Apliiq ‑ Print On Demand
Create screen print quality clothing on demand with no minimum
Rating
4.8
feedback
522
chart
#1,078
All reviews
Rating Breakdown
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June 22, 2023
This rating would be higher if it weren't for 2 things, the pricing and shipping speed. Couple things I really like with this company but what ticks me of the most is customers not getting their items on time. Granted I know more than 1 people getting items made but man why give an estimated date for garments to be shouted out and delivered but in turn never honor the posted arrival time to customer. Which in turn makes shopify stores look bad when it comes to delivery time, time is money at the end of the day. There is no way 2 separate orders of the same garment should take longer than each other when the other takes less time to be shipped and delivered. Without any form of update on what the possible hold up could be as well. I should have to reach out on multiple occasions asking what the hold up is, I should already have received an email letting me know what the guild up is so I can inform my customers on what's going on. They will take my business for a joke of items aren't honored by the delivery date and eventually losing that customer. So that being said stop dragging yall feet when printing customers items, keep us informed with emails etc...
June 19, 2023
AMAZING customer service and high quality items! Highly recommend you give Apliiq a try -- you won't be disappointed!
Thank you so much for leaving a review! Glad you got the opportunity to connect with our print on demand experts. Talk more soon, -The Apliiq Team
June 14, 2023
Apliiq is by far one of, if not, the best app for dropshipping clothing. If you're considering starting or making a clothing brand, making clothes for friends and family, making items for fun... Apliiq is the place to go. FOR SURE. Their customer service is unmatched and the quality of their output is insane. I'd give them 10 stars if I could.
Thank you so much for leaving a review!!! You can use Apliiq to produce top quality clothing that your customers, friends, and family will love. Apliiq's customer service reps are located in the United States and are experts in producing apparel. They can help you with so many things, all you need to do is ask! Talk more soon! -Apliiq team
June 7, 2023
Amazing company and app. I couldn't recommend them more. Their customer service is unlike any I've ever experienced. They really listen to your concerns and help you out the best way they can every single time. You can tell the team there really cares about their customers! They have soo many apparel options to choose from and are always happy to submit any requests for colors and such. My experience with them has been top-notch. I wouldn't even think twice about working with them if you're wanting to start a clothing brand!
Thank you so much for leaving a review! The customer service team are all apparel experts and they are happy to make recommendations, improve the product catalog, review artwork files, and genuinely help you create the products you want for your brand. We look forward to connecting with you soon! -The Apliiq Team
May 25, 2023
Love apliiq incredible customer service and the quality + variety is next level! It seems like a no brainer once you understand how easy it is to implement
Thank you so much for leaving a review. As you noted, this Shopify app is completely turn key! Just install the app, setup your designs and you are ready to start selling. No need to guess inventory or risk your money on products that won't sell. Since Apliiq only focuses on apparel, we tend to offer the most products and the best customizations for them. Best, -The Apliiq Team
May 23, 2023
You can’t find a better site for developing your creative ideas. Top notch branding apparel App. Do you need to establish a trademark for your brand? No easier way than with Apliiq. They sew your labels in your apparel! There is some learning but they have great live chat to get your questions answered. Honestly I chat with them all the time and every time they are pleasant and helpful. If you are serious about your brand and willing to put in a little bit of learning this App can make selling clothes a lot of fun.
Thank you so much for leaving a review! By far and away true apparel experts recognize the value in branding clothing with real labels. We are so glad we had the opportunity to connect on live chat. Don't hesitate to book a quick call if you ever need to get in touch more directly. Talk more soon, -Your Apliiq Team
May 16, 2023
The customer service (especially the chat feature) is always on point & super quick to answer questions with well thought out solutions. Elena & Kim are our personal favorites :)
Thank you so much for leaving a review! The Apliiq team absolutely loves to connect with partners via live chat. We find its the best way to get quick immediate help! However, we also love to do scheduled meetings with partners where we can address more strategic needs, like helping you plan a collection, get more details about a product or a service we offer, etc. So don't hesitate to also book a call (https://www.apliiq.com/site/book-a-call) with the Apliiq team. Apparel experts are standing by! Best, The Apliiq Team
May 1, 2023
Always have a great experience with customer service! On top of that they haven't missed with any of my designs yet!
