CS Amazon Integration & Sync
Amazon Integration & Amazon Sync For Your Store | CS
Rating
4.1
feedback
215
chart
#872
All reviews
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Oct. 12, 2021
This app is excellent and VERY powerful. I'd used other FBA integration apps in the past that were much more "plug and play", but wish I'd found this one much earlier. It's super configurable and if you're fulfilling orders via fba, it's an excellent solution that won't lead to unexpected product changes on your store. Be forewarned, that the documentation for this app is lacking, but the customer support is excellent, so if you're unsure, just ask them.
Good to see where are the real professional sellers appreciating the features we are providing :) Well noted for the documentation, we will try our best to improve it. Don't hesitate to contact us when you need.
Oct. 10, 2021
Great Amazon integration app! It has all the features needed to link Shopify & Amazon successfully - it's the perfect alternative to the Amazon Sales Channel app (which was depreciated). Amazon Integration Plus has been a life-saver. Olivier & the full support team have provided us with excellent guidance and support throughout the entire setup process. Highly recommend!
With a such good catalog, you can't imagine how has been our pleasure to help you to put it online. Don't hesitate to contact us anytime.
Oct. 10, 2021
So thankful for this app! I was in a state of panic when Shopify cancelled their Amazon channel, and after checking out several other apps, I decided on this one, not only for the best price but for the smoothest transition and the easiest to comprehend. Support has been amazing too!
No words, we asked you to switch from the free version to the paid one. Despite that, you enjoyed it. Your happiness builds our happiness. You can ask us whatever, you are welcome, and we will do our best.
Oct. 10, 2021
Great app, does everything you need to connect your store to amazon. Very straightforward and easy to use once you understand it. Support is great too.
We were both thinking nobody works on Sunday and we talked, funny. I'm glad you appreciate the comprehensivity, which could be complex sometimes, of our App. Do not hesitate anytime, even on Sunday :)
Oct. 7, 2021
Olivier at Amazon Integration Plus is very helpful at ensuring your integration is a success. He helped walk us through the set up process, as well as troubleshoot and answer and questions or concerns we had.
Thanks a lot for your message, the is always a pleasure to assist merchants like you, having a beautiful and well-structured catalog. Come back to us with any questions or concerns anytime. Best ;)
Oct. 6, 2021
Best Amazon App for a Shopify Integration. It just works and works well! We can sync all amazon orders into our usual shipping workflow through Shopify, which is exactly the solution we needed. Set up was a breeze and after using it for over a month I would definitely recommend it to others. The front end may not look as streamlined as some of the others (I think I've tried them all at this point.) But Codisto and one other had severe issues during setup and we could never get them working properly even after talking to support.
We really do appreciate your nice review, in addition, we were surprised you never inquired about our support, in general, reviews are only based on support! Do not hesitate to contact us anytime.
Sept. 30, 2021
Extremely poor. Endless issues and support and not helpful. Even after we deleted the app Amazon are saying that they're somehow sending through feeds.
Sept. 24, 2021
Great help provided by Marketplaces Specialist Olivier Baquet! Had a few hurdles integrating with Amazon but this app has made the process easier. Thank you.
I has been a pleasure to assist you, thanks a lot for your nice review, do not hesitate to contact us anytime.
Sept. 20, 2021
The app is great and definitely an upgrade from any of the previous Amazon apps used in the past. Their support team, especially Keterson, is very knowledgeable, patient, & helpful. The only thing I'd say is that even with the tutorials provided to explain setup, it's still a bit difficult to do on your own. There's also A LOT of functionality so it can be overwhelming at times looking at the interface.
All the team is delighted about your review, we do appreciate it a lot, don't hesitate to come back to us anytime.
Sept. 13, 2021
Support for this app is amazing. I don't envy the developers who have the task of making the Amazon seller channel easy to use, but these folks do as good of a job as one could expect. We had an edge-case issue connecting existing products from our Amazon account to our Shopify store. The support/tech team jumped in and implemented a fix. I'm super impressed.
Thanks for your nice review and your good understanding regarding App development. It has been a pleasure to solve your issue, don't hesitate to contact us again.
Sept. 13, 2021
Its an amazing app and it suffice my needs and great Customer Service team. Definitely worth a try. Thanks
Thanks a lot for your review, this is a pleasure to assist you during your integration. Don't hesitate to contact us anytime.
