All reviews

Rating Breakdown

  • 5
    86% (448 ratings)
  • 4
    3% (16 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (10 ratings)
  • 1
    7% (39 ratings)
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5 / 5 Share

Oct. 27, 2023

Prints are perfect every time, only downside is the turnaround time. By far the best option!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a review!

5 / 5 Share

Oct. 20, 2023

Apliiq is great for the plethora of different options they have to customize your apparel. No other drop shipping company comes close. If I could offer one suggestion for improvement it'd be some UI cleanup and to add a mockup system directly into the wesbite.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a review & noted on the mock up improvements! -Your Apliiq team!

5 / 5 Share

Oct. 19, 2023

I looked everywhere for a POD partner who offered high quality apparel and am so glad I found Apliiq! They have a great variety of high quality streetwear and hats for my store. They have a thorough design process, quick turnaround times, and great customer service! Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Your Apliiq team is so glad we've found each other! Talk more soon, Apliiq

2 / 5 Share

Oct. 13, 2023

I had great expectations for this energetic, young company, but I'm pulling the plug, and here's why: 1. Lagging Fulfillment and Turnaround Times: The fulfillment and turnaround times were nothing short of disappointing. Countless frustrated customers bombarded me with questions about the whereabouts of their orders. Despite Apliiq's claim of a two-week average turnaround from door to door (still too long), it often stretched to three weeks. At this rate, you risk losing your valued customers, mind you, this is during the less hectic months. I shudder to think what chaos the fourth quarter and holiday season timelines would bring, with a potential wave of irate customers left waiting for their t-shirts. 2. Customer Service Requires Urgent Enhancement: While customer service is somewhat acceptable, it desperately needs improvement. Live chat is agonizingly slow, and email responses are no better. Waiting for a 48-hour turnaround is common, and sometimes I had to send two or three follow-up emails to address a single issue. 3. Mistakes and Blunders: Yes, we all make mistakes, but Apliiq's frequency of errors and the timing of these mistakes is simply unacceptable. Several of my customers received soiled shirts, one received an unraveling shirt and a few received the wrong shirt. The process itself is part of the problem - Apliiq orders the shirts from vendors/wholesalers only after your customers have placed their orders. So, if one of those shirts is defective (which can be often) I'm sure they just print and ship that dirty shirt. An unwieldy business model at best. What are the alternatives? Apliiq suggests pre-purchasing printed shirts from them, so they can ship out quickly. But at that point, why even involve them? The ENTIRE allure of on-demand printing is to avoid such complications!  Alternative #2, Apliiq suggests allowing them to print on ANY shirt they have available and if anyone knows anything about t-shirts, they know that they vary wildly in quality and many of them stink! Declining Quality: I periodically ordered sample shirts from Apliiq to check my designs and received shirts with designs printed crooked and poorly printed. My theory is that they're onboarding way too many new shops and can't cope with the volume. And who pays the price? You, as your hard-earned customers walk away. I had high hopes for Apliiq, but ultimately, they fell short. The team is undoubtedly kind-hearted, but they urgently need to overhaul their processes and logistics. Rapid expansion at the cost of small businesses like ours leads to dissatisfied customers and disappointment. If you're considering Apliiq for your t-shirt shop, think twice.

