CedCommerce Amazon Channel
CedCommerce Amazon Channel- Sell On Amazon Effortlessly
Rating
4.7
feedback
1,293
chart
#380
All reviews
Rating Breakdown
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June 28, 2023
was helped really well by staff to fix errors. was frustrating at first but they were patient enough to walk me through
June 10, 2023
Seller support is very helpful but it feels like there are unwritten rules for the attributes that one wouldn't know while first downloading the app. Of course, support helped clear this up. I'm just glad someone was able to reach out when I needed it to help me better understand the situation.
May 30, 2023
The chat option was very helpful. The individual was quick and kind and helpful. I am grateful for the help. I even received a PDF and offer for additional assistance if needed.
May 29, 2023
Great 24 hour assistance with any issues. Staff is always available and willing to assist. As a beginner, they really aid in guiding you to begin your selling on amazon journey.
May 3, 2023
Great customer support. Off 1 star because the app can be confusing to use for a first time seller.
April 21, 2023
While it is very complicated, customer service is willing to hop on a Google Meets or similar call and walk you through what is needed if you can't figure things out for yourself.
"Thank you, for your appreciation. We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly. Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process. Please feel free to discuss this with us whenever you need any help from our side. We look forward to serving you again. Team CedCommerce"
April 17, 2023
Prompt response from the teem and enthusiastic personel to help you out. Still struggling with listing products on Amazon. Hopefully, we will have it sorted with the teams support.
"Thank you, for your appreciation. Wish to have a great business relationship with you. We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help. Team CedCommerce
March 30, 2023
Great assistance from the team. The services were prompt and the availability of the team for assistance is great.
"Thank you, Wear London! We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon seller account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you. Stay Connected! Team CedCommerce"
Feb. 25, 2023
Just trying to get the hang of this, but the chat line was helpful. Seemed to keep patience with me as I struggled through. It takes some time for things to set up, and you have to wait quite some time in between changes to see if they have been applied. Overall this seems like once I am able to navigate it easily, I won't have a problem. Like everything else... it's a learning curve.
Dec. 20, 2022
Syncing Shopify listings to/from Amazon seems to be a challenge regardless of the app used. Apparently, Amazon just isn't a smooth platform to sync with. But, this app has been the easiest to use that I've found and the customer support has been very helpful.
"Much obliged to you, Bayou Legacy Game Calls, We are excited that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation. Our team is consistently reachable to serve you in every potential manner. Continuously don't hesitate to connect with us. Team CedCommerce!!"
Dec. 17, 2022
The app does a great job up syncing the orders and save so much time. Reached out to support for one order that did not sync when I did an update to our store and in just a couple minutes on the chat it was taken care of and synced. Had an isse with the app loading on the 17th contacted support in chat, was told they would look into it and get an email back in 12 hours Grrrr have to manually put in orders so not much help this time. Will see how it goes
"Thank you, Bri In Style. There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things. We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system. Please feel free to discuss this with us whenever you need any help from our side. You are free to reach out to us anytime. Team CedCommerce!"
Sept. 2, 2022
Initially I had trouble uploading products to Amazon, but Customer service was very prompt and offered all help to setup things. I rated 4 star to the app because it is not easy to use, bit intricate. But thanks to helpful customer service , things seem to pickup now. All credit goes to Praveen, who is continuously in touch with me to put things in order again
Aug. 23, 2022
The team is great and works hard! The app itself could use more customization for sellers to control but when you run into a problem, the support team is pretty reliable.
Aug. 3, 2022
good support with ced commerce happy to proceed with use assistant was helpfull and was on time with booking schedule
"Thank you tackleaddiction.com.au, for giving us the valuable time to write this kind review. The Amazon integration app is useful for new & already selling sellers. We are trying to make it easier to use. Team CedCommerce!!"
June 7, 2022
We just started using this app and it seems to be very helpful. Customer support is great, as we were talking with Abhipraya and he is very helpful, however, the communication is bad, noisey and we can barely hear him sometimes. Otherwise, great app!
March 1, 2022
Stores with large catalogues will have slight annoyance uploading products. There is not option to select 50+ (every product that falls under the filter) option which means you have to manually upload 50 at a time for however many pages of product you have. Customer service was good though, I had a representative respond in under a minute.
Jan. 4, 2022
IT'S A GREAT APP. And the help support team is great! I've been followed step by step by Shubhi, a super patient and professional lady. Definitely recommended
Dec. 27, 2021
Category and Template kind of not easy to work on. The main issue is with the Sku number is not visible on the main page to see the sku each product is hard. The quantity also not shows in the front page. If you use the same concept like Amazon front page it will make easier for the user to get the work done faster. Also the inserting image function not available in your app specifically when you aware about the white background issue. Thanks
Dec. 15, 2021
The app is really good and saves a lot of work uploading a lot of products in a short while to Amazon. You just need to contact support and they have a helpful team available at all hours to help you upload your products and are patient to teach you to do that on your own as well. Amazon is particular about many things so you will need to do just a few edits on your own here and there if necessary. Thank you, guys.
Thank you BIJOUX DAB for your judgment and your recognition. There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things. The Amazon integration app lists your Shopify products on the Amazon marketplace. As sellers manage online selling through a central location but sometimes they need to update the Title, Description, Price, Inventory, etc. as per the marketplace's guidelines; that is why our development team has given this management in our integration apps. With this management, without managing the listings from Shopify, you can manage & update the product's information from the App. You need to off the syncing of the particular field from the configuration section of the App that will disable the syncing from Shopify to the App and then, after from the App, update the products' information. After making the changes, you can upload the products on Amazon. There are many actions to be performed while sending the products for listings on Amazon, so it may take time to understand, but once you become familiar with the setting, it works faster than your expectations. The Development team is continuously working on the panel to make it more user-friendly and trying to automate all the processes. Please feel free to share your requirement with us; we will surely consider that and implement it into the App. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system as well on zoom/g-meet. The account manager helps you from the starting to complete setup of the Amazon account and helps you get more & more sales on marketplaces. Team CedCommerce!
Oct. 22, 2021
Marking at 4 stars, because in the transition, we had a few issues getting started. Otherwise, service team is 5-stars for sure! They've been excellent teammates in sorting those issues and answering other questions / confirming accuracy of other changes we made. Excited to work with them going forward!