Rating

4.8

feedback

1,449

Reviews

chart

#437

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    24%
  • Less than a year
    58%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the responsiveness, patience, and knowledge of the support staff, mentioning specific names like Mohd Shadab Khan, Nupur, Mannu, Ayushi, and Yogesh. The support team was commended for helping users resolve issues in real-time, guiding them through setup processes, and going above and beyond to ensure customer satisfaction. Users also appreciated the ease of use of the app and its effectiveness in syncing products between Shopify and Amazon. However, there were a few negative reviews mentioning issues with billing and non-existent support.

Highlights

Excellent customer support and responsiveness
Ease of use and effectiveness in syncing products
Specific mentions of helpful support staff like Mohd Shadab Khan, Nupur, Mannu, Ayushi, and Yogesh
Positive feedback on real-time issue resolution and guidance through setup processes
A few negative reviews mentioning issues with billing and non-existent support

Rating Breakdown

  • 5
    91% (1,312 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    5% (69 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 28, 2025

"Free 50 orders/month; $0.2/order" This is false. There's absolutely nothing free about this app. You can't access ANY pages of the app or view the settings available without paying for a plan.

Using app

--

Total reviews

5

Average rating

1.2

5 / 5 Share

March 27, 2025

Very good app. Top customer service from Yogesh.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

Thus far the customer service has been great! I am still setting up the app... but I'm finding the interface to be self explanatory so far. Will leave another review when completed

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Trying to get things setup and support is a great help so far.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2025

I had trouble getting my products live, and the support team was super friendly and helped me via a meeting to solve all my issues. Initially, I was using the Shopify Marketplace app and couldn’t make any progress there.

Store

Norvine

Using app

About 1 year

Total reviews

30

Average rating

4.3

All reviews

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