All reviews

Rating Breakdown

  • 5
    81% (460 ratings)
  • 4
    13% (74 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (567)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2021

We've been using this app for maybe 2 years and all is going well. Great ideas and great implementation. Thank you.

Using app

Almost 5 years

Total reviews

4

Average rating

3.8

Developer Reply

We're happy to hear that, thank you! 🙌🏼

4 / 5 Share

March 20, 2021

I really like the app. To me - its unfortunate that sending SMS messages through them requires a payment of 99$ per month Minimum.. it's too expensive for a website that has just began developing.. Other than that - the system is pretty nice.

Using app

19 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 30, 2021

I've been using this app for 3 months and It works perfect, the templates are good and it is very easy to use

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

We're happy you have a good first-impression of Consistent Cart 😄let us know if we can help you with anything!

5 / 5 Share

March 2, 2021

I use this app for a lot of things especially to recall my lost cart. very good. for years now probably 4 years.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We thank you for trusting us with your store and we hope we can continue recovering sales for you!

1 / 5 Share

Dec. 15, 2020

I would like to use my gmail account and not allowing in Trial setup. This is my preferred email account across my business.

Using app

4 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi! We just sent an email, we hope to hear back from you :)

5 / 5 Share

Nov. 26, 2020

So far this App has been amazing. Very easy to use and def one of the larger assets for our businesses. Thanks for helping bring our customers back with Consistent Cart Abandon!

Using app

About 2 hours

Total reviews

9

Average rating

5.0

4 / 5 Share

Aug. 11, 2020

Nice app, but price is too high if you have high volume returning customers. Read the price chart carefully.

Using app

2 months

Total reviews

11

Average rating

4.5

Developer Reply

Hi! We have a tier pricing system. Charges are made according to the extra sales (recovered sales) generated the previous month. We've sent an email. Please reach out back :)

5 / 5 Share

June 17, 2020

Love the cart abandonment ! So far things have been easy going.. I already have campaigns set up so I haven't used much of it just yet.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We love hearing from Consistent Cart users!

5 / 5 Share

June 1, 2020

They charge for Everything.... so trying to go for the free plan is a waste of time... they try to get you up to the Proplan all the time. So if you are easy to fool... you will be lured into going for the proplan in no time at all. I am just saying... it was too obvious to me. They charge for Everything.... so trying to go for the free plan is a waste of time... they try to get you up to the Proplan all the time. So if you are easy to fool... you will be lured into going for the proplan in no time at all. I am just saying... it was too obvious to me.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2020

Great app!. We have been using it for the past 2 years and it already recovered a lot o carts through it

Using app

Over 1 year

Total reviews

8

Average rating

4.5

4 / 5 Share

May 11, 2020

Early days so far, I'll see how it performs before deciding on keeping it as a paid for platform. Disappointed I couldn't avail of the extra week. Couldn't find out where to activate that. Better visibility, of this extra week offer, could be better.

Using app

5 days

Total reviews

8

Average rating

4.8

5 / 5 Share

May 10, 2021

Very Clean interface. VERY easy to use. I've been using it for over a year and have recovered a good number of sales using this app. I just had an issue with some billing and JENNY helped me out very quickly with full resolution. Absolutely fantastic customer service. Please give this app a go!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

Now that Shopify Email is available, use this along with Poptin to get rid of Omnisend and save big bucks.

Using app

17 days

Total reviews

29

Average rating

4.8

5 / 5 Share

April 26, 2020

works fine so far! its been few days since we are using this app, let see the result after a couple of months!

Using app

10 days

Total reviews

2

Average rating

5.0

1 / 5 Share

March 31, 2020

MUST READ !!! Consistent Cart takes credit for a sale if the customer completes their purchase within 72 hours of when the app sends them an abandoned cart email. Regardless of if they see the email or not. Be careful! It says "Monthly fee scales with the extra sales generated". I'm getting charged $49/mth but after analysis I found that 70% of "extra sales generated" were not generated by this app. I analysed my Consistent Cart Dashboard and here are the results... ➞ 40% of "extra sales generated" - recovery email was never opened by the customer. ➞ 30% of "extra sales generated" - were made by customers that were in contact with my customer service team and purchased after speaking to them. About half of these customers never even opened their emails. ➞ 30% of "extra sales generated" - are probably genuine. They do offer a few things that I really like but I am currently searching for another app made by a developer that is more honest with the abilities of their app.

Store

ROVE

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

Developer Reply

Hello, we've reached out via email with more information on this. We understand that this may be concerning so we're also working on some documentation for customers who may experience confusion about this in the future. Update: We've just published documentation related to the "why" behind our extra sales calculation: https://intercom.help/consistentcart/en/articles/3849705-open-rates-extra-sales-calculations

5 / 5 Share

March 24, 2020

use this app works fantastic and great, easy, affordable and worth it, which makes everyone can do this, highly recommended.

Store

NAIPO

Using app

About 6 hours

Total reviews

10

Average rating

4.9

5 / 5 Share

March 23, 2020

hVE USED THIS NOW FOR MULTIPLE STORES. tHE RECOVERY EMAIL FLOWS REALLY HELP IN THE RECOVERY OF CARTS AND THEIR SUGGESTIONS ARE ALSO REALLY GOOD. WORTH THE MONEY SURELY !!!

Store

rafplay

Using app

24 minutes

Total reviews

1

Average rating

5.0

2 / 5 Share

March 19, 2020

My app has completely stopped working and I've submitted a help ticket and have gotten no reply. I have enjoyed this app until now.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 26, 2020

Helping me recover carts which is totally awesome. Set up was quick and it didn't take long til everything was up and running.

Using app

6 days

Total reviews

8

Average rating

4.3

5 / 5 Share

Feb. 18, 2020

Liking the app so far. There are so many different forms of marketing available all in one app! Excited to see what else it can do for my business

Using app

About 14 hours

Total reviews

1

Average rating

5.0