Amote: Cart Drawer Cart Upsell
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I want to create a discount code, but I couldn’t find where to do this in the app. Could you please help me?
Dear EVANILIFE store admin, We’re sorry for any inconvenience and confusion you may have experienced while using the app. We noticed that we have not yet received any support request or inquiry from your end regarding the discount code setup. Because of this, our team unfortunately did not have the opportunity to assist you in time. If you are still interested, could you please reinstall the app and contact us directly? Our support team would be more than happy to guide you step by step on how to create and manage discount codes within the app. We truly appreciate the opportunity to support you and hope we can provide you with a better experience moving forward. Best regards, Amote Team
Dear Babyology store admin, Thank you for taking the time to leave a review for our app. We truly appreciate your feedback and your support. We noticed that you rated the app 3 stars, and we would genuinely love to understand more about your experience. Your feedback is extremely valuable to our team, and it helps us continue improving both the app and the support experience we provide. Could you please share with us what we could improve to better meet your expectations and increase your satisfaction with the app? Whether it is related to features, usability, performance, or support, we would sincerely appreciate any additional details you can provide. Best regards, AmoteTeam
Its a great app. Very functional. Lag free. If you looking for simple upselling, this is the app to get. 5 stars. *Update* The tiered progress bar has been locked to the 19usd/month plan without informing in advance? It is okay to replace features, but not informing will affect business in a huge way. 3 stars for now asking us to pay for a core feature that has been free from the beginning. I know Amote adds in features in the free plan that make it up, but these are not why we use this app to begin with. Disappointed to find out the tiered progress bar has been missing on our store for days without me realising it.
Dear Shiren Coffee store admin, We sincerely apologize for the inconvenience and frustration caused you. We would like to kindly clarify that our team did send notifications regarding the pricing plan update and feature changes in advance through both in-app announcements and email communications. However, we are truly sorry that this information may not have been clearly visible or noticeable on your end, which led to this misunderstanding. Please understand that the update was part of our effort to continue improving the app, maintaining feature quality, and expanding the overall experience for merchants. We genuinely appreciate your support and honest feedback. We would truly appreciate the opportunity to continue supporting your store better moving forward. Best regards, Amote Team
Vorrei poter inserire il Cross Sell senza abbonarmi a Shopify Plus per il resto la trovo un'app molto semplice e utile
Dear Pugghia store admin, Thank you so much for your feedback and for sharing your experience with our app. If possible, could you please reinstall the app and contact our support team? We would truly appreciate the opportunity to review your case further and see how we may assist or provide the best possible solution for your store setup. Our team is always happy to help and support you in getting the best experience with the app. Best regards, Amote Team
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