Amazon Integration Plus
Most Cost-effective Amazon Shopify app on the market
Rating
4.2
feedback
266
chart
#260
All reviews
Rating Breakdown
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May 10, 2022
I am very happy with the services and the process to sync the products from Shopify to Amazon is super easy it saves me a lot of time list my thousands of products quickly.
Thank you very much for your feedback. It is a pleasure to accompany you in the development of your project. Please feel free to contact us, should you have any question. Best regards, Eugénie Quality agent
May 10, 2022
very good support, the app works great, I give five stars for the quick help. I use it to sync all European Amazon markets
Thank you very much for your feedback. Our quality of service is one of our priorities and we are glad to see that it is efficient. Please feel free to contact us if you need any help. Kind regards, Eugénie Quality agent
March 20, 2023
The app used to work great then errors kept creeping up, now their support won't even reply and hardly anything works. Absolutely awful.
Thank you so much for your feedback. It is a pleasure to accompany you in the development of your project and we do our best to offer you the best service quality. Please feel free to contact us, should you have any question. Best regards, Eugénie Quality service agent Common Services
May 4, 2022
The support was very accessible and useful to a person new to dropshipping. I highly recommend using this company to get started.
Thank you very much for your feedback. It is a pleasure to accompany you in the development of your project. Please feel free to contact us, should you have any question. Best regards, Eugénie Quality service agent Common Services
April 28, 2022
Difficult to use. Excessive settings. Poor Design. Slow Customer service. Definitely not proving to be of any value. Cost are rising and this app just makes it more difficult and expensive. I have hundreds of Items I have tried to sync and have 12 items listed. Those are only there because I had to Talk to Amazon directly. I am very disappointed...
Thank you for your feedback. Please accept our deepest apologies for the inconvenience. The Amazon app is a very complete solution, enabling you to deal with your seller account in the best possible way. That's the reason this app needs a lot of information from you in order to implement all the possibilities. Most of our pro sellers love this app and have set-up a catalog and all of the information was approved on the Amazon side. The app connects your product information, stock levels, orders etc... but this information is stricly based upon Amazon approval. Please feel free to get back to us and allow us a live integration session to make sure that all your requirements are met and can be exported. Your feedback is very important to us ; be sure that our quality of service is one of our priorities to accompany you in your project. Best regards, Eugénie Quality support agent Common Services
April 20, 2022
It took me forever to get this app up and running. The support was a joke. I had to google and follow instructions outside of this app. Horrible!!!
Thank you for your feedback. Please accept our deepest apologies for the inconvenience. After checking the emails you had with the support, I can see that you completed all the steps that were requested to open your seller account. Our support following your feedback asked you what could be done better to ensure a better service quality. Please feel free to contact us back. Your feedback is very important to us ; be sure that our quality of service is one of our priorities to accompany you in your project. We do online onboarding sessions for you to make sure you fully use all the features of the app and they are all activated on your account. We hope to hear from you soon. Best regards, Eugénie Quality support agent Common Services
April 1, 2022
I asked the company to explain to me why they wanted so much view / edit access to my Amazon account, including edit access to financial and customer comms data, they would not give me a reason. To me this is a massive red flag and I deleted the app to protect my Amazon account.
Good afternoon, We are very sorry to read that our support didn't fill your expectations. Following your different requests, we did our best to give you as many details as possible. Our company has been audited to fulfill all security requirements from AMAZON and SHOPIFY and you can be assured your client data is fully safe and protected us otherwise we could not be in business. The Amazon app is a very complete solution, enabling you to deal your seller account the best. That's the reason this app needs a lot of information from you in order to implement all the possibilities. Regarding the email you sent to us, you are looking after an inventory tracking app. We can provide to you an app suitable to your needs. Please feel free to contact us back so as we would be able to arrange a call meeting to determine the best solution for you. Best regards, Eugénie Quality support agent Common Services
March 23, 2022
A great way of cutting through the confusion of Amazon. We've recently signed up and I've had an onboarding session with Keterson. Looks good and looking forward to getting many more products listed.
March 21, 2022
We've had this app installed for a little over a year, and have had no issues with our current configuration. I am about to start in on some enhancements that go beyond what the initial contractor set up. I had a 30 minute onboarding session, and I was very impressed with the customer service rep's knowledge and understanding. I'm looking forward to discovering what the tool can provide.
June 15, 2023
Il y a malheuresement toujours un problème sur cette application. Si ce n'est pas la synchronisation de l'inventaire, c'est l'importation des commandes ou bien l'envoi des numéros de suivi. Mon compte Amazon a été bloqué plusieurs fois pour cause d'envois trop tardifs...et en fait l'envoi était fait dans les temps mais l'app n'avais pas confirmé l'envoi à Amazon et je ne reçois aucune alerte en cas d'erreur ou de panne. Franchement cela prend beaucoup de temps et d'énergie, on se retrouve bloqué ou pénalisé, donc certes le prix est abordable mais il ne faut prévoir 20% de temps à dépenser sur la gestion quotidienne de l'app.
March 9, 2022
This app works perfectly for what we need, which is to connect our Amazon inventory to Shopify directly. Customer service has been outstanding since the beginning. We have been in touch with Keterson. He's being so nice and helpful.
March 9, 2022
Contacted support on 2 occasions waited 2 hours no reply..im not paying for an app which only exported 1 product out of 170 AWFUL.....
Feb. 24, 2022
I started selling my products on Amazon with shpify using this app! Was really good with a very good support from Keterson. He helped me a lot and it was very easy to schedule more than one call to have real-time assistant! Thank you very much! I recommend it! ;)
Feb. 12, 2022
Best Amazon integration app for Shopify stores. After Amazon discontinued support for the original app, this development raised up as the best and most complete. It has so many features and tools, it can be a bit tricky to setup. But once the ball is rolling, it works smooth.
Feb. 8, 2022
I met with Keterson Navarre on Google meet. Keterson was very helpful in explaining how to exporting items. He was also very patient and took his time. I am very happy with my call today and will not hesitate to meet with Keterson again.
Feb. 7, 2022
App is completely glitchy/unpredictable and customer service is MIA - I have had no Amazon orders come through for 24 hours now and I've only received one response back from customer service over the last 12 hours in which they only asked for more details when my first request was plenty detailed that NOTHING is working. I'd give 1/2 a star if I could, customer service is literally nowhere to be found and it looks like we're going to be penalized by Amazon for not fulfilling order orders in time - because we pay for an app that doesn't work. Going into day 2 of not being able to fulfill our orders. SUPER COOL!
Feb. 6, 2022
Great app, great customer service. We use the app in multiple stores and had some feature requests that had been implemented very quickly.
Feb. 4, 2022
I use this app to sync inventory and orders between Shopify and Amazon and it seems to be working well so far.
Jan. 28, 2022
Ein echt guter und schneller Support. Es wurde sehr gut auf mein Problem reagiert. Da ich für die Anbindung an Amazon meinen Amazon Account von Einzelverkäufer auf Premium hätte ändern müssen und das für mich derzeit aber nicht in Frage kommt, wollte ich mein Abo bei Amazon Integration Plus kündigen. Das wurde direkt angenommen und es fielen keinerlei Kosten an. Gerne komme ich wieder zurück sobald ich mit Amazon Premium Shop verkaufen werde.
Jan. 27, 2022
So far so good. After learning how to use this app with the help of their awesome support I'm starting to see how much of an advantage this is to sync it to my existing Shopify store. It saves me so much time! Thank you :)