All reviews

Rating Breakdown

  • 5
    84% (3,094 ratings)
  • 4
    12% (432 ratings)
  • 3
    2% (88 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (46 ratings)
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4 / 5 Share

July 2, 2022

great service! the online chat helpdesk is easy and they always find a way to fix something. Nice people!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

June 22, 2022

Sheila is a good supporter i got a quick reply and my problem was solved quickly thanks. THANKS SHEİLA

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2022

I used this app. Support team helped me a lot. They work very fast. I like this app. thak you to all the support team

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

Great customer service. There was confusion with my billing plan and they went beyond what I was seeking to get a satisfying resolution. The product has been very helpful in recovering carts at a time when every sale is critical.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2022

we need refund.we didn t make any sale but you still charged us please refund it. i choose free plan from plans and pricing please clear this from my bill. thanks a lot

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

I'm sorry to hear about your experience with our product. We're happy to assist you with your concern and we thank you for giving us the opportunity to clarify this for you. If any issues or concerns arise please do not hesitate to let us know. -Shiela

5 / 5 Share

April 21, 2022

Great for tracking abandoned checkouts and viewing items that are most viewed in your store. very useful for my business.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2022

Brilliant app with lots of useful features and a really helpful customer service team who are always quick to reply.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate your feedback, Do let us know if you ever need any further assistance with the app, we're available 24/7 for our users :) -Waqas.

3 / 5 Share

March 8, 2022

Seems promising. I like the amount of detail it provides with each step of recovery. Looking forward to promising results.

Using app

30 days

Total reviews

7

Average rating

4.0

Developer Reply

Thanks for submitting your review and for letting us be part of your business! We would love to hear more of your feedback, reach out if you need assistance! :)

5 / 5 Share

March 7, 2022

I recently downloaded the app. I have some issues with the contacts, The resolved them quickly. Excellent customer service

Store

Raas

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. -Alessandro

5 / 5 Share

March 1, 2022

Kind support team, really loved thanks. I can say that these guys are awesome, They gave me free trial! Kind regards

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

hank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. -Alessandro

5 / 5 Share

July 17, 2022

Love this app. I use it every day to watch my cart activity. Great for abandoned cart emails too. Great for all your marketing metrics.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

I'm really appreciating how easy the app is to use. It integrates very easily and is customizable so my branding shines through. There are so many features I'm just starting to explore.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that you find our app helpful and very easy to use. If any issues or concerns arise please do not hesitate to let us know. -Shiela

5 / 5 Share

Feb. 20, 2022

Using this app for about 4 years. Great results delivered awesome customer support. I highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

It works very well and saves many orders in my shopping cart. Thank you very much for increasing my traffic and sales

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Glad to hear that you find our app helpful and working as intended. If any issues or concerns arise please do not hesitate to let us know. -Sally

5 / 5 Share

Feb. 15, 2022

Amazing app and customer service is on point! Very quick with response! I didn't get the fully 7 day trial due to website issues.....they responded right away and extended my free trial ! Amazing!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

I accidently had chosen the wrong plan and they were very responsive on getting back to me to help me set up the plan that I did need!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Great customer service and even better app! We have only been using this app for 24 hours and have already seen amazing growth!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. -Alessandro

5 / 5 Share

Feb. 9, 2022

I'm loving the experience! Many options and in 1 day I was able to recover an abandoned cart. Amazing and fast service!

Store

Duami

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We’re here for you anytime. -Sally

5 / 5 Share

Feb. 7, 2022

Very helpful for SMS and easy to use. We have been using this for a while. Much easier than a lot of other apps.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. -Alessandro

5 / 5 Share

Feb. 7, 2022

This app helped me immensely and their customer service is second to none. Could not recommend more highly!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We truly appreciate your recommendation and rest assured that we will continue to provide great customer service :) -Shiela