All reviews

Rating Breakdown

  • 5
    94% (942 ratings)
  • 4
    3% (31 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2025

Great Service, very helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Helped me fix issues uploading products as well as barcode exemption help.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

this review is purely because of the amazing customer support given to me by Mannu Singh. If anyone needs help setting up anything he is the one to go to. I've had 2 meetings with him and he helped me so much, he deserves a raise.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

Very helpful support!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2025

Amazing company, the service is unmatched compared to other companies. Very feature heavy ready to take on any time of bulk listings for your Amazon catalog.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2025

My Shopify CED Amazon support was Yogesh Kumar Singh. Great detailed assistance via Google meet screen sharing. I had numerous failed attempts listing my first product and applying for GTIN exemption approval, which was obtained with his help in less than 24 hours and my first product was listed shortly afterwards. Very punctual with all scheduled meetings and the response is quick via Email and WhatsApp.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2025

Raju Sah provided excellent customer service and was incredibly helpful during our onboarding phase. His support made the process smooth and easy to navigate.

Store

Saunamo

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

I’ve been using CedCommerce Amazon Channel for a while now, and I have to say — the support team is incredible. I’ve asked them tons of questions via live chat, and they’ve always been patient, helpful, and willing to test things together with me. They waited while I checked things on my side, explained everything clearly, and made sure I understood how the app works. The more I learn to use the app, the more I love it! One suggestion: having an on/off button to temporarily pause and reactivate the auto synchronization would be super useful. Highly recommend this app and their amazing support team.

Store

Jooyz

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Great help from Vishal taking me through the entire process of Amazon app.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 5, 2025

I was facing technical issues but the support team were super supportive and helpful. I definitely recommend.

Using app

1 day

Total reviews

4

Average rating

3.0

5 / 5 Share

May 2, 2025

So far so good, support was able to guide me thru a complicated problem.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2025

New to this service and so far so good. Looking forward to it.

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 30, 2025

Store

Oberson

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

AMAZING! YOGESH! HAS BEEN SUPER HELPFUL AND PATIENCE THANK YOU SO MUCH HIGH RECOMMEND!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

We've been using CedCommerce to connect our store with Amazon, and the experience has been very good. The support team is responsive and helpful – they've assisted us with every issue we've come across, always with patience and clear guidance. As a small business, it's great to have a partner that takes the time to help when things get a bit complicated. We can definitely recommend CedCommerce to other small sellers looking for a reliable integration tool.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

May 2, 2025

Updated review: the first thing they do when you click "chat with customer support" is ask for a review. Obviously a lot of people give 5 stars because they want to be helped. After 2 weeks, all the same issues are still there. Today I asked for help again, there was one warning about a product variation. They "fixed" now there are 8 errors.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

2 / 5 Share

April 21, 2025

Der Support ist super nur werden die Chats sehr schnell geschlossen und vorherige Chats werden zwar per Mail geschickt aber verschwinden aus dem Chat Verlauf was sehr nervig ist.

Using app

7 days

Total reviews

4

Average rating

4.3

1 / 5 Share

May 14, 2025

I'm saying this with regret, but this has been a huge disappointment. I've been trying for two weeks, but the app keeps throwing errors — despite providing all required information correctly. Both the SKU and barcode are valid, and the system even says the product was uploaded, yet due to the error, it never appears on Amazon. However, when I enter the exact same product manually on Amazon, it works in two minutes without any issues. Unfortunately, your customer service is even worse than the app itself. They don’t provide real support, only superficial replies, and always blame Amazon without offering actual solutions. Among all the Shopify apps I've used, this one has by far the weakest customer service. As things stand, I’m not satisfied with the app at all and will be uploading my products directly to Amazon from now on.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Excellent support from Nupur Sah. He helped us resolve a product uploading issue with our Amazon store. As new users of this plugin, we’re impressed — it’s a great addition to Shopify!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

alles top

Using app

9 days

Total reviews

1

Average rating

5.0