CedCommerce Amazon Channel
CedCommerce Amazon Channel- Sell On Amazon Effortlessly
Rating
4.7
feedback
1,297
chart
#381
All reviews
Rating Breakdown
Review RSS Feed
April 17, 2024
I have been CedCommerce customer for several years and have used their opencart Amazon and ebay Integration Apps. After migrating to Shopify , i had few issues with synching and creating templates but the help provided by the team is exceptional. 5/5
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
April 17, 2024
Don't waste your time with this App. Total garbage. They claim AI automation and product sync and integration and then when you sign up, they ask you to pay more $$$ to have their team help with listing your products. TOTAL SCAM! Beware. Run away from these people!
Using app
About 24 hours
Total reviews
2
Average rating
2.5
Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously. Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention.
April 13, 2024
This app is great way to start uploading your products much faster on Amazon
April 12, 2024
Easy to use app and if you're confuse with the process or have questions, the support team is not automated and can surely help you with anything, I'm happy with their service
April 11, 2024
I wanted to give this app another chance after last year. we have over 100 emails and they never got us up and running. Today I had a video call scheduled and they no showed
April 10, 2024
I'm incredibly impressed by the CedCommerce Amazon support team's professionalism, efficiency, and dedication to resolving issues promptly. Their expertise, courteous demeanor, and excellent communication skills have made every interaction a positive experience. I highly recommend their services to others.
April 8, 2024
The app is a bit difficult to use, due to Amazon rules and API. But fortunately the assistance is here to help anytime. Good interface as well, it helps!
April 7, 2024
We use CedCommerce to sync our Amazon orders and some listing information because it is the most solid Shopify app of the several we tried. In our several years of using CedCommerce, we have always had support available via live chat to see what is going wonky with Amazon.
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
April 3, 2024
Great App to work with Amazon via Shopify, very supportive staff, Excellent people very calm & composed staff, Highly recommended. Hats off to their patient to listen and understand the query's. Syncing process is very smooth.
April 2, 2024
CedCommerce's Amazon Channel app has been a fantastic addition to our Shopify store. Their chat support is impressively quick and super helpful, always ready to assist with any concerns. I even had a call meeting with them, where they meticulously worked through all my issues, ensuring our products got approved and listed on Amazon smoothly. We do recommend this app to anyone looking to expand their online presence and sales through Amazon. It's user-friendly, efficient, and the team behind it is incredibly supportive!
Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our application. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
March 27, 2024
We were in a search of an app that can intergrate Amazon and Ebay orders so those will be automatically sent to our software-platform for stock and order management. We concluded that this app is the best option given. We are working on this, the last two months and i couldnt thank enough Ankit Singh and his team. This app stands on its people and we frankly think that Ankit and his team are excellent professionals and they do know well their object and this app. A+ given! Highly recommended. Thank you guys!
March 25, 2024
We tried the Marketing Plan, however there was no useful support at all and none of the features listed in the plan were ever fulfilled. Chatting with CEDcommerce support in Shopify was just talking in circles with no solutions. We had one audio-only meeting where they told us we'd get an audit by a certain date and after that, they would need Amazon Partner access. The audit never came, and then they said it was because they needed access to complete it. We sent the link but they weren't able to use it and sent instructions on how to do exactly what we already had done to send it. After 3 weeks we gave up and cancelled.
March 24, 2024
What a nightmare. I installed the app. Out of the products that were already being sold on Amazon, some were shown without an ASIN and some with an ASIN. I asked support why, what the nightmare continued... An hour of messaging, at first they say they're not on Amazon, I say how come here's the screenshot, they say oh yes they are, I checked myself. "Refresh the page," they say. I refresh, same thing, I send him the screenshot again, they say the products are not on Amazon. I say how can they not be, you just checked and said they were. Such uselessness.
March 22, 2024
This is an absolute scam. Please do not use this app, it does not help to sync any of your listings from Shopify to Amazon. I've contacted support and even re-uploaded the listings 10 times, and still had results stating "Error". This app is a complete scam, please do not purchase the monthly membership either.
March 21, 2024
Absolute scam, it's mind blowing, I just have to leave a review to warn others. There is no way these glowing 5 star reviews are real. I purchased credits to import listings and never got access to actually start the import. I contacted support multiple times, the live support couldn't help and always said the right department will contact me with a solution. Never heard from anyone. I asked for a refund and the live support kept me for more than an hour just dodging my request, asking me to send screenshots of the invoice, to wait, asking what product, who did I talk to ect and at the end said they can't help me and someone will reach out for the refund. I receive an email from yet another person and they engaged in the same dodging, when I made it clear that I need my refund, they stopped answering and never issued anything. Pure scam and will be reported to Shopify. Don't believe the fake reviews, trust me.
March 19, 2024
Great support, they are always available. Thy syncing with Amazon really works.
Sept. 12, 2024
This 5-star review is especially for Mannu and not the whole team. Mannu was the only one able to help and resolve my issues thoroughly. He walked me through every step and was very patient listening to my concerns. I wished I got more stars to rate his attitude and customer service. For other associates, to be honest, they're hopeless and not proactive and are incapable at all.
Using app
7 months
Total reviews
6
Average rating
5.0