Thank you so much for leaving a review. The Apliiq team is truly passionate about helping brand owners create premium apparel for their stores, so we are happy to see that comes across in how we work with our brand partners! Glad to hear the quality has been on point! Best, -Your Apliiq Squad
April 22, 2023
At first glance, i was hopeful: good branding options, and decent selections for hoodies and tees. The first issue i saw, was that some of the models for their products don't seem accurate. Secondly, when you push the product to your shopify store, the image quality greatly decreases to a blur. That would sure turn away customers. But due to their branding options, i thought i could put in the extra work and just use mockups. Though the mockups may not have the right look as the model hoodie chosen. But none of those things stopped me, i was hoping there would be a better option to printful and others. But someone made an order on April 4. Apliiq contacted me twice to confirm print placement and logo and i confirmed immediately to make sure no delay occurred. Now it's April 10th and the product isn't even pushed to the floor to be printed. Then It's April 14 and i had to contact them. They apologized and said they would accelerate it. Now it's April 18, and nothing. Crickets. By around April 19 it finally gets printed and shipped off. Luckily, i knew the person who ordered the shirt. they liked the print but even they advised me to not use Apliiq, because the wait was too much. Not to mention, while waiting on apliiq, i ordered 3 samples from Printful and they were printed and delivered a week before Apliiq. Printful isn't perfect either because they don't offer branding on some important products. so it's like choosing between two not great options, but customer satisfaction wins for now. Now, how am i going to run a business that takes 15 days to put a print on a shirt. I might as well drop ship from Antartica at this point. You know when you really want a company to do well and be the answer but they find a way to screw things up. I had no choice but to delete all Apliiq products and undo all the work i did, because customer satisfaction is the most important thing to me. I could care less about branding options when you are going to take 3/4 of a month just to print a product.
Thank you for leaving a review! Just to be clear, your customer had the product in hand within 2 weeks, not 3/4 of a month, as it was delivered on 4/19. I see that there was an internal production error, which caused the delay with this order in particular. Additionally, we just want to provide information as to what partners can expect with production times, as a single order isn't representative of the true picture. Average production times for the entire month of April 2023 across all partners was 6.3 days for our Los Angeles factory and 6.7 days for our Philadelphia factory. Average shipping transit times are 2.1 days and 2.2 days respectively for each factory. With that being said, we acknowledge we aren't perfect and Apliiq is always investing in ways to reduce our production times and fulfill orders as rapidly as possible. Best, -The Apliiq Team
April 21, 2023
I have been using Apliiq now for well over a year and during that time growing a small business and building an Apparel brand has come with a ton of challenges. Apliiq has been there every step of the way to offer help and guidance to build a better brand. I've learned so much about the industry just working with them for my fulfillment and I am excited to see what the future looks like as they continue to grow and evolve as well. definitely a great experience!
Thank you for leaving a review! The Apliiq team is always happy to share our expert knowledge of how to design and produce top-notch premium apparel products. When you interact with Apliiq's customer service team, you will quickly understand what we mean. Apliiq also has some great new product features that will be dropping oh so soon! Best, -The Apliiq team
April 19, 2023
Great service, customer support always fixes any issues. Fast turn arounds for orders. Love all the customization for pack-in's and custom branding.
Thank you for leaving a review!
April 7, 2023
Where do i begin, as a shopify store owner I am extremely happy with the Print on Demand partnership I have with Apliiq. They resolved all my worries and still offer day to day live support!!! I have spoken with the CEO and many from the customer support team and have never been rushed. The Apliiq team wants you to win!!!
Thank you so much for your review! It's best to think of the Apliiq team as an extension of your team. Apliiq is your on demand apparel merchandising experts and are always happy to lend a recommendation or thoughtful touch to make your brand special. The Apliiq team looks forward to supporting your store!
April 6, 2023
I appreciate the exceptional customer service provided by Apliiq, as they promptly address any concerns or issues that arise. Moreover, their collaboration with my brand has resulted in high-quality products that exceed my expectations. I look forward in continuing working with Apliiq and growing my brand! 5 stars!
Thank you for leaving a review. Most brand choose to work with Apliiq because they want high quality branded products and a friendly team to support ongoing business as needed. Thank you for summing it up so succinctly. ♥
April 6, 2023
We are extremely impressed with Apliiq's focus on both customer support and product quality. They truly went above and beyond to make sure that we are satisfied with order fulfillment, and I couldn't be happier with the product they deliver. I would highly recommend Apliiq to anyone looking for a top-notch ondemand apparel printing service that truly values its customers. Five stars all the way!
Thanks for your review! The Apliiq team looks forward to supporting your store. By focusing all of our attention on creating the best clothing products, it allows Apliiq to produce top quality products and provide top notch support for our brand partners.