Using app

8 months

Total reviews

1

Average rating

2.0

Developer Reply

Ah Amy, thank you for your review. I am happy to fill in more details to provide some context. Most other merchants have no interest in printing their own stuff, so your comparison (to you printing your own shirts) falls a bit short for this type of service. Now for the details: 1) All fulfillment times are posted publicly on the website and they have improved every year of existence for the Apliiq print on demand app. 6 days average across millions of orders. Shipping time with bi-coastal shipments is 2.3 days average. There are always some orders that take longer than the average and some orders that are slower than the average, but that's where things stand. 2) I think any other merchant needs to simply read Apliiq's other reviews to know Apliiq's customer service is second to none. You can talk to a real person, who knows our business intimately, that can and is willing to help you, and genuinely wants your store to be successful. If you send an email on Friday afternoon, yes, it may not receive a reply to Monday am. 95%+ of tickets receive a response within 24 business hours. 3) This is print on demand, mistakes happen, but there were 4 mistakes (which we reprinted at no cost to you) for over 335 orders. That's about 1%, while it's a little over our less than 1% error rate, some of these reprints were for your customers that previously purchased transfers from your store, then were delivered a dtg product for subsequent purchases, because that's how your designs were setup. Also, Apliiq does hold stock for high volume products at each facility, but less popular products are ordered as needed. There are basic rules you can set if a base garment you are using is not available in stock and using a replacement garment is better than cancelling an order in most cases, but again the choice is completely yours to make! Wishing you the best of luck with your store, The Apliiq Team

5 / 5 Share

Oct. 13, 2023

After months of research to find the best PoD suppliers and vendors, we started our first drop-shipping business with Apliiq. They have not disappointed us the slightest bit!! Apliiq excels head and shoulders above anyone else by (a) providing a catalogue of exceptional materials, fabrics and garments, (b) customization of branding designs on the apparel, and (c) their relentless pursuit of extending outstanding customer services!! I most definitely recommend Apliiq to any new clothing brand company. Why? Because through them, you will get the best operational (PoD) services across the industry, hands down!

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review! Since Apliiq is solely focused on apparel, it's taken seriously by offering the largest catalog of apparel & the best services to brand apparel! Talk more soon! Your Apliiq Team

5 / 5 Share

Oct. 11, 2023

Apliiq has been a pleasure to work with. Once you get the hang of pricing, and storefront configuration, it's a breeze. Huge selection of products, excellent quality, and terrific on the spot service with REAL people on the other side of the app chat.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving your review. ❤ We are so glad you had a chance to work with our team to get everything setup for your brand. We love being able to provide the human touch 👈, it's just so much easier to grow your store, when you can actually talk to the people making your products! Best, -The Apliiq team

5 / 5 Share

Oct. 4, 2023

I have used a few different POD apps and Apliiq is easily the best. They are very responsive and have quick turn around times. They are willing to go above and beyond to make sure you get what you need.

Store

Lid Rig

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving your review. We really love to work directly with partners to ensure they are getting the high quality products they need. All of Apliiq's team members are based right here in the USA.

5 / 5 Share

Sept. 25, 2023

Just getting into the apparel space and having trouble finding a good manufacturer, which can take months with trail and error. Apliiq definitely has some of best garments to use and best quality customer service. Always can set up meetings with any representative to help understand and make the process very easy. Quick turn around times too! They are a gem

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. Apliiq's apparel experts are always standing by to help with a design, troubleshoot an issue, to share a laugh, or to offer a shoulder to cry on.

5 / 5 Share

Sept. 4, 2023

I have been extremely pleased thus far with the seamless functionality of the app. Customer service is exemplary and they are prompt to address then resolve any issues or simply just answer questions. It’s been a pleasure to work with Apliiq thus far.

Store

Doplei

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Aug. 30, 2023

Customer service when I needed it most. I'm pleased with the immediate support and service by the Apliiq team when I had a design question, set up support and order questions. My clients like their new gear.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving a review. Keep the amazing artwork coming!

5 / 5 Share

Aug. 28, 2023

I was having issues with my artwork uploading too small onto their products, and I could not figure out why. I set my Illustrator file at the max size at 300 DPI. I sent them my file and they were able to figure out where I was going wrong during exporting and they sent me step by step instructions on what to do. They resolved my issue! Excellent response time and great customer service! I have not printed with them YET, but just from their catalog alone, they have OUTSTANDING selections and the services that they offer are amazing!! I did my research on all of the POD companies out there, and this one is BY FAR the best one I have found as far as everything they do and what they offer. Can't wait to start printing with them!

Store

EHVA

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

The Apliiq team is always happy to help a Shopify merchant in need!

