Rating

4.7

feedback

3,672

Reviews

chart

#7,568

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    32%
  • Less than a year
    49%
  • More than a year
    15%

Reviews Summary

The Shopify App has received mostly positive reviews from users, with many praising the quick and helpful customer support provided by the team. Users appreciate the ease of setup, the variety of templates available, and the effectiveness of the app in improving email marketing campaigns. The abandoned cart service is highlighted as a valuable tool for recovering lost sales and increasing revenue. Additionally, users commend the real-time metrics and personalized campaigns offered by the app. However, there are some negative reviews regarding billing issues, with users expressing concerns about unexpected charges and difficulties in resolving billing discrepancies.

Highlights

Positive customer support and quick assistance
Effective abandoned cart service and email marketing campaigns
Ease of setup and variety of templates
Billing issues and unexpected charges
Real-time metrics and personalized campaigns

Rating Breakdown

  • 5
    84% (3,094 ratings)
  • 4
    12% (432 ratings)
  • 3
    2% (88 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (46 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2024

quick and helpful support. thanks

Using app

24 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Good Service and great customer service

Using app

28 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 15, 2024

Amplified Email & Abandon Cart motivate both beginners and long time marketers and also improve marketing skills and ensure emails are delivered to customers.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 2, 2024

Good service

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

July 16, 2024

Pathetic customer service. Their free plan provides 500 emails per month. I have only sent 100 emails and they are showing that monthly quota has expired for more than a month now. I reached out to the customer support and its been 2 weeks. I am yet to get a solution on this trivial issue

Using app

3 months

Total reviews

2

Average rating

2.5

All reviews

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