April 6, 2023
Too long, won't read version of review: Amazing customer service, great products (quality superior to other POD services), shipping/production is so far questionable, and a very bad product editor. Their quality beats the other POD clothing options, period. The clothing Apliiq sends is simply better than others. The selection is robust and, in general, in great condition. Embroidery is clean and professional, and the prints look great. That being said, there's a couple caveats that let my rating fall to 4-Stars: - The clothing can take a bit longer than advertised to ship. I haven't opened shop yet, but the 2 sample orders I've purchased with a total of about 15 items were both delayed without an attempt to contact me. Both times the sample orders hadn't even entered production after a couple of weeks. I realize this isn't inherently indicative of the regular customer experience, and that they have more than my order to worry about, but I can't ignore it. - The MUCH bigger problem is the product editor. It is remarkably far behind the other 4 POD services I've product tested with. You can't type what dimensions you want your art to be, you can't zoom the product being designed for a more precise placement, and possibly the worst part is that (due in part to the lack of sizing function beyond drag/drop) if you drag-size your artwork to the min/max the space will allow, it will subsequently change the resizing values. It's like this: * I'm setting some art I want to be 10.5 inches. If I drag all the way to either small or large, the next time I try to set it to 10.5in, the max will be 10.4, or 10.3, or some number like that. The problem is also progressive; It gets worst the more times you hit the limits. The last item I was working on lost .3in of available size, so now the variants of the product each have slightly different size artwork on the same product. It would be such a simple solution to be able to input your desired size (which is the industry norm) and the drag-sizing just feels archaic and inefficient. (You can specify what you want the true size to be with the artists, but this just seems like it's adding a step for fun). Sorry for the paragraphs, but hopefully I communicated my stance well enough.
Thank you for leaving this review, don't worry the Apliiq team reads the entire review. 🤣 Fair point on the product customizer, but frankly, no mockup will capture the products Apliiq creates for our brand partners. It's why most fashion brands that take eCommerce seriously use real product photos. We definitely recommend using the samples to take a few real photos. The customizer gives you the ability to leave a note, so it should be simple to state the exact size you want your artwork printed or embroidered, don't worry about the estimates. Order turn times are 3 days in LA & 4 days in PHL, as of writing. The sample orders you placed are not representative of an eCommerce order your customer will place for a few reasons: * the first time Apliiq makes a product a real human will review your artwork to ensure it will get a good result. it adds time, but improves quality for first time purchases. there is no delay on subsequent orders, once artwork is approved. * the more number of custom items within an order the longer it will take to make an order. Most ecommerce orders from your customers will be 1.2 items on average. Orders of this size, on average will ship faster than orders with 6-7 products, especially if all the products are new. We will look into mock up and photography possibilities, to see what improvements can be made. 🎖 Best, -the Apliiq team
April 3, 2023
Been using Apliiq since I started my dropshipping clothing line. Set up is super easy, support team answers questions quickly and efficiently, and shipments are super quick. Definitely recommend to anyone starting out!
Thank you so much for your review! Shipping orders quickly is one of Apliiq's key fulfillment objectives. Did you know that Apliiq improved (reduced) it's order turn around times by over 10% in 2022. In 2023, Apliiq is working on more projects to continue to improve order ship times. The Apliiq team is looking forward to supporting your store!
April 3, 2023
Apliiq has been a great partner for our store. Their customer service team is top notch, quick, responsive, and professional. The products we’ve ordered are top quality, and the designs came out perfect to our specifications. Designing and importing to Shopify couldn’t be easier. The process is well thought out, and straight forward. We are very happy to have found Apliiq!
Thank you for your review. Apliiq's strategies to success: make great products for our brand partners and provide phenomenal support. It warms our teams hearts that these are valuable to you. Let's create some amazing products together!
March 31, 2023
I'm so grateful that a platform like Apliiq exists. They give women-owned business owners like myself the opportunity to work successfully from home. The level of personal customer support is unparalleled. The Apliiq staff truly cares about the success of my business, and provide solution-based assistance when asked. I have placed my trust in this company with no regrets.
Thank you so much! Did you know... Apliiq was co-founded and is co-owned by a woman too! Maybe great minds do think alike! 🧠 The Apliiq platform exists to empower creative entrepreneurs, we are so glad we found each other. Talk more soon!
March 30, 2023
Awesome experience, Excellent customer service too! I talked to Kim via chat support and she was very helpful and kind! A++ would buy from them again any day, anytime!
Thank you for your review. Apliiq looks forward to supporting your store!
March 30, 2023
Apliiq is awesome! Recntly messed up an order on my side, added of the same hoodies on my store one with the right patches and one blank. Did an order and obviously selected the wrong one! Kim was great helped me track down the issue and sent me the right one asap!! Awesome customer service!! Great team and quality! Would highly recommend :) Jerome
Thank you for leaving a review Jerome. We are so glad you got to connect with Kim and we got everything sorted out together. You keep making those sales, we will hold down manufacturing and fulfilling orders for your store. We got this & talk soon!