5 / 5 Share

Aug. 22, 2023

Customer service us bar none, the bulk pricing is attractive, Peter is very personable and cares about your brand. He is very helpful. They care about your feedback adding value wherever they can! Highly recommend. -2 year user finally leaving a review. I've already recommended them to a few people :)

Store

Just Be

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Aug. 10, 2023

Love these guys! They always help whenever there may be an issue, the quality of their products are TOP NOTCH! highly recommend

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We treat all of our brand partners as partners! Every member of the Apliiq team knows that we can only be successful through helping to make our brand partners successful. Talk more soon, The Apliiq team

4 / 5 Share

July 29, 2023

Great products, comfy threads, helpful support team. They can pretty much do anything you need, you just need to reach out and connect directly with them and they'll be responsive. Good place for POD with nice products, but make sure you stay in touch in case they have alterations or adjustments to your orders.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for leaving a review!

5 / 5 Share

July 27, 2023

As a small business owner, customer service is a keen detail and a vital aspect of our growth and production. Apliiq has been amazing with their response time. Whether it’s been emails or personal calls, the interactions I’ve had with the Apliiq team have been pleasant but more importantly they have been resolution based. The platform allows for adequate designs and it relatively easy to use. They’ve been a very useful resource in growing our business.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are always happy to connect with and help our selling partners!

5 / 5 Share

July 23, 2023

Always ready to listen to the client! Good services and okay price. I really enjoy working with them.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey Ed, Thanks for leaving a review, we appreciate working with you! Best, The Apliiq team

5 / 5 Share

July 20, 2023

I highly recommend that you go with apliiq for your Print On Demand apparel solution! I have nothing but nice things to say; everyone at apliiq is super helpful and kind. You can source all sorts of apparel, good brands like BELLA+CANVAS, Econscious and others, and apliiq's work is top-notch. When you need help, they are there for you. They bring the human element back to an increasingly digital world. Their services are DTG, screen printing, embroidery, patches, appliqué (aka "cut and sew"), private labels, neck prints (labels), and woven labels. Special thanks to Ian and Kim for all of your help! Looking forward to working with apliiq for years to come!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review!!!

5 / 5 Share

July 13, 2023

We have been using Apliiq for just about a year and we have really enjoyed their services. They make the dropshipping process seamless and the customer service team is always very helpful with any need or question we may have! We definitely recommend Apliiq!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

July 11, 2023

I absolutely love the customization but the best part of this POD option is the customer service!!! I personally have been working with Kim and her recommendations for material and troubleshooting. Since working with her and Apliiq, i solely use their services for my store! Unlimited options as far as customization, branding, warehousing, etc..

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review. Love that you got to connect with Kim. She's the best! -The Apliiq Team

5 / 5 Share

July 6, 2023

I’m new to POD. I think if I had known all nuances of starting a POD shop, I would have taken this impulse decision of mine and thrown it out the window. This is also why I give them high marks and chose Apliiq after sampling another popular POD supplier. Their site is filled with a ton of information. I would recommend spending time watching their videos and reading their guided information. Their video on print options and color saturation is invaluable. Of course, I found that after I ordered my first samples. That’s okay. It seems there is a lot of trial and error on my end. Highlights: *private label options. There are choices to pick what’s right for you. *videos, and helpful information that is searchable. *dedicated customer service team of real people who want to help. And they respond quickly. Pete even, very generously, did a quick video chat with me to troubleshoot. That is going Above and Beyond! *the Customer team takes the inquiries seriously. They want you to be successful. *an art department. Reviews and awaits your approval on each design. *Pack ins —-okay not there, yet -but I would LOVE to use this to elevate the brand They just make everything feel very personalized. If anyone wants to give less stars because of price, then see the list above. Apliiq is where it’s at. They are passionate and it shows.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you so much for the incredible review. Glad you found the additional information helpful and Apliiq's down to earth team as engaging and helpful as they aim to be! Pack-ins are great, but we recommend building a consistent order stream before investing in customer experience thru packaging! Hopefully you will be there soon! -Your Apliiq Team