Rating

4.7

feedback

997

Reviews

chart

#544

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    36%
  • Less than a year
    85%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the patience, knowledge, and responsiveness of the support staff, mentioning specific names like Yogesh, Nupur Sah, Mohd Shadab, and Mannu Singh. Customers appreciated the assistance in resolving various issues, from product uploading problems to template fixes. The app itself was commended for its ease of use and time-saving features, especially in syncing products between Shopify and Amazon. However, there were a few negative reviews that mentioned issues with support chat closing quickly and problems with app functionalities like free access limitations and errors not being fully resolved.

Highlights

Positive customer support experience with knowledgeable and patient staff
Ease of use and time-saving features for syncing products between Shopify and Amazon
Issues with support chat closing quickly and app functionalities like free access limitations and unresolved errors

Rating Breakdown

  • 5
    133% (1,323 ratings)
  • 4
    5% (47 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (12 ratings)
  • 1
    7% (69 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 8, 2025

I’ve been using CedCommerce Amazon Channel for a while now, and I have to say — the support team is incredible. I’ve asked them tons of questions via live chat, and they’ve always been patient, helpful, and willing to test things together with me. They waited while I checked things on my side, explained everything clearly, and made sure I understood how the app works. The more I learn to use the app, the more I love it! One suggestion: having an on/off button to temporarily pause and reactivate the auto synchronization would be super useful. Highly recommend this app and their amazing support team.

Store

Jooyz

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Great help from Vishal taking me through the entire process of Amazon app.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 5, 2025

I was facing technical issues but the support team were super supportive and helpful. I definitely recommend.

Using app

1 day

Total reviews

4

Average rating

3.0

5 / 5 Share

May 2, 2025

So far so good, support was able to guide me thru a complicated problem.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2025

New to this service and so far so good. Looking forward to it.

Using app

7 months

Total reviews

3

Average rating

3.7

All reviews

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