CedCommerce Amazon Channel
CedCommerce Amazon Channel- Sell On Amazon Effortlessly
Rating
4.7
feedback
993
chart
#144
All reviews
Review RSS Feed
Nov. 28, 2025
the app is great and the support is really fast and helpful. i am very satisfied. my only issue that you cannot select which orders to import. you need to import all orders that are fbm even if only a fraction of them are going to be synched. this needs to be worked on. but apart from this its a very useful app. it makes dropshipping easier
Sept. 5, 2025
The platform is sometimes a bit complicated, but Customer Care responds immediately and resolves any issues or doubts.
Aug. 22, 2025
EDIT: They asked to get on a call and pointed me to the product linking feature which is very helpful. All I was wanting to do was have Amazon orders show up in Shopify and this helped me do that. I do wish the Shopify to Amazon upload worked better but this is an okay work around. I'm not sure how it works for so many people honestly. I wish I was one of those people. It's actually the worst app I've used. Syncs nothing to Amazon except the product title. Customer support is extremely slow and unhelpful. Constantly spits out errors even though I've filled out all of the details correctly. They say syncing could take up to 48 hours but it actually just never works even after 2 weeks. Terrible app, don't waste your time.
July 28, 2025
Excellent technical support! They always respond quickly and help resolve any issues that arise!
Feb. 13, 2025
So far I've had a great experience. Nupur has been extremely communicative and helpful. They finished the project ahead of schedule which was great.
Nov. 15, 2024
very difficult app if you not developer or just small business owner and doing all your self it is imposable list your product without help. But they have great support team ready to help. Thank you
Oct. 19, 2024
We have been facing continuous errors while updating our products and felt completely stuck. However, Anya Srivastava was an incredible help throughout this process. Not only is she kind and supportive, but her skills are truly impressive. She went above and beyond by uploading our products on our behalf, which really touched us. Thank you so much, Anya! It was a wonderful experience working with you, and we truly appreciate your assistance!
Aug. 27, 2024
Customer Service: the support team is very helpful and willing to go the extra mile. thanks to Mansi Gupta for showing the process of uploading
Aug. 7, 2024
We had some issues with the delay in the subscription update but all got fixed. It is a good app with 24/7 support. It will save you a lot of time. There is some learning to do but support is there if you have any problems, you can just ask. Thank you
Dear Customer, We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
July 30, 2024
Great customer service. They reply promptly. They helped fix one of my issues. The only reason I gave it four stars was because it's a little tricky for me to use, and a lot of error messages which customer service helped me with. I may update to a 5 star later. I just feel the app could be a little more user friendly for beginners. I think once I get the hang of it it, will get easier. But customer service is great!
Jan. 25, 2025
Overall the application has been great. There are issues here and there but that's expected with most applications. Updated: I have been having a lot of issues with the app upload function. I appreciate Mohd. Shadab Khan helps and support with this issue. Thank you, Overall, my experience with CedCommerce Amazon Channel has been mixed. The application itself can be good, but it's very inconsistent, especially when uploading products. The process of uploading products has been frustrating due to this inconsistency. Initially, I hired the team behind the application to help me upload and manage my products on Amazon. At first, they provided great customer service with good communication, which was the main reason I started using their services. However, over time, their service quality has declined significantly. It has become incredibly difficult to get in touch with anyone for assistance or support. The lack of responsiveness and deteriorating service quality have made it nearly impossible to rely on them for help. Considering the current state of their service, I am contemplating switching to a different application for my Amazon needs. The decline in customer service and support availability has made it challenging to continue using CedCommerce Amazon Channel effectively.
June 10, 2024
I had a very good experience with CedCommerce thanks to exceptional customer service from Raju Sah. He was incredibly helpful, responsive, and went above and beyond to ensure all questions were answered and issues resolved promptly.
April 10, 2024
I'm incredibly impressed by the CedCommerce Amazon support team's professionalism, efficiency, and dedication to resolving issues promptly. Their expertise, courteous demeanor, and excellent communication skills have made every interaction a positive experience. I highly recommend their services to others.
Sept. 24, 2024
Was finally able to get our products uploaded to Amazon after getting some help from customer service. Thank you Mannu!
Aug. 1, 2023
the best app i found on shopify , and the support really help me a lot in that , as this app is really easy to use and better than the other app also , thank you so much cedcommerce
July 11, 2023
Good service de saien !j'ai été bien servis et il à prit le temps de parler lentement car je suis pas bon en anglais!