All reviews

Rating Breakdown

  • 5
    95% (1,202 ratings)
  • 4
    1% (17 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 95% (1,161)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2026

I randomly clicked a button to see how to match my theme colors and Tiffany came online. Not only did she quickly help me with the look of the app, she made very helpful suggestions and walked me through all of my questions! Tiffany was super helpful, kind and patient! Great app, but even better support.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

I’ve had a great experience with the AOV.ai so far. The setup process was smooth, and the support has been excellent. Cindy was especially helpful in getting everything set up, answering my questions, and assisting with a few customization tweaks I needed. She was very friendly and responded quickly every time, which made the whole process much easier. Really appreciate the great support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

amazing app and the customer service is #1

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

What an amazing support service and product. Dana was quick and helpful with all solutions and knowledge material on hand.

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Just installed this app on my Shopify store and I'm blown away — not just by how flawlessly it works, but by the support. This is truly outstanding. Colors, fonts, all details were configured for us by Dana from AOV.ai in no time. The whole thing was set up in minutes, along with excellent suggestions. I have rarely experienced such competent and friendly support — and that practically in the middle of the night in Europe :) Thank you, Dana!

Store

Alpteq

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

So far so good - still playing around with the settings. Reached out to have the trademark removed and Cindy made this so easy. She also helped me set up the font adjustment so the widget appeared more seamless within my theme, and enabled manual coupon code redemption for me!

Using app

25 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

March 3, 2026

The customer support is incredible. They were very polite with me, responded very quickly, and resolved the issues I was having. I highly recommend this application.

Store

GANO

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2026

Very useful app. I didn't know what steps to follow at first, but in a very short time I managed to figure out how to configure the settings. A very intuitive app. I needed some custom settings and didn't know if they were possible, but with a single click I got in touch with Jasmine. All the settings were done in a few minutes, and now I can use the app according to my needs. Jasmine also guided me through the settings I needed, in addition to the ones she did. I'm looking forward to new updates with new features for the app. Perfect integrated in Impact Theme.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

excellent support in just 3 minutes all was fixed as i want

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

I had an excellent experience working with Susan. She guided me through every issue step by step with patience and clarity, making sure I fully understood everything along the way. She never rushed the process and ensured that each concern was completely resolved before ending the conversation. What stood out most was how she consistently reassured me that she was available if I needed anything further — and when I did reach out again, she responded immediately. I truly appreciate her dedication, professionalism, and outstanding support.

Store

ORGANDY

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

I was having a hard time setting up my tiered discounts for my store, but Susan helped me get everything running perfectly. She was fast, professional, and understood exactly what I needed for my brand. If you’re looking for top-tier support, ask for Susan. Five stars!

Store

NOOZE

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2026

No tengo más que buenas palabras para describir esta aplicación. Tuve ciertos problemas para instalarla y Macy me ayudó bastante. Al día siguiente Kyle me eliminó un error de código para que se me visualizaran las ofertas. Por último, Susan me corrigió en un minuto el tipo de letra, ya que yo la prefería en otro estilo. Muchísimas gracias chicos! sois los mejores y la mejor app de Shopify!

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2026

tiffany

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Susan and Jasmine have helped tremendously, im truly grateful. The set up was very easy, support is extremely promt. Im hoping i get more sales using this app, we shall see. I highly recommend though.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2026

Fantastic app and amazing customer support! Sienna was lovely, replied to me instantly on live chat and updated their app to remove branding and make fonts match my theme within seconds. Their support go above and beyond and the app is great too, works just how you'd expect and is very easy to use too.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2026

Amazing app and outstanding customer support! The CS team is incredibly responsive, helpful, and fast — they solved my questions quickly and made the whole setup process smooth and stress-free.

Store

Tawwy

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

The Customer Service is kind, they reply in seconds and they are useful. Can´t believe this app is free!

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2026

La aplicación funciona fantástica para crear packs de productos. Es realmente impresionante que esta app sea gratuita y además tenga tan buen soporte técnico. He podido personalizar los estilos de los widgets hablando con el soporte por el chat. ¡Un 10!

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Exceptional chat support agent Jasmine and the tech guy Maison. You guys are amazing at what you do, keep it up. Would love to explore more of AOV.AI and highly recommend others to use it.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Great customer service :)

Using app

About 1 hour

Total reviews

10

Average rating

4.2