Amazon Integration Plus

Oct. 10, 2021

Great app, does everything you need to connect your store to amazon. Very straightforward and easy to use once you understand it. Support is great too.

Oct. 8, 2021

So far it's great! It imports my Amazon MFN orders perfectly. Thanks for all of the helpful customer service too.

Oct. 7, 2021

Olivier at Amazon Integration Plus is very helpful at ensuring your integration is a success. He helped walk us through the set up process, as well as troubleshoot and answer and questions or concerns we had.

Oct. 6, 2021

Best Amazon App for a Shopify Integration. It just works and works well! We can sync all amazon orders into our usual shipping workflow through Shopify, which is exactly the solution we needed. Set up was a breeze and after using it for over a month I would definitely recommend it to others. The front end may not look as streamlined as some of the others (I think I've tried them all at this point.) But Codisto and one other had severe issues during setup and we could never get them working properly even after talking to support.

Oct. 5, 2021

Had some issues with getting set up but their support, especially by Keterson, has been phenomenal. Keterson helped with all the technical issues and got our listings listed. After trying several Amazon apps, we're super happy to have found Amazon Integration Plus!

Sept. 30, 2021

Extremely poor. Endless issues and support and not helpful. Even after we deleted the app Amazon are saying that they're somehow sending through feeds.

Sept. 24, 2021

Great help provided by Marketplaces Specialist Olivier Baquet! Had a few hurdles integrating with Amazon but this app has made the process easier. Thank you.

Sept. 23, 2021

After several days using this product, I have not seen even one product added to my store Amazon, although its logs show that several hundred were successfully sent. When I wrote to support to ask for help resolving this (request below), here is a sample of the condescending and/or factually inaccurate statements that were made: 1. Regarding this blog post (https://blog.common-services.com/post/prestashop-ean-barcodes-and-marketplaces) with PrestaShop in the URL and making up half the content of the post: "No the topic is not about PrestaShop, this is an e-commerce topic, general." Please. Argue with your users who are asking for support. 2. In the same response to my original support request: "In paying plan, we also do provide special assistance to help you to export your products without hassle." I selected a paying plan. I have no control over being forced into a 30-day trial. I would happily pay the $19.99 fee in order to resolve the issues I'm having getting products from my Shopify store to Amazon. So I was frustrated by this statement, since I can't do anything to make time move faster. So please. Increase the frustration of the user who is asking for support. 3. In response to my follow-on request (below), "Barcodes are the sole property of GS1 company." This statement is factually untrue. GS1 is a standards board who licenses barcode prefixes to companies who can use them or license them to sellers. So please. Give inaccurate information to make your user, who is asking for support because they are frustrated, feel even more frustrated and even helpless. I purchased mine from Bar Codes Talk, who is listed as a licensee by GS1. They may or may not have acted in good faith when they issued mine to me; I am pursuing that matter separately. But this support agent's lack of support continued 4. And the straw that broke this camel's back, the support agent sent me this jaw-dropper: "Before we are talking further, could you follow the rules and the laws?" Please. Accuse a user of criminal behavior when they are (1) following the rules and the laws, (2) acting in good faith, and (3) asking you for help. Meanwhile, my questions have not been answered. - What do I need to do (beyond assigning UPC codes) to get my products to export properly to Amazon? - Why does the Scheduler tab show that products exported successfully, even though there is no change whatsoever to my inventory at Amazon? I'm completely dissatisfied and, quite frankly, incredibly angry. This product did give any value to me, and in fact, sucked up a great deal of time and energy that I could have used much more productively. My original support request: I'm on the trial period of the Amazon app on Shopify. The record on the Actions / Scheduler tab shows warnings on every single item (7,594 of them). Because these aren't errors, they don't appear on the Feeds or Failures tab. These products are not in my inventory at Amazon, so it's like they just didn't go anywhere. What do I need to do to get these items to export properly? From my follow-up, after touching on the provider from whom I licensed my UPC codes: Here's another mystery: the products I added UPC codes to say in the dashboard that they were successfully exported to Amazon. However, they do not appear in the dashboard at Amazon Seller Central, and the product counts have not changed. The Offer Counts on the dashboard in Shopify match the counts on Seller Central. So how do we "successfully" export 80 offers without the count increasing?

Sept. 23, 2021

This app is great, especially for its help service. Thank Olivier Baquet(one of amazon's marketplaces specialist) a lot!

Sept. 22, 2021

Great App for Amazon integration with many features. Support team have helped us greatly with set up and provided some online training. Amazon is not the easiest to use anyways but this App is able do all your product mapping, pricing, rules and more in one place. Highly recommend.

Sept. 20, 2021

The app is great and definitely an upgrade from any of the previous Amazon apps used in the past. Their support team, especially Keterson, is very knowledgeable, patient, & helpful. The only thing I'd say is that even with the tutorials provided to explain setup, it's still a bit difficult to do on your own. There's also A LOT of functionality so it can be overwhelming at times looking at the interface.

March 31, 2022

This is an update to my previous review. I have been using this APP for several months now and must say that this App is the best I have seen. On top of that the team's support is Amazing. They become part of your team. We considered and tested several Apps to integrate our store with Amazon. This was by far the best App. It has a lot of functions to map and manage how your products are published. It also does a great job with orders and inventory management. Their support team was also great. Thanks Keterson for all your help

Sept. 15, 2021

La meilleure interface entre Shopify et Amazon que l'on puisse imaginer. La prise en main est loin d'être simple mais de très très loin la plus simple des possibilités offertes par Amazon. Conscient de ces complications, le support est super disponible pour vous accompagner dans la prise en main, la création et la gestion de vos offres.

Sept. 13, 2021

Support for this app is amazing. I don't envy the developers who have the task of making the Amazon seller channel easy to use, but these folks do as good of a job as one could expect. We had an edge-case issue connecting existing products from our Amazon account to our Shopify store. The support/tech team jumped in and implemented a fix. I'm super impressed.

Sept. 13, 2021

Its an amazing app and it suffice my needs and great Customer Service team. Definitely worth a try. Thanks

Feb. 18, 2022

Usually fine but the past few weeks the scheduler has been failing which means we get no orders imported, and then today the entire app is down so we're going to fail all our Prime orders today. No way to contact Customer Support. I'm looking for a different app, it's so unreliable.

Sept. 9, 2021

Great support really loved the customer service thanks so much would recommend overall great integration works well

Sept. 7, 2021

This app has been a great extension of my business linking to amazon and the team were extremely helpful to ensure the integration was linked properly and my coding was done correctly to do so. Highly recommend this app to upscale your business

Sept. 2, 2021

Great app to integrate Amazon with Shopify, a lot of useful features and flexibility customizing it as the business need. In addition to a great support team, answer questions with a clear an direct to the point answers and actions. Thank you!

Sept. 1, 2021

This app made it really simple to start selling thousands of products on amazon. I really like it alot.