All reviews

Rating Breakdown

  • 5
    95% (603 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 97% (593)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 20, 2025

Great app, when I first installed it I had an issue with the cart, the chat support replied (Lydia) to my message in less than 1 minute and was able to resolve it really quick! This is one of the fastest support I've experience, I recommend this app!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

This app does exactly what I needed it to do which was have tiered product discounts. Any problems and the help desk was incredible. Helped me with anything I needed, very quick and knowledgeable! Thank you very much :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

very good app support, very fast and no AI, I can only recommend it

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

The customer service for this app is outstanding! I'm new to this app and experience of offering bundles/volume discounts and needed some guidance and had several questions. Dana was super helpful, guiding me and answering my questions. I would highly recommend this app. It's a great asset for any website and the customer service offered is exceptional.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

We had a very good onboarding with the App, thanks to Susan from the support team. Everything seams to run smoothly, we will continue to test the app in live mode

Using app

41 minutes

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Great app and great support :)

Using app

4 days

Total reviews

9

Average rating

4.9

5 / 5 Share

Oct. 19, 2025

Susan helped me get my volume discount set up within minutes, branded to my store's colors. Plus gave practical recommendations on how to use the product. Thank you!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

Got AOV Bundles Volume Discounts initially to setup volume discounting but it does so much more! I reached out to support and Susan got me all setup for what I needed. She went above and beyond. You can tell she knows her stuff as well as read my mind on things I needed help with and fully understood my needs. Hands down the more intuitive, fully featured and supported apps on Shopify.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Wow, your review made our day! We’re so glad AOV.ai Bundle is helping your store. We’ll keep working hard to make it even better! 💪

5 / 5 Share

Oct. 19, 2025

Very impressed with this app and the customer support! The app is easy to use and is the solution we were looking for to build your own bundles and upsell effectively. On top of that, the customer support have been extremely helpful and so quick to respond to any queries we've had, including customizing the look and feel of the app to match our brand.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

I would like to thank Tiffany for patiently and carefully completing all the tasks I requested. Great job!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 17, 2025

The agent Dana was unthinkably unusefull, unresponsive and unable to help with my problems. If you get her its just better to delete the app

Store

Autenso

Using app

19 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi, This is Lydia - Customer Success Lead at the AOV.ai Bundle app. First of all, please accept our sincere apologies for any inconvenience our Customer Support agent may have caused during your experience. As we offer 24/7 live chat support, there are certain shifts where only one agent is available. We sincerely apologize for the delay in response caused by connectivity issues and truly hope for your understanding. As the team lead, I would love to offer you personalized 1-on-1 assistance to address all your needs should you consider reinstalling the app. Once again, we are genuinely sorry for any inconvenience this may have caused. I look forward to hearing from you and hope to have the opportunity to support you better. Best regards, Lydia

5 / 5 Share

Oct. 17, 2025

excelent service by susan

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

I had an excellent experience! The support team was absolutely amazing — quick to respond, professional, and incredibly helpful throughout the entire process. Every question I had was answered clearly, and they went above and beyond to make sure everything was taken care of. What really stood out to me was the speed and efficiency. I didn’t have to wait long for any updates or resolutions, and everything was handled smoothly from start to finish. It’s rare to find this level of responsiveness and customer care these days. Overall, I’m extremely satisfied and would highly recommend their service to anyone looking for reliable, fast, and friendly support!

Store

Levaxco

Using app

About 17 hours

Total reviews

6

Average rating

4.3

Developer Reply

Thank you from the bottom of our hearts for your kind review. 💖 It’s feedback like yours that inspires our team to keep improving AOV.ai Bundle for merchants like you.

5 / 5 Share

Oct. 17, 2025

I just wanted to say thank you for the amazing instant support—it's been incredibly helpful every time I've reached out. Quick responses and clear guidance make a huge difference, and I truly appreciate the effort your team puts in. The app itself is fantastic—easy to use, reliable, and packed with features I enjoy. Keep up the great work!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Quedé encantando con esta aplicación, es muy sencilla de usar, ofrece varias funciones como el de crear ofertas por volumen, para armar combos en la página del producto, configurar el widget en el color y fuentes y más.. y no solo se queda allí, una vez que el visitante llega al carrito y pasarela de pago, se puede seguir ofreciendo más artículos para aumentar ventas potenciales. La atención de Annie fue excelente, atención rápida y muy atenta a que las solicitudes se cubran, todo desde el chat. Para ser gratis esta app, esta genial. Lo recomiendo ampliamente

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Couldn't ask for more. As soon as I installed I had a little trouble with navigating the settings and fitting the widgets in my product page but Annie from customer support took me through the process and it works really well. Highly recommended!

Store

Primea

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

The setup was incredibly easy, and the intuitive interface made it simple to create compelling bundles that my customers can't resist. My revenue should now significant be boosted. The customer support is top-notch.

Store

Zekira

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

とても迅速で丁寧な対応をしてくれました。 ありがとうございました。

Store

MUjYU

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

very helpful

Store

VALERO

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Great - I was helped by Dana and she was amazing - helped me get everything sorted so quickly and very friendly! Best customer service / support I've ever received! Thanks Dana! :) Jack

Using app

8 days

Total reviews

1

Average rating

5.0