Amplified Email & Abandon Cart
Increase sales with Email Marketing & Abandoned Cart Recovery
Rating
4.7
feedback
570
chart
#8,679
All reviews
Review RSS Feed
Oct. 18, 2021
I found very useful support. Quick support and help. Thanks, team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Oct. 15, 2021
I would give them 0 stars if I could. You created a perfect cart abandoned email and send it to your customers. But you DO NOT HAVE ANY DATA about your emails and conversion info. I even made my own excel form to ask their developers to send me the data I was supposed to have. DO NOT USE THEM. Terrible experience.
Hi! We're deeply sorry to hear about your experience, and I completely understand how you feel. Thank you for your appreciation of our abandoned email feature; however, as with all other apps and systems, it may not be perfect at times. We are aware that some details in the metrics are not available, but our development team is working on it and will include them in future updates. Update: We've sent you an email with the requested information as an attachment. Due to the sheer volume of data, we no longer include the first file we sent you to avoid duplicates and to provide you with the data as quickly as possible. We sincerely apologize for any inconvenience this has caused you.
Oct. 12, 2021
Seems to have useful features if you have the web traffic to support it. Customer support was very helpful.
Oct. 7, 2021
Amazing CS! The CS is very helpful the whole time trying to fix the issue I have. Best CS I have ever had.
Thank you very much for your feedback! :) We are glad to see that you are satisfied with our services. Let us know if you need further assistance, we will be happy to help. -Anna
Oct. 6, 2021
Great app and service. Generates a lot of our retargeting revenue. We had an issue with billing and their customer service team sorted it out very quickly.
We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. -Alessandro
Oct. 3, 2021
Many steps to set up, trial time is very short 3 days..., I need to ask them for 15 more days were the app just recover 60us, then was I was ready to uninstall I realized the trial ended, and automatically they charged for the second more expensive plan of 99us per month not the basic one at 29us, so I needed to request a refund, be aware of this please, so you don't have the same surprise I had.
Hi! We have refunded your account but we are so sad to hear about your experience! We have 24/7 support and we can gladly help to get your account ready in just a matter of minutes. We also wanted to clarify that we always give users a 7-day trial period. This starts right after installation! We'll get in touch with you soon :)
Sept. 28, 2021
Good app :) Very useful and easy to use. But the experience from the team is beyond great. That is key with apps, the support from the team and they are so helpful.
Thank you for sharing that wonderful review! Glad to hear that you find our app helpful and very easy to use. Rest assured that we will continue to provide great customer service :) Feel free to reach out anytime if you need assistance with anything else. -Shiela
Sept. 28, 2021
Great App with multiple features on lead capture and retention. Use their toggle feature that helps retain customer.
Thank you for sharing your experience with us! We are glad by how much you like the app. If any issues or concerns arise please do not hesitate to let us know. -Shiela
Sept. 23, 2021
customer service is amazing!!! I am in the trial phase still but so far so good! all my questions have been answer immediately
We're happy to be part of your business! Thank you for sharing your experience! Reach out to us anytime :) - Micah
Sept. 22, 2021
i really love how this app's customer service is very on point !!! also they are 24/7 i believe - which is super important for night workers.
Thank you for taking the time to write a review. We're happy to be able to assist you; it's always our pleasure. Please let us know if you require any assistance in the future. :) - Sally
Sept. 15, 2021
Es muy fácil de manejar, tiene muchas opciones para realizar remarketing y fidelización. Adicionalmente el soporte es excelente.
¡Muchísimas gracias por compartir tu experiencia! Esperamos poder ayudarte a cumplir los objetivos de tu negocio. Si necesitas asistencia en el futuro, acércate a nuestro equipo via chat :) - Judith C.
Sept. 3, 2021
It's a really great App, very good for reviewing what's actively happening on your store, great for marketing, and has fabulous support from the team. Thanks team!
Aug. 25, 2021
Been using this app for over 3 years now, great ROI great support team! simple integration and ongoing updates to keep your store marketing efforts relevant!
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. - Alessandro
Aug. 4, 2021
The user experience is very good, most of the problems can be solved in time, and discard the order email recall effect is good However, we really hope to add data information to the marketing email. The experience of email marketing is not good. We can only see the number of sent goods, but we can not check the click situation of inserted goods in the email content and the subsequent conversion situation, which is very important for us!
Thank you for the review, We are glad that you enjoy the user experience. We are working on your concerns, We've also contacted you via email addressing the issues, If you need any more assistance, do let us know :) -Waqas.
July 14, 2021
Great App, it works perfectly, always improving. Great support too. You have to get it as soon as possible.
Thank you! And this is only the beginning, new things are coming and we're excited for you to be part of it. Thanks for trusting in Consistent Cart. - Judith C.
July 6, 2021
Great and quick service anytime i need them :) really easy to handle and works great so far. cant complain!
July 2, 2021
you company arbitary charge, you company arbitary charge,you company arbitary charge.you company arbitary charge.
Hi there! We apologize for your experience. We reached out via email recently after our conversation in chat this morning to confirm the refund. Please get back in touch with us to continue assisting you :) - CartKit Team
June 28, 2021
While I do get some additional details on cart abandons, the app has not resulted in any conversions as yet, which is disappointing. I feel there is a minimum threshold of site visits over which the app delivers results, and that should be shared upfront. On the positive side, it helped me identify the issue of bogus ATCs done by my marketing agency to inflate results!
We appreciate your honest feedback! We'd love to help to maximize the use of Consistent Cart in your store! We'll get in touch with you soon! - CartKit Team.
June 17, 2021
Very helpful customer support, spent time helping me troubleshoot and get set up properly! Love that it's easy to integrate and set up abandoned cart flows.
Thank you for the kind words. The pleasure is ours, you were easy and fun to work with despite the process taking a bit longer. :P Do let us know if you run into any problems or need help editing the SMS Templates/automations. Regards, Muhammad.
June 9, 2021
I'm using this app for 4 years now, it is great and helped me generate more income. The customer support is outstanding, specially Waqas many thanks to you bro. I highly recommend it over other similar apps if you really care about delivering good results to your customers.
Oh wow! Thank you so much for your kind message. It is always a pleasure helping store owners achieve their goals. If you ever need assistance again, do not hesitate to contact me back! - Waqas R.