CedCommerce Amazon Channel
CedCommerce Amazon Channel- Sell On Amazon Effortlessly
Rating
4.7
feedback
1,308
chart
#387
All reviews
Rating Breakdown
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Sept. 18, 2022
One of the customer service replies to another shop's 2 star feedback goes like this... "Also, assign a personal account manager who is always available to assist with 24*7 availability on email, calls, Skype, WhatsApp, Online Live chat system." First of all, a personal account manager is not available to assist 24*7 unless they're an android. Furthermore, I go to chat this morning and there actually is a person sitting in the chat box but they are there to tell you the customer service is closed because it's the weekend and they only want to take your details. That is not 24*7 service. I mainly pointed out the language error above because when you do get customer service, there is a language barrier when it comes to getting help with the more complex parts of the app. Unnecessarily complex parts. It all seems good on the surface but that's always the case with all of these apps. When it comes to the nitty gritty after 10 hours of hard work, you find out all the pitfalls... and then you can't get help. Another gripe is the templates. We can clone them and make changes but many some sections of the cloned template goes blank and has to be redone anyway. It's all very non-intuitive. At least in it's defence, every other etsy and amazon app has major issues that just seem batty. Another thing is that I wish the customer service would just say they don't know something instead of making up long sentences and throwing in some strong accent to try to confuse us. My reply is "so you don't know" and then response is silence and shock that I figured it out. I contributed some rephrasing to some of the helper sentences in the app and I suggest you fix them up so people can get through the setup in under 10 hours or whatever. Cheers
Sept. 17, 2022
Almost good but their templates function doesn't work so the whole app is useless. Even having a template I still get an error that a category needs to be selected. This app must have been developed by toddlers. Absolutely pathetic.
Dear Crypto Clothing Factory, We appreciate your feedback and apologize for any inconvenience you experienced with the app's template function in the past. We take user feedback seriously and have significantly improved and upgraded the app since your last use. We are pleased to inform you that the app has evolved considerably, and many user-friendly features have been introduced to enhance your experience. Kindly consider our app again; we look forward to serving you better this time. Regards Team CedCommerce
Sept. 16, 2022
REALLY REALLY HELPFUL. 100 PERCENT!! THANK YOU!!! I was so lost and my helper was so patient with me and helped me out so much!
"Much obliged to you, Cutesy, for leaving us such a magnificent review. We are happy that you adored our administration, We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you. Team Cedcommerce!!"
Sept. 16, 2022
I love Cedcommerce. So far, I've used them for all services dealing with my shopify page, and so far they've delivered! 5 stars all around for Cedcommerce!
"Hello TooMuchSawse, We are immeasurably appreciative that you took the opportunity to leave us this amazing review. Our Team will be glad to peruse your review. Please stay connected with us along these lines. We are consistently here to support you, limitlessly. Much appreciated and Regards. Team CedCommerce!!"
Sept. 16, 2022
Excellant customer service and very knowledgeable with their products. the team helped in optimizing the speed at shopify and setting up my amazon account and product setup. highly recommended outstanding marketing and branding services.
"Much obliged to you, MEERA- Be Natural. We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation. Stay Connected... Team CedCommerce"
Sept. 16, 2022
Excellent service and support, they always reply with the solution. They are really hard working, I recommend it.
Thank you, MFerraz Tecnologia, We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team is always here to assist you. Stay Connected! Team CedCommerce
Sept. 15, 2022
Very helpful and knowledgeable customer service. Software does exactly what you need to get your products on Amazon. I would recommend this app to everyone!
Sept. 15, 2022
I've only been using this app for a week and so far so good. Any problems I have, the support team on the chat has been ready to help!
Sept. 15, 2022
CED commerce is one of my favorite app developers. The level of detail and possibilities are almost endless. The support team is top notch and always ask you to join live video calls and even chat on whatsapp at any time for every single issue and question you have. Amazing! 5 stars!
Sept. 15, 2022
The level of aftercare is great, they are always there to support you whenever you need by messenger or video chat
Sept. 15, 2022
So far so good, any problems they are always there on chat to help and problem gets sorted straight away, app working great
Sept. 14, 2022
This is very useful and must have app for Amazon-Shopify linking ! We are using it for 3 years and they have great Support team for help.
Sept. 13, 2022
Great team. They were able to help me understand how to link my Shopify to Amazon. They patiently took me through the process.
Sept. 13, 2022
This good app and Very helpful team and a great program, I recommend it to everyone Very helpful team and a great program, I recommend it to everyone
Sept. 12, 2022
I highly recommend this service. There were a couple of things I didn't understand completely and it was hindering me from moving forward and uploading my product onto Amazon. The rep helped me. He walked me through the process I needed and even asked me to follow up to ensure my issue that is left is completed so my product can be uploaded. I appreciate you all for having amazing reps and for ensuring we as store owners have help when needed.
Sept. 12, 2022
I was getting a lot of error in uploading my products but thanks to customer care, I am finally able to list my product in Amazon.
Sept. 11, 2022
Customer service helped me fix my issues quickly and guided me through the process of importing my products. Thank you!
Sept. 10, 2022
Excellent and efficient customer service. Well done... High recommending the service..... Thank you.
Sept. 9, 2022
I used this app for my shopify store and the business consultant was very helpful he made my day. I recommend this app.