All reviews

Rating Breakdown

  • 5
    90% (1,268 ratings)
  • 4
    3% (46 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (66 ratings)
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4 / 5 Share

July 11, 2023

Good service de saien !j'ai été bien servis et il à prit le temps de parler lentement car je suis pas bon en anglais!

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 10, 2023

It is really good, for a start, probably I will detect more of it's quality once we start using it extensively - this first phase was setting the basic parameters, which was done fast and easy with the good assistance from the CedCommerce support

Store

HOLY HOME LIVING

Using app

About 5 hours

4 / 5 Share

June 28, 2023

was helped really well by staff to fix errors. was frustrating at first but they were patient enough to walk me through

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 10, 2023

Seller support is very helpful but it feels like there are unwritten rules for the attributes that one wouldn't know while first downloading the app. Of course, support helped clear this up. I'm just glad someone was able to reach out when I needed it to help me better understand the situation.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

May 30, 2023

The chat option was very helpful. The individual was quick and kind and helpful. I am grateful for the help. I even received a PDF and offer for additional assistance if needed.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 29, 2023

Great 24 hour assistance with any issues. Staff is always available and willing to assist. As a beginner, they really aid in guiding you to begin your selling on amazon journey.

Store

Olaea

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 3, 2023

Great customer support. Off 1 star because the app can be confusing to use for a first time seller.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 21, 2023

While it is very complicated, customer service is willing to hop on a Google Meets or similar call and walk you through what is needed if you can't figure things out for yourself.

Using app

26 days

Total reviews

4

Average rating

4.8

Developer Reply

"Thank you, for your appreciation. We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly. Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process. Please feel free to discuss this with us whenever you need any help from our side. We look forward to serving you again. Team CedCommerce"

4 / 5 Share

April 17, 2023

Prompt response from the teem and enthusiastic personel to help you out. Still struggling with listing products on Amazon. Hopefully, we will have it sorted with the teams support.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

"Thank you, for your appreciation. Wish to have a great business relationship with you. We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help. Team CedCommerce

4 / 5 Share

March 30, 2023

Great assistance from the team. The services were prompt and the availability of the team for assistance is great.

Using app

14 days

Total reviews

6

Average rating

4.8

Developer Reply

"Thank you, Wear London! We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon seller account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you. Stay Connected! Team CedCommerce"

4 / 5 Share

Feb. 25, 2023

Just trying to get the hang of this, but the chat line was helpful. Seemed to keep patience with me as I struggled through. It takes some time for things to set up, and you have to wait quite some time in between changes to see if they have been applied. Overall this seems like once I am able to navigate it easily, I won't have a problem. Like everything else... it's a learning curve.

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 20, 2022

Syncing Shopify listings to/from Amazon seems to be a challenge regardless of the app used. Apparently, Amazon just isn't a smooth platform to sync with. But, this app has been the easiest to use that I've found and the customer support has been very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

"Much obliged to you, Bayou Legacy Game Calls, We are excited that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation. Our team is consistently reachable to serve you in every potential manner. Continuously don't hesitate to connect with us. Team CedCommerce!!"

4 / 5 Share

Dec. 17, 2022

The app does a great job up syncing the orders and save so much time. Reached out to support for one order that did not sync when I did an update to our store and in just a couple minutes on the chat it was taken care of and synced. Had an isse with the app loading on the 17th contacted support in chat, was told they would look into it and get an email back in 12 hours Grrrr have to manually put in orders so not much help this time. Will see how it goes

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

"Thank you, Bri In Style. There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things. We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system. Please feel free to discuss this with us whenever you need any help from our side. You are free to reach out to us anytime. Team CedCommerce!"

4 / 5 Share

Sept. 2, 2022

Initially I had trouble uploading products to Amazon, but Customer service was very prompt and offered all help to setup things. I rated 4 star to the app because it is not easy to use, bit intricate. But thanks to helpful customer service , things seem to pickup now. All credit goes to Praveen, who is continuously in touch with me to put things in order again

Using app

About 2 months

Total reviews

6

Average rating

2.8

4 / 5 Share

Aug. 23, 2022

The team is great and works hard! The app itself could use more customization for sellers to control but when you run into a problem, the support team is pretty reliable.

Using app

About 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 3, 2022

good support with ced commerce happy to proceed with use assistant was helpfull and was on time with booking schedule

Using app

14 days

Total reviews

3

Average rating

3.7

Developer Reply

"Thank you tackleaddiction.com.au, for giving us the valuable time to write this kind review. The Amazon integration app is useful for new & already selling sellers. We are trying to make it easier to use. Team CedCommerce!!"

4 / 5 Share

June 7, 2022

We just started using this app and it seems to be very helpful. Customer support is great, as we were talking with Abhipraya and he is very helpful, however, the communication is bad, noisey and we can barely hear him sometimes. Otherwise, great app!

Using app

4 months

Total reviews

5

Average rating

4.6

4 / 5 Share

March 1, 2022

Stores with large catalogues will have slight annoyance uploading products. There is not option to select 50+ (every product that falls under the filter) option which means you have to manually upload 50 at a time for however many pages of product you have. Customer service was good though, I had a representative respond in under a minute.

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 4, 2022

IT'S A GREAT APP. And the help support team is great! I've been followed step by step by Shubhi, a super patient and professional lady. Definitely recommended

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 27, 2021

Category and Template kind of not easy to work on. The main issue is with the Sku number is not visible on the main page to see the sku each product is hard. The quantity also not shows in the front page. If you use the same concept like Amazon front page it will make easier for the user to get the work done faster. Also the inserting image function not available in your app specifically when you aware about the white background issue. Thanks

Using app

9 months

Total reviews

3

Average rating

4.7