Amazon FBA / MCF Shipr
Amazon FBA / MCF Shipr Shopify App
Rating
3.3
feedback
23
chart
#9,128
All reviews
Rating Breakdown
Review RSS Feed
May 7, 2024
Using the app for 5-6 months now and it constantly doesn't work. 1. Now, it doesn't sync ANY ORDERS for the last 3 days. 2. On the top of this, it does NOT add any tracking number upon fulfilment. 3. Constantly loading slowly or not loading at all. 4. Support is useless 5. Does not sync the right quantities when upsell or post purchase app is active. If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers..
Dec. 4, 2023
Have been using this app for almost 2 years. Basically no big problems. It can satisfied my needs. Recently I sent a suggestion to them, they added the function as I suggested in 2 days. This is what I did not expect, a big suprise. Thanks.
Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest in knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
Aug. 2, 2023
Amazing app. They provided service even when the emails where in my spam box.. they are so kind. Amazing amazing it works so well and has so many functions and customizability
We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!
Nov. 29, 2022
Very happy with the app. Had two hiccups when we first installed the app. Customer Support was very quick to respond and provided clear and detailed direction to resolve the issue.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
June 19, 2022
App works although it didn't run as smoothly as I had hoped so I changed back to a different FBA app.
March 8, 2022
The app works great for us and has helped us a lot to save a lot of time. Support was also responsive and receptive to our suggestions. Best app I found for my needs, highly recommend!
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Feb. 18, 2022
I have been using this app since December. This app used to be great until recently. Now, this app is buggy. The Fulfillment location is not correct. And sometimes the order never changes from unfulfilled. Customers are asking where the tracking number is. Hopefully the support team can fix it, otherwise I will have to change to a different app.
Feb. 1, 2022
Customer service is unbeatable. This is the only app I've found that can map skus so I can have one product in shopify for both FBM and FBA.
We're happy you had a fantastic time with us! Thanks for your trust, we're lucky for amazing customers like you.
Dec. 9, 2021
Pretty simple interface, does everything it says. Developer was very helpful and added a couple of feature requests.
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Nov. 23, 2021
It just works! It does not have to do a lot of things, but those few things it does flawless. I can recommend the app to all whose, who don't have their own logistic center. We sell through Amazon, Ebay and Shopify and some others for a while now and this little gem has never let us down.
We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!
Oct. 15, 2021
Rock solid! Too many people download an app, install it and rate it right away. Those reviews are useless. I've been using this app for a while now and have pushed almost 400 orders through it to FBA. We use shopify as our single source of truth and FBA for fulfilment. We sell and sync to Amazon, eBay, Facebook, Pinterest and Google shops. And this app has worked perfectly. We've had SKU's stored in two locations and never has stock count between any location been mixed up, regardless of the channel used to sell or if FBA or merchant fulfilled. There isn't much to an app like this - but it's role is critical. Stock count errors piss off customers, cause added costs to reputation with customers and seller channel as it directly relates to your performance as a seller. I tried a few apps and here is the thing, some were so complicated and finicky that I could not trust them. For a mission critical role like managing stock levels across channels and fulfilment you need KISS. I am not using auto fulfilment yet, though I will soon. Also their support is great and importantly they =understand FBA= in as much detail (or more) than Shopify - which is critical.
Thank you for taking the time to leave us such an incredible review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
Oct. 11, 2021
After trying a number of different apps to automate FBA shipping of my Amazon orders, this app has proven the most flexible, reliable and affordable. The dev team is very responsive and helpful. A couple of great features that most others don't have: - Uploads tracking information by line item rather than by the entire order. This is CRITICAL when your orders often get shipped out of multiple fulfillment centers and therefore have multiple tracking numbers. - Customizable shipping out of FBA warehouse vs your own warehouse based on inventory levels. This helped us out a lot.
WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app for over a year and helping to share the word about us. We’re here for you anytime.
Oct. 11, 2021
Good app to replace Shopify's abrupt failure of their Amazon connector. Compared to others, the UI is a little bland but functionality is solid and allows me to easily decide if I want to ship from local inventory or FBA by order.
Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Oct. 7, 2021
Never use this app. Changed all the shopify inventory quantity to 0 when not listed on Amazon destroyed our sales on ebay and shopify and lost all sales history on popular items. This app was the biggest mistake we ever made no control options to sync perticular SKUs. App lost us thousands in revenue and time!
While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. If the app is configured correctly, the inventory gets synced perfectly. The app does not reset the inventory to 0, when not listed on Amazon. I am confident that it is due to some other reason, including activation of Shopify's built in Amazon Integration. We have hundreds of stores syncing the Amazon products without any issues. I'd hoped that if you could have emailed us even once we would have investigated the issue for you. You can write to us anytime at [email protected]. We're happy to help.
June 23, 2021
Such a simple and easy app to use that makes shipping with Amazon FBA really easy. Just a couple of clicks and my order is on the way or you can set it up for automate sending.
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
June 8, 2021
I highly recommend this app. Saved me a lot of time. The customer service was also very patient and helped me solve the problem. It would be perfect if it can support multiple US Amazons
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
April 27, 2021
We're using this in the UK. Works well and so far seamlessly notifying customers at each stage of the process from receipt of the order to completion. The support is extremely good and open to suggestions to making improvements. Would recommend.
Thank you for taking the time to leave us such a great review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
March 5, 2021
We have tried a few apps to sync our orders with FBA. None of them are perfect. But Shipr is definitely the best one so far. The pricing is totally on point (some others have ridiculous rates). We asked for SKU mapping and they provided it (SKU mapping isn't as pretty as some of their competitors but it works). They actually reply to customer service requests with intelligent replies (another one of these apps lost us over $500 of materials because they double shipped - they never bothered to answer not even refund for the monthly fees). Honestly I am quite satisfied with this app. It does what it is meant to and I know that if I have a problem I can contact their support.
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets it us know we’re on the right track!
March 1, 2021
This is the most complete app for FBA. The best part is the partial order functionality even in auto mode. We requested a new feature and it was made in 24 hours. Very impressed!
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!