All reviews

Rating Breakdown

  • 5
    84% (3,093 ratings)
  • 4
    12% (432 ratings)
  • 3
    2% (88 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (46 ratings)
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4 / 5 Share

Nov. 1, 2021

the customer support is extremely helpful and they do a good job of making sure your satisfied with your experience with them

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 31, 2021

This app properly provides the functions I need. I am satisfied that it is easy to use because I can get help with installation and setup.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. -Alessandro

5 / 5 Share

Oct. 27, 2021

I am new to using the app and looking forward to digging into all the features. So far, I had a technical issue the team was very prompt at fixing. I was super satisfied with the resolution, which makes me happy to continue to explore the app. It's super easy and convenient to get in touch with someone from their team at any time, which I can't say for all the other apps we use!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking a moment to share a review! It truly means a lot to everyone on the team. -Anna

5 / 5 Share

Oct. 27, 2021

I used this app to set up email recovery for abandoned carts. This feature is included in the free plan and that's super awesome! It has been helping me a lot and increased lots of sales. Plus their support team is very responsive and knowledgeable. A big shout out to Shiela - thanks for helping me test my set-up!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

I used this app to help bring back costumers. I will be telling everyone about this app! Also Waqas was wonderful!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the kind words and the awesome recommendation. Do let us know if you need any assistance or tips. :) -Waqas.

5 / 5 Share

Oct. 22, 2021

The customer service is excellent. They really go above and beyond to help you reach your goals. I highly recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. -Alessandro

5 / 5 Share

Oct. 21, 2021

I have been using this app for almost a year now and has helped increase our sales by a lot. I definitely recommend them. Their customer service is also amazing!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We are glad by how much you like the app and we truly appreciate your recommendation. Rest assured that we will continue to provide great customer service :) If any issues or concerns arise please do not hesitate to let us know. -Shiela

5 / 5 Share

Oct. 20, 2021

This app has been a huge positive for my business. It does the work in retaining customers and getting them back to your store flawlessly. And their customer service is the best i've dealt with. Don't waste time with another app, this is the only one worth using!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. -Alessandro

5 / 5 Share

Oct. 19, 2021

So far, so good! I spoke with Alessandro, and his onboarding support was great. The team is very good about custom pricing based on your needs. Compared to other email and sms marketing solutions, Consistent Cart feels like a great value, especially if you're really focused on automations and cart recovery.

Using app

About 1 hour

Total reviews

23

Average rating

4.4

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. -Alessandro

5 / 5 Share

Oct. 18, 2021

I found very useful support. Quick support and help. Thanks, team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 17, 2021

I used this app to help me with my online store and it is a great app to have to make sure your customers do not forget about you! The reason I gave 4 stars is because after the free trial it automatically put me on the Pro plan and I was not aware. This is still a great app! Just make sure you are on the right plan and when I needed help with changing my plan, the customer service was there and ready to help me. Very nice employees!

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience with us! We are glad by how much you like the app and we truly appreciate your feedback. If any issues or concerns arise please do not hesitate to let us know. :) -Waqas

1 / 5 Share

Oct. 15, 2021

I would give them 0 stars if I could. You created a perfect cart abandoned email and send it to your customers. But you DO NOT HAVE ANY DATA about your emails and conversion info. I even made my own excel form to ask their developers to send me the data I was supposed to have. DO NOT USE THEM. Terrible experience.

Using app

About 2 years

Total reviews

10

Average rating

3.0

Developer Reply

Hi! We're deeply sorry to hear about your experience, and I completely understand how you feel. Thank you for your appreciation of our abandoned email feature; however, as with all other apps and systems, it may not be perfect at times. We are aware that some details in the metrics are not available, but our development team is working on it and will include them in future updates. Update: We've sent you an email with the requested information as an attachment. Due to the sheer volume of data, we no longer include the first file we sent you to avoid duplicates and to provide you with the data as quickly as possible. We sincerely apologize for any inconvenience this has caused you.

1 / 5 Share

Oct. 13, 2021

Good customer support. Terrible billing and subscription set up! I was Charged a significant amount without prior knowledge to being subscribed. Be very careful when using this app and PROCEED WITH CAUTION!

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi! We're truly sorry to hear about your experience and I completely understand that you're upset. It may be helpful to know that we've refunded the charge that was made to your account and we've also sent you a follow-up email.

5 / 5 Share

Oct. 13, 2021

Great team. They do really help you out they go out of their way to fix your problems and the end of the day my issue was resolved immediately and I didn't have to wait that much

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review! We are glad that you liked our customer support team! If any issues or concerns arise please do not hesitate to let us know. We are available for you 24/7 :) -Waqas.

5 / 5 Share

Oct. 12, 2021

Seems to have useful features if you have the web traffic to support it. Customer support was very helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

This app makes retargeting super easy! The support team helps almost immediately. Great app! A must-have for dropshipping

Store

scubert

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. -Alessandro

5 / 5 Share

Oct. 7, 2021

Amazing CS! The CS is very helpful the whole time trying to fix the issue I have. Best CS I have ever had.

Store

COCOS

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your feedback! :) We are glad to see that you are satisfied with our services. Let us know if you need further assistance, we will be happy to help. -Anna

4 / 5 Share

Oct. 6, 2021

Great app and service. Generates a lot of our retargeting revenue. We had an issue with billing and their customer service team sorted it out very quickly.

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. -Alessandro

5 / 5 Share

Oct. 4, 2021

great app that can help you recover your abandon cart and generating leads, and great support team thank you

Using app

Over 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the awesome review and the recommendation! This truly means a lot to us! - Micah

5 / 5 Share

Oct. 4, 2021

good service with fast response rate. I would recommend to any who need fast assistance and good website data monitoring.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide feedback! We will continue to strive to provide excellent customer service. Please do not hesitate to contact us if any issues arise. - Muhammad