CedCommerce Amazon Channel
Selling on Amazon becomes Easy with the Amazon Sales Channel
Rating
4.6
feedback
1,034
chart
#101
All reviews
Review RSS Feed
June 20, 2024
I recently contacted the support team and was thoroughly impressed. They were quick to respond, very knowledgeable, and extremely patient. They resolved my issue efficiently and with great professionalism. Their dedication to customer satisfaction is commendable. Highly recommend this app!
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
June 18, 2024
what great support. he was very knowledgable about the software and was able to help me navigate through specific tasks. i would definitely love it if he helped me with anything else i need again. Im not sure what his name was but he was great. Thank you
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
June 18, 2024
EXCELLENT SUPPORT FROM TEAM, Support staff WAS A GREAT HELP TO US! RECCOMEND THIS CHANNEL TO ALL STORES ON SHOPIFY.
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
June 15, 2024
Amazing app, the supper team has been amazing and help me to take my business to the next level, ty
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
June 15, 2024
The Support team is phenomenal. The fact that you can open a chat and immediately get a live person differentiates this tool amongst others. This tool have solved problems that you don't even know you have - Like a SKU for a parent of variants - Pulling in mandatory attributes that you didn't know were updated by Amazon. This tool allows you to set custom fields in your Shoipify product card and auto-map them to attributes, allowing you to SEO your listings. This means that every Shopify listing can have their own specifically SEO optimized Title, Description, Attributes, and KEYWORDS ...... for every listing!! This is unlike any other app. I have tested a dozen of them. The price point is set by how successful you are. This means you only pay if you have sales. Not like other apps that you pay on how many listings you submit (which multiply exponentially depending on variants, and number of Amz marketplaces).... Lastly, their Etsy app is also the best and most stable i have tested. If it wasn't for their Developers and Support (Shoutout to Praveen Awasthi!) I would have given up on this tool in the beginning. Just know that you need to set up the Template, and fill it with as many attributes as you can, focusing on the mandatory ones first.. Easy 5 stars.
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
June 13, 2024
The technical support team is excellent. Their team is quick to answer any questions. Automatic search and linking of ASIN based on barcodes is very handy.
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
June 13, 2024
I have just installed the app and so far running smoothly. Customer service is far superior to most apps, getting instant responses and help during setup and implementation. Thank you Raju for all your help - I highly recommend!
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
June 11, 2024
I was having issues with some of my syncing and i used the Whatsapp customer support. Mannu Singh helped me locate the problem and walked me through how to fix it. He was knowledgeable about the product and how to troubleshoot.
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
June 6, 2024
It's been a great experience working with this app versus others we have tried before. We've been on it for about 1 year. I would recommend it.
Dear Customer, Thank you so much for your review. We appreciate it! We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
June 6, 2024
Excellent technical support. They are very patient and work through issues until resolution.
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
June 5, 2024
App works well. Support team is quick and always helps with any issues.
Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously. Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
May 31, 2024
My support person was wonderful! I am so appreciative that we were able to hop onto a video chat to go over the set up. I was completely lost and the help was invaluable.
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
May 29, 2024
Lovely assistance. Really fast and efficient.
Dear Customer, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously. Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce
May 27, 2024
Great customer service! I was having trouble listing my product through CedCommerce, but the customer service representative was very helpful. He's patient and knowledgeable, which made the process much easier.
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
May 24, 2024
This was very good and educational helpful experience for me but i still need more training. Thank you very much Nupur.
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
May 23, 2024
i need to synchronize a product line to my shopify store, the team support help me with patience and professionalism
Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Amazon application. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks CedCommerce
May 23, 2024
I had some issues figuring out how to fill out the attributes for my products. My agent helped me understand what I was doing wrong and stayed with me until they knew I was fixed up. Thank you!
Dear Customer, Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. Reach out to us whenever you need any assistance from our side! Best regards, CedCommerce
May 22, 2024
If you have products in your Shopify Store that you need synced to your Amazon Seller Central catalog, CedCommerce is the application to do so. The app has a learning curve, but I think that's more so a testament to the complicated process that is uploading products to Amazon. I had some issues, but Prashant was able to help me out in no time. Solid Application and solid customer service!
Dear Customer, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Amazon application. It's always a pleasure to serve customers like you, and we truly appreciate your support. Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks CedCommerce
May 9, 2024
So far the support has been very good. Mannu especially has been a great help. We are hopeful that we can use this app for all of our shops.
Dear Customer, Thank you so much for your review. We appreciate it! We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, CedCommerce
May 7, 2024
We are extremely satisfied with CedCommerce Amazon Channel App. Their chat support is super helpful and quick to help resolve our issues. They go above and beyond guiding us to link our products to have them listed on Amazon smoothly. We recommend this app to businesses who are looking to expand.
Dear Customer, Thank you for sharing your feedback with us. Your input is highly valued as it enables us to enhance our services continuously. We sincerely apologize for any inconvenience you may have experienced and want to assure you that your concerns are our top priority. Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution. Thank you again for bringing this to our attention. Best regards, CedCommerce Team