Rating

4.7

feedback

993

Reviews

chart

#144

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    37%
  • Less than a year
    42%
  • More than a year
    8%

Reviews Summary

The CedCommerce app has received mixed reviews from users. Positive aspects highlighted include excellent and fast customer support, helpful guidance for beginners, efficient inventory syncing, and smooth integration with Amazon. Users appreciated the professionalism and dedication of the support team, especially individuals like Yashi, Vishal Kumar Tyagi, and Mannu. However, some users expressed concerns about the complexity of the user interface, issues with order selection for import, and aggressive sales tactics. There were also complaints about delays in support responses and refund processes. Overall, the app seems to be beneficial for streamlining Amazon integration and receiving assistance with product listings, but improvements in user-friendliness and transparency in sales practices could enhance the user experience.

Highlights

Excellent customer support and guidance
Efficient inventory syncing
Smooth integration with Amazon
User interface complexity
Aggressive sales tactics

Rating Breakdown

  • 5
    89% (884 ratings)
  • 4
    3% (32 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (57 ratings)

Reviews with Text

  • 99% (978)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

Great customer support. Had us up and running quickly. Also use their eBay app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

The CedCommerce app has been a great experience so far. What stands out the most is the excellent support — fast, friendly, and genuinely helpful. Questions are answered quickly, and any issues are resolved with real attention and technical know-how. This made setup and integration smooth and hassle-free. Overall, I can confidently recommend CedCommerce for its reliable and professional support.

Using app

About 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 30, 2025

Support is quick to respond, but then takes hours to “check.” I don't know what they do during that time, but basically they just rephrase and repeat what I asked. I get the impression that this is intentional, so that in combination with the overly complicated user interface, you end up paying their people to take care of everything.

Using app

3 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 30, 2025

Yashi provided fantastic support and guidance, which finally enabled me to understand the basics of listing products on Amazon.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 28, 2025

the app is great and the support is really fast and helpful. i am very satisfied. my only issue that you cannot select which orders to import. you need to import all orders that are fbm even if only a fraction of them are going to be synched. this needs to be worked on. but apart from this its a very useful app. it makes dropshipping easier

Using app

6 months

Total reviews

3

Average rating

4.3

All reviews

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