Amplified Email & Abandon Cart

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent customer service and support provided by the app team. Users appreciate the quick responses, helpful guidance, and efficient problem-solving. The app is also commended for its user-friendly interface, easy setup process, and a variety of templates available for email and SMS marketing campaigns. Additionally, users highlight the effectiveness of features like abandoned cart recovery, real-time metrics, and personalized campaigns in boosting sales and improving marketing skills. On the negative side, some users express dissatisfaction with the pricing structure of the app, mentioning that costs can increase significantly over time based on the size of the customer database, regardless of income growth. There are also complaints about billing issues, such as unexpected charges and difficulties in getting refunds. Overall, while the app offers valuable marketing tools and great customer support, some users have concerns about pricing transparency and billing practices.