Rating

4.7

feedback

570

Reviews

chart

#8,679

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    15%
  • Less than a month
    36%
  • Less than a year
    23%
  • More than a year
    7%

Reviews Summary

The Shopify App has received mostly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users appreciate the quick responses to issues and the helpfulness of the support staff. The app is described as easy to use, with features like abandoned cart recovery, email marketing campaigns, and live activity monitoring being highlighted as beneficial for businesses. Customers also mention the customizable templates and the overall user-friendly interface of the app. However, there are a few negative reviews mentioning issues with billing, trial periods, and data tracking for email campaigns.

Highlights

Excellent customer service and support
User-friendly interface and features
Issues with billing and data tracking
Positive feedback on abandoned cart recovery and email marketing
Customizable templates and ease of use

Rating Breakdown

  • 5
    81% (460 ratings)
  • 4
    13% (74 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 99% (566)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 11, 2025

Great customer service and support, responding to problems immediately.

Using app

10 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 25, 2025

Quick and Easy!!!

Using app

5 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2024

Using app

15 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

June 10, 2024

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

May 13, 2024

So far, so good. I haven't used the app yet, but the set up process is easy & the support is excellent.

Using app

6 minutes

Total reviews

10

Average rating

4.4

All reviews

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