Sept. 2, 2021
Great app to integrate Amazon with Shopify, a lot of useful features and flexibility customizing it as the business need. In addition to a great support team, answer questions with a clear an direct to the point answers and actions. Thank you!
Thanks a lot for your nice review, and don't hesitate to inquire about our support whenever you need it, it also helps to improve the solution.
Aug. 30, 2021
We had this app installed for a few months and it worked well until they decided to remove an option to receive inventory from FBA. Support responded that "nobody was using this option" as a reason for that. No email to let us know. Looks like our business is not valuable enough to send an email. Very unprofessional.
FBA, of course, *FBA is well supported by our App*, however, it wasn't mentioned in your support inquiry, your review is based on something that has never been asked. You also reproach us to have removed a feature that never existed and to do not communicate on this. We are sorry, we can't communicate on something that doesn't exist or never existed.
Aug. 28, 2021
Great support once you get in touch with them and very easy to list once set up correctly. Only downside is ease of use for beginners on Amazon and manuals are a bit hard to follow
Thank you for your review, we do appreciate it, regarding the manuals, we are considering this point and also invite the who have the same feeling to contact our support, it makes the experience easier and faster
Aug. 25, 2021
I had this installed for two weeks. The app does unexpected things such as updating images on Amazon listings that you've not linked by sending your Shopify images to it. It also started creating skus for things I had not selected, and listing them for sale on Amazon automatically. I had not linked Amazon Mexico, but it started creating live listings within Mexico and listing them for sale. Unexpected behavior is a death knell to an Amazon account. I had not set these things up within the app, and there were no options in the feeds panel (where it was coming from) to stop it. When I asked Olivier over support how to make these things stop, how to unlink Mexico if I have never linked it, and how to make it stop updating images, he told me that these things were not happening and I had nothing to worry about. That's when I uninstalled. I don't write a lot of reviews, but staring at the warning on my Amazon main panel that my account is in danger of being shut down because of all the Merchant Fulfilled orders I had to cancel prompted me to warn others. This app could result in a loss of your account.
We are so sorry for what happened to you, but by default, other marketplaces such as Mexico are not enabled. There are a bunch of options, including enabling or disabling the marketplaces/countries in which one your want to sell. The App is the most comprehensive fully Shopify integrated App on the App store not requiring external solutions to work. Maybe, because of that reason, and because we didn't exchange longer about your needs, this misunderstanding happened.
Aug. 20, 2021
I'm very happy of this app and I've find awesome the support service (with Keterson) helping me to integrate my shopify e-commerce. Patience, competence and, last but not least, being able to understand my bad English. Great job, now we look forward to making sales to further raise the level of satisfaction. Ramon
You are right, indeed, the sales, brick & mortar or physical, whatever it is, requires patience, we are also here to try to accelerate as best as possible the Amazon catalog integrations. Thank you very much for this review, do not hesitate to contact us again, you are welcome.
Aug. 17, 2021
Really good quality service, thank you for your help Keterson Navarre ! He was always there when I need his help !
Using app
About 1 month
Total reviews
5
Average rating
4.8
Keterson and the entire team would like to thank you very much for your feedback. Please do not hesitate to contact us at any time, we will be happy to assist you again.
Aug. 16, 2021
Very Happy with the quality of service received. Olivier was great at answering all my questions and helping to integrate my shop with amazon. The Translation service was great, and I am looking forward to building my brand on Amazon. Thanks for your help guys.
We were delighted to have assisted you in the creation of your products in several languages on Amazon, and the whole team thanks you warmly for your feedback and this excellent appreciation.
July 28, 2021
I finally found the perfect app for me... It does its job perfectly. Recommended! Cheers for the developers :)
Merci beaucoup pour l'équipe de développement, ils ont beaucoup apprécié votre retour, n'hésitez pas à nous contacter à tout moment, nous nous ferions un plaisir de vous assister, quelque soit la question.
July 27, 2021
Very hard to understand how the app works. Can't recommend while there is better apps available. But there are tutorial videos
Yes indeed, the App may seem complicated and may require some training, as it has many features, that's why our support is free and you should not hesitate to contact it, then, everything becomes easier!