module and the support was not so fast... here it's look like they are supporting better.. also the app for shopify is much more better than the prestashop one.. 5 stars for now

Using app

Over 4 years

Total reviews

5

Average rating

5.0

1 / 5 Share

July 26, 2023

** update 7/26/2023 Not sure what has happened to this company over the past 6-8 months but functions has gone to nothing. Sometimes orders do not import and other issues happen then their support does not respond for over a week or more with reply's that are not relevant. Then you have to wait another week when you reply back within minutes. If they can get back to the way they were prior would be a good app. For now I am un-installing! *** So far so good! This app has so many options and the support is outstanding! You will have to allow for a time difference but my questions were followed up on in a timely manner. Plus I was given help to set it up and to make sure it was working properly for my needs. Thanks for your help Oliver and team! Well done!

Using app

Almost 3 years

Total reviews

9

Average rating

3.0

4 / 5 Share

Aug. 11, 2020

Great app. Had some problems at our side with double SKU's, but support is excellent. Order import works great. I would recommend this app.

Using app

12 days

Total reviews

5

Average rating

4.8

5 / 5 Share

June 18, 2020

If you want an app that sells YOUR products on Amazon for you this is the app you want. 100% needs to be made easier to use but I believe this will happen going forward. I have tried the others but this is by far superior to them in every way. Support is good, a little slow at times but Olivier is fantastic and understands your needs, Just remember timezones! Read the tutorials as much as you can, set rules and watch your profits skyrocket :)

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2021

it works perfect. brilliant support. higly recomended. work with this app more than one year, it is the best.

Store

RINAGYM

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2020

I can't confirm the experience Kirana und Red Star had. The app works fine for us. It is much simpler than others I have tested. I had contact to the developer and he extended the logic for the inventory rules which I really appreciate. I plan to stay with the app as long as Amazon.de is not officially supported by Shopify.

Store

HORST

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you a lot for your review, it has been a great pleasure to assist you. Do not hesitate to contact us at any time.

1 / 5 Share

May 27, 2020

Lost a lot of listings on my live amazon account due to the installation of this , Poor non existant support !

Using app

About 8 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for this poor review. We answered to your message to our support but due to a timezone difference, there was a 17h gap.

1 / 5 Share

May 22, 2020

App and support are a real nightmare! The app does what it wants and there is no proper tutorials, nor a chance to talk to the developer.

Using app

21 days

Total reviews

1

Average rating

1.0

Developer Reply

We are really sorry about the trouble you met. But your reproaches and especially the one we don't answer is wrong, the only day we didn't answer to you was a public holiday in our region.

5 / 5 Share

April 6, 2020

Great amazon order import ant product listing app. Very helpful support team. Thanks for your support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2020

A great app for synchronizing products, orders etc. from Shopify to Amazon. And Olivier does a wonderful job, in case you should have questions. Thanks a lot! :)

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2020

I have just started using this App and I find it easy to navigate and works really well for me. Dion

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2020

This app allows a lot of thing... little big complexe at the begin but when you know how to use it well it's very very powerful. Do hesitate to contact the support if you have some trouble to use it.

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Thanks to you Decathlon team, it has been a pleasure to assist you, do not hesitate to contact us again for any help or features request.