All reviews

Rating Breakdown

  • 5
    68% (182 ratings)
  • 4
    6% (15 ratings)
  • 3
    2% (5 ratings)
  • 2
    5% (12 ratings)
  • 1
    19% (51 ratings)
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5 / 5 Share

April 21, 2021

I used this app to help sync our shopify website with Amazon. Once we got the app setup, it was easy to get all of our inventory sync'd and selling on Amazon. It was so easy it felt like it happened overnight!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2021

Very nice tool . Support helps to solve issues. Works very good so far. Easy integration. A little bit confusing in the beginning with the different settings and needs. but they have a lot of faqs to solve these questions.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

The app is great. easy to synchronise products to multiple Amazon Accounts at one place with just a simple select. The app actually doesn't have any Problem but if you don't understand anything they are there to help you out. their 30 days free trials is like 60 days free trials. because after the 30 days they won't charge you they charge at the end of second month. all Features are availlable during the free trials. what may be a Problem is that during product matching make sure you match your product with the correct Amazon product. i made a mistake and i matched my products with wrong products i had almost 20 - 30 orders on the day i conected the app to Amazon. i was not having those products in my shop but i later found them on Aliexpress.. it was a good mistake i think. Make sure you know how selling on Amazon works. Don't synchronise more products on Amazon if you don't have enough start up capital.. just imagine pushing all your products to Amazon...The next day you will wake up and see 1000 orders if you don't have money what do you do? also read Amazon selling policy so that you will not blindly synchronise a Prohibited product to Amazon. You may need Barcodes GS1 or applied GS1 exemption to list your own products else use product matching. There Videos to guide you synchronise your products

Using app

2 months

Total reviews

4

Average rating

3.0

5 / 5 Share

March 8, 2021

After a problem syncing with Amazon costumer service was prompt to answer and everything started syncing correctly. Thank you

Using app

11 months

Total reviews

5

Average rating

2.6

5 / 5 Share

Sept. 13, 2021

We had an issue with synchronization betwen Shopify and Amazon for Fraudulent orders and olivier help us very quickly. The exchange was very clear and efficient. Solution was found very quickly.

Using app

8 months

Total reviews

4

Average rating

4.8

1 / 5 Share

Aug. 1, 2022

The App has always been amazing until last 2 weeks. It does not work properly anymore. I have to execute manually all the tasks. I have sent several support mails and I always get a message telling me they are updating the server. Extremely frustrated as they have always been brilliant and their product used to work perfectly. I will be happy to change my review as soon as they fix it, as their product is really good, but I need a solution asap.

Using app

Over 2 years

Total reviews

5

Average rating

3.8

5 / 5 Share

Feb. 22, 2021

What an absolute incredible support. Solves my problem, and the support is fantastic. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

App works as mentioned and price is relatively reasonable. I had some big troubles early on importing products lacking UPC as well as certain variants not being coded properly. An agent with the app helped me get everything straight and now all my listings are publishing perfectly. Now, this process took 20ish days to fully resolve. My rep was in contact with me often, but I never felt like it was not going to be resolved or worked on diligently. I am pretty satisfied with that service. Since the upload completed 2 days ago I have netted 6 additional sales. Since starting with the app I have added an additional 40 sales and ship all orders through Shopify. Probably a customer for life on this one.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

March 4, 2023

This used to be a great app with outstanding customer service. No more. Too many bugs in the app and ZERO customer service. Maybe someone else owns the company now. It deserves no stars for complete disappearance of any customer support. Do not aggrevate yourself and waste hours. Get something else. CED Commerce is much better.

Using app

Over 1 year

Total reviews

6

Average rating

3.7

1 / 5 Share

Jan. 26, 2021

I hope this helps someone. Support here is non existant and you can actually get better results with the free shopify amazon linked app. For the almost $400 per year you would expect a seamless and polished product. This is far from that.

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 25, 2021

Terrible it does not work and their support is rubbish- do not waste your time, this is app will not update your products

Using app

6 days

Total reviews

2

Average rating

3.0

Developer Reply

Since this App is working well as we can see in the other reviews, we are sorry that it doesn't fit your needs.

5 / 5 Share

March 24, 2021

I've used a lot of apps to get our products on various marketplaces, this is by far hands down the best. It's easy to use, great dashboards, and it's extremely flexible!

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Really good app especially for merchant fulfilled fbm orders on amazon! Highly recommended, we're yet to trial it for fba orders.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

This app upload product from shopify to Amazon so quick, I have about 15000 and only takes about 3 days and all the product is on Amazon. and sync order, tracking number etc...also have a great customer service. Great team which help you, whenever you need help.thanks.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

I don't normally leave reviews, but customer service that goes above and beyond deserves to be commended. If you are considering this app, download it! If you have questions or run into an issue, they will help you figure out any obstacle. Unlike other customer service centers, where you are connected to numerous representatives and often have to explain the problem over and over, either because you have to call more than once or because no one knows how to resolve the issue, so transfer you from one person to another, they don't do that! someone else, My representative Olivier was amazing! I never had to explain my problem more than once and only dealt with him. He is highly knowledgeable and understands all aspects of the App, Shopify, and Amazon. He has patience and can clearly explain how to solve a problem. He also offered advice regarding Amazon approvals. Finally, he made changes to the app, so that my brands and variants would upload correctly. If that wasn't enough, the app consistently adds new features to make it even better. What more could you ask for!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

This app has been very helpful and time saving in migrating our products from Shopify to Amazon Seller. Olivier has been excellent to work with. Very responsive. Highly recommend this app.

Using app

24 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 28, 2020

I don't have a seller account on Amazon. To integrate with Amazon do I have to first pay fee for seller account then for this integration? I don't understand why we have to pay double times ? EBay is not like this.

Using app

32 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Yes, you need to have a Pro Seller account, and Amazon charges this subscription, we don't have any influence on this fact. On our side we are charging for the App what is normal, you don't pay 2 times, you are paying for 2 different services...

1 / 5 Share

Dec. 15, 2020

dont even think about using this app. It ruined my whole amazon store by mixing up images and prices. Deleted ASINs and lost all my product reviews that I have aquired over 5 years.

Using app

5 days

Total reviews

4

Average rating

3.5

Developer Reply

Sorry, I can't answer your review. You installed the App, and then you uninstalled it. No way for us to investigate your trouble. You don't answer my messages. This review makes collapsing our business without giving us a chance to answer to this trouble. We would really be glad to help you, but you don't give us any chance. Best regards

5 / 5 Share

Dec. 11, 2020

I used this app to integrate Shopify with amazon Eu. Support team was extra extra helpful. They constantly upgrade and update the app for users.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

We use this app with more than 3000 listings on amazon EU and it works very well. Moreover they just implemented a new feature based on our feedback in less than one week so 5 stars for you common services team !

Using app

Over 2 years

Total reviews

3

Average rating

5.0