All reviews

Rating Breakdown

  • 5
    89% (884 ratings)
  • 4
    3% (32 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (58 ratings)

Reviews with Text

  • 99% (979)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2024

I was having issues with some of my syncing and i used the Whatsapp customer support. Mannu Singh helped me locate the problem and walked me through how to fix it. He was knowledgeable about the product and how to troubleshoot.

Using app

Over 2 years

Total reviews

10

Average rating

4.8

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

June 6, 2024

It's been a great experience working with this app versus others we have tried before. We've been on it for about 1 year. I would recommend it.

Using app

Over 1 year

Total reviews

9

Average rating

4.8

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

June 6, 2024

Excellent technical support. They are very patient and work through issues until resolution.

Using app

23 days

Total reviews

2

Average rating

3.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce

5 / 5 Share

June 5, 2024

App works well. Support team is quick and always helps with any issues.

Store

WOLFpak

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously. Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce

5 / 5 Share

May 31, 2024

My support person was wonderful! I am so appreciative that we were able to hop onto a video chat to go over the set up. I was completely lost and the help was invaluable.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce

5 / 5 Share

May 29, 2024

Lovely assistance. Really fast and efficient.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously. Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce

5 / 5 Share

May 27, 2024

Great customer service! I was having trouble listing my product through CedCommerce, but the customer service representative was very helpful. He's patient and knowledgeable, which made the process much easier.

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce

5 / 5 Share

May 24, 2024

This was very good and educational helpful experience for me but i still need more training. Thank you very much Nupur.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce

5 / 5 Share

May 23, 2024

i need to synchronize a product line to my shopify store, the team support help me with patience and professionalism

Using app

About 2 months

Total reviews

5

Average rating

4.6

Developer Reply

Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Amazon application. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks CedCommerce

5 / 5 Share

May 23, 2024

I had some issues figuring out how to fill out the attributes for my products. My agent helped me understand what I was doing wrong and stayed with me until they knew I was fixed up. Thank you!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce

5 / 5 Share

May 9, 2024

So far the support has been very good. Mannu especially has been a great help. We are hopeful that we can use this app for all of our shops.

Using app

16 days

Total reviews

5

Average rating

4.8

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

May 7, 2024

We are extremely satisfied with CedCommerce Amazon Channel App. Their chat support is super helpful and quick to help resolve our issues. They go above and beyond guiding us to link our products to have them listed on Amazon smoothly. We recommend this app to businesses who are looking to expand.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing your feedback with us. Your input is highly valued as it enables us to enhance our services continuously. We sincerely apologize for any inconvenience you may have experienced and want to assure you that your concerns are our top priority. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce Team

5 / 5 Share

May 7, 2024

Since i started selling on Amazon _Ced Commerce staff have been helping me a lot putting my items on sale on Amazon in a professional way.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

April 29, 2024

CedCommerce successfully integrated products from our store to Amazon. The customer service was excellent and stayed with me throughout the call conversation. I tried one more app from shopify app store (integration plus) but that did not work and the template creation was too complex. CedCommerce has simplified the mapping a lot. Thanks a lot.

Using app

About 16 hours

Total reviews

4

Average rating

4.0

Developer Reply

Dear Customer, Thank you for sharing your feedback with us. Your input is highly valued as it enables us to enhance our services continuously. We sincerely apologize for any inconvenience you may have experienced and want to assure you that your concerns are our top priority. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce Team

5 / 5 Share

April 25, 2024

Raju was very professional and very patient when helping me with my challenges with my issues. 5 stars

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

April 19, 2024

Super Support, sehr freundlich, hilfsbereit und Lösungsorientiert im Interesse der Kunden. Hatten einen Bug mit der App und das internationale Entwickler Team hat sich sofort an die Arbeit gemacht um den Fehler zu beheben.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Amazon app. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best Regards, CedCommerce

5 / 5 Share

Oct. 19, 2024

I have been CedCommerce customer for several years and have used their opencart Amazon and ebay Integration Apps. After migrating to Shopify , i had few issues with synching and creating templates but the help provided by the team is exceptional. 5/5 We've been using the CedCommerce Amazon Channel for a few months now, and compared to how difficult Amazon makes integrations and listing this App has been a breath of fresh air sorting out uploading and listing products. Obviously there has been a few issues here and there but support always comes through fairly quickly to help resolve those. In my view this App is probably the best App i have come across for integrating Amazon to Shopify. I must mention name of Shadab Khan who has helped me so much in learning How App works and sorting out the issues i was facing in listing products. He has been an great resource tackling any issues or questions. People like Shadab is a credit to Cedcommerce with the knowledge he carries and help he has provided us.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce

5 / 5 Share

April 12, 2024

Easy to use app and if you're confuse with the process or have questions, the support team is not automated and can surely help you with anything, I'm happy with their service

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2024

The app is a bit difficult to use, due to Amazon rules and API. But fortunately the assistance is here to help anytime. Good interface as well, it helps!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

We use CedCommerce to sync our Amazon orders and some listing information because it is the most solid Shopify app of the several we tried. In our several years of using CedCommerce, we have always had support available via live chat to see what is going wonky with Amazon.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce