Analyzify (GA4 & Ads Tracking)
The Most Loved Shopify Google Tag Manager & Analytics App
Rating
4.6
feedback
284
chart
#486
All reviews
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Sept. 24, 2025
We signed up for Analyzify’s premium plan expecting a professional tracking setup. Our first support ticket was raised on 7 August 2025, followed by repeated follow-ups, yet not a single critical issue has been resolved. Their “premium” support dragged on for weeks until it expired on 16 September 2025 purely because of their delays and lack of competence. Even basic errors in Google Ads cart data tracking remain unresolved. The experience has been extremely frustrating and costly for us. In our view, Analyzify’s technical team is not capable of handling anything beyond a basic setup. We strongly advise other businesses to look for alternative solutions rather than waste money and time here.Today we are uninstalling their app and moving to another provider.
Sept. 11, 2025
I purchased this plugin the day before yesterday and immediately applied for the Professional Implementation service, which was listed at $295. It said someone would help with the installation within 1–2 business days, but after waiting for two days, nothing happened. In the end, I had to install it myself by following the so-called documentation. Honestly, if this service doesn’t actually exist, please don’t advertise it. I haven’t even started using the plugin yet, and I’m already very disappointed with this service. Up until now, no one has contacted us.
Erman here, co-founder of the Analyzify app. We’re sorry to hear about your experience. At Analyzify, we value every piece of feedback and always aim to help our customers have a smooth tracking and setup. From the moment you reached out, our team established communication and began assisting with your setup. While there may have been some email delivery issues along the way, we remained fully engaged and provided guidance throughout the process. We understand how the delays may have been frustrating, and we made consistent efforts to keep the setup progressing. During this period, the app was uninstalled, which caused interruptions and temporarily affected the expected workflow. To provide full clarity, we also shared a detailed update by email regarding the progress and current status. Additionally, we refunded your app’s subscription fee as a goodwill gesture to ensure fairness and maintain a positive relationship. We value open and transparent communication and fully respect your decision to move forward. If you’re open to revisiting the case, we would be glad to provide guidance or assistance to ensure everything is working correctly. Please don’t hesitate to reach out to us through our support channels. Best regards, Erman
Sept. 9, 2025
Do not buy, it destroys tracking in Shopify and GA4. Their customer service is as unhelpful as can be. I wish i never went near them ! Instead of fixing issues they made it 100 times worse !
Erman here, co-founder of the Analyzify app. We’re sorry to hear about your experience. At Analyzify, we value every piece of feedback and always aim to help our customers have a smooth tracking and setup. I’ve reviewed the full history and previous tickets to make sure I fully understand the situation. Throughout the process, we provided guidance and clear instructions to ensure tracking worked correctly. The app was later uninstalled without prior notice, which affected the setup’s stability. We then shared recommendations to resolve this, though these steps weren’t implemented. We value open and transparent communication and fully respect your decision to move forward. If you’re open to revisiting the case, we would be glad to provide guidance or assistance to ensure everything is working correctly. Please don’t hesitate to reach out to us through our support channels. Best regards, Erman
Sept. 3, 2025
We have a request for tracking changes in the final phase of development and, after more than a month, we still haven't heard back.
June 17, 2025
Awful experience. You pay $$$ and have to troubleshoot everything with little help, you just get redirected to a bunch of help articles. You have to pay even more $$ to actually have someone come and fix the issues.
April 13, 2025
Multiple implementation issues severely impacted our business As the owner of several Shopify brand stores, I need to share our concerning experience with Analyzify. Despite working with their support team over several months, we encountered persistent technical issues that significantly impacted our business: Conflicting GA4 Properties: The app configured multiple GA4 properties simultaneously, leading to quadruplicate tracking and corrupted analytics data. Screenshots from the Analyzify interface confirmed at least 4 separate properties active for one store. Inconsistent Implementation Methods: Events were configured through contradictory methods (App Embed vs Customer Events), causing the same events to be tracked through multiple mechanisms. Business Impact: This led to Google Ads disapprovals, unreliable conversion data, and significant revenue loss from non-functioning campaigns. Support Response: Despite extensive communication with support from October 2024 through April 2025, these issues were never properly resolved. In January 2025, we received confirmation that "validation process has been successfully completed" despite ongoing issues clearly visible in their interface. Partner Program: I notice they've recently launched a partner program, which seems to acknowledge the complexity of properly configuring their application. This timing is telling - if even Analyzify struggles to properly configure their own application (as our experience suggests), merchants should be wary. If you're considering this app, I strongly recommend ensuring you have technical expertise available to verify the implementation conducted by the Analyzify team and/or any of their partners. Better still, consider staying as close as you can to the native Shopify solution instead. The implementation issues we experienced resulted in significant financial impact due to lost advertising effectiveness and countless hours of troubleshooting - costs no business can afford.
July 1, 2024
Beware. Expensive setup then a very limited time after which they charge you again if any changes are needed. Again new charges are quite expensive. They did okay getting it set up initially, but after they wanted to charge me again, I deleted the app.
May 16, 2024
The most expensive and the least supportive tracking support app ever. Their support guy will leave you hanging and take your word / urgency lightly. This app is not worth if you have a huge store. One is better off punting $50-100 on fiverr guys to get the tracking right 8 times over!
March 25, 2024
not use, no support expensive, not work! if you need support you have to pay 179$ for 30 days solution not work we have more conversions than orders sent email no replay Nabu App work fine and the service and price it's better!
June 6, 2024
Avoid Analyzify at all costs for production stores - unresponsive and do not follow up on agreements. We started our cooperation on November last year, agreed to have the first version within a few weeks, certainly before Christmas. We paid licensing fees for six stores, despite all stores being on the identical codebase and running on one GTM setup with a mapping table. While they have some capable people, good luck getting any time with them. Customer support is non existent – unreachable and impossible to plan a call with. Basic requests go unanswered for weeks. We've tried to agree timelines for completion many times without any success. By April, after five long months, we got a first beta version running on production. Each delay was met with excuses, and we stayed friendly and cooperative for too long. The final straw: a critical production bug that fails to track our order name reference. Despite countless tickets and emails, we've received zero responses for over a month. This is unacceptable for an acute production issue. Analyzify is a disaster - be warned
Sept. 4, 2023
Sono davvero incredibili!!! La materia è molto ostica, ho speso molti anni e molti soldi con molte agenzie per ottenere un tracciamento molto superficiale e approssimativo. Grazie alla loro app ho una quantità di dati incredibilmente precisa e profonda. Nei prossimi mesi, grazie a questi dati, avremo la possibilità di prendere decisioni efficaci. Non abbiate dubbi sul valore di questa app, scoprirete i vantaggi solo dopo aver visto l'impegno la dedizione e la cordialità della loro assistenza. Adottatela in fretta perché il valore è talmente alto che vale molto più del prezzo richiesto. Grazie a tutto lo staff, in particolare a Semra Tatlıpınar che ha seguito il mio lavoro mantenendomi costantemente aggiornato fino al test finale. Si è occupata anche di consigliarmi alcune ottime pratiche sui miei account. 04.09.2023 Aggiorno la mia recensione. Dopo loro interventi del 10 giugno 2023 su Google Analytics 4 e Google Ads con accesso amministratore abbiamo avuto conseguenze molto serie sulle definizioni del pubblico nelle nostre campagne attive e performanti da quasi 10 anni. In due giorni abbiamo avuto un crollo del traffico del 90% e nel giro di 10 giorni una crollo del fatturato del 95% La cosa più incredibile che non hanno ammesso alcun errore, però si sono prodigati per cercare di risolvere una situazione accampando improbabili scuse. Ad oggi dopo due mesi, attente analisi ,controlli accurati con il supporto di diversi professionisti possiamo affermare con certezza che a causa dei loro interventi nostro business è in grave pericolo.