Apliiq ‑ Print On Demand
Create screen print quality clothing on demand with no minimum
Rating
4.9
feedback
252
chart
#1,751
All reviews
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Nov. 30, 2023
I was looking for an online clothing store for a few years now and played around with a bunch of platforms. Apliiq's UI and seamless integration into Shopify helped tremendously. But what stood out the most is their customer success team. They will take calls for you at any time and walk you through each step. This really helped me to start selling and creating. Highly recommend
Thank you so much for your review! Our customer success team loves to work with our partners to plan and strategize business together. Best, Your Apliiq Team
Nov. 30, 2023
Apliiq and their entire team have been instrumental in helping my business succeed in 2023. Their product offerings are amazing, their customer service is the best I've ever dealt with, and they are fantastic at communication if you ever need clarification or if their is an issue. I would recommend Apliiq to anyone who wants to print their own merch for their store. A+ all around.
Thank you so much for the glowing review! ♥ Apliiq is proud to support your store and look forward to more business together in the coming year! Best, Your Apliiq Team
Jan. 29, 2024
I absolutely love working with Aplliq! From day one, Peter has been incredibly helpful and attentive, assisting us with every aspect of our collaboration. Their dedication to providing excellent service is unparalleled. We have formed a strong partnership and we are excited about the future, as we plan to continue working with Aplliq for many years to come. Highly recommended! I have two companies and use Apliiq with both! I have updated my review because their customer service continues to be the best! - PORNYHATS.COM
Thank you so much for your review. The Apliiq team is super experienced in helping store owners design & sell amazing branded quality apparel and we are happy we were able to connect. Best, The Apliiq Team has got your back!
Nov. 20, 2023
I recently ventured into the Print on Demand (POD) world with Apliiq, and it has proven to be an excellent choice. I highly recommend Apliiq to any entrepreneur considering POD. Pete, the manager, was instrumental in my experience. His expertise shone through as he patiently answered all my questions and walked me through the ordering process. Pete's guidance made everything seamless. I ordered a sample from Apliiq, and it was perfect. The quality exceeded my expectations, and I received numerous compliments on the final product. Apliiq's user-friendly platform and impressive customization options allowed my ideas to come to life effortlessly. Whether you're a seasoned entrepreneur or new to POD, Apliiq, with Pete's expertise, is a solid choice. Thanks to the entire Apliiq team for a smooth and successful POD journey!! Looking forward to doing a lot more busy with them.
Thanks so much for leaving a review! The Apliiq team has a TON of experience in helping people launch their own clothing brands. Please don't hesitate to reach out and book a quick call with our team!
Nov. 9, 2023
Best quality prints, best customer service, 5 stars all around! I have already made a ton of sales and just started!
Thank you for leaving a review! Apliiq is so happy to hear your store is crushing it! 💪💪💪 Keep up the great work! Best, -Your Apliiq Team
Oct. 31, 2023
My company has been working with Aplliq for over two years. The company provides a variety of quality, well-priced products along with offering services such as embroidery, personal branding, and artists that help to ensure your designs are displayed as desired. Moreover, dropshipping is done expeditiously. All interactions with the Apliiq team, whether by chat, email, or phone, have been handled professionally and quickly. Anytime an issue arises, the team will go above and beyond to come to a resolution. This company is highly recommended!
Thank you for leaving a review! Apliiq is happy to support your brand!
Oct. 27, 2023
Prints are perfect every time, only downside is the turnaround time. By far the best option!
Thank you so much for leaving a review!
Oct. 19, 2023
I looked everywhere for a POD partner who offered high quality apparel and am so glad I found Apliiq! They have a great variety of high quality streetwear and hats for my store. They have a thorough design process, quick turnaround times, and great customer service! Highly recommend!
Thank you so much for your review! Your Apliiq team is so glad we've found each other! Talk more soon, Apliiq
Oct. 13, 2023
I had great expectations for this energetic, young company, but I'm pulling the plug, and here's why: 1. Lagging Fulfillment and Turnaround Times: The fulfillment and turnaround times were nothing short of disappointing. Countless frustrated customers bombarded me with questions about the whereabouts of their orders. Despite Apliiq's claim of a two-week average turnaround from door to door (still too long), it often stretched to three weeks. At this rate, you risk losing your valued customers, mind you, this is during the less hectic months. I shudder to think what chaos the fourth quarter and holiday season timelines would bring, with a potential wave of irate customers left waiting for their t-shirts. 2. Customer Service Requires Urgent Enhancement: While customer service is somewhat acceptable, it desperately needs improvement. Live chat is agonizingly slow, and email responses are no better. Waiting for a 48-hour turnaround is common, and sometimes I had to send two or three follow-up emails to address a single issue. 3. Mistakes and Blunders: Yes, we all make mistakes, but Apliiq's frequency of errors and the timing of these mistakes is simply unacceptable. Several of my customers received soiled shirts, one received an unraveling shirt and a few received the wrong shirt. The process itself is part of the problem - Apliiq orders the shirts from vendors/wholesalers only after your customers have placed their orders. So, if one of those shirts is defective (which can be often) I'm sure they just print and ship that dirty shirt. An unwieldy business model at best. What are the alternatives? Apliiq suggests pre-purchasing printed shirts from them, so they can ship out quickly. But at that point, why even involve them? The ENTIRE allure of on-demand printing is to avoid such complications! Alternative #2, Apliiq suggests allowing them to print on ANY shirt they have available and if anyone knows anything about t-shirts, they know that they vary wildly in quality and many of them stink! Declining Quality: I periodically ordered sample shirts from Apliiq to check my designs and received shirts with designs printed crooked and poorly printed. My theory is that they're onboarding way too many new shops and can't cope with the volume. And who pays the price? You, as your hard-earned customers walk away. I had high hopes for Apliiq, but ultimately, they fell short. The team is undoubtedly kind-hearted, but they urgently need to overhaul their processes and logistics. Rapid expansion at the cost of small businesses like ours leads to dissatisfied customers and disappointment. If you're considering Apliiq for your t-shirt shop, think twice.
Ah Amy, thank you for your review. I am happy to fill in more details to provide some context. Most other merchants have no interest in printing their own stuff, so your comparison (to you printing your own shirts) falls a bit short for this type of service. Now for the details: 1) All fulfillment times are posted publicly on the website and they have improved every year of existence for the Apliiq print on demand app. 6 days average across millions of orders. Shipping time with bi-coastal shipments is 2.3 days average. There are always some orders that take longer than the average and some orders that are slower than the average, but that's where things stand. 2) I think any other merchant needs to simply read Apliiq's other reviews to know Apliiq's customer service is second to none. You can talk to a real person, who knows our business intimately, that can and is willing to help you, and genuinely wants your store to be successful. If you send an email on Friday afternoon, yes, it may not receive a reply to Monday am. 95%+ of tickets receive a response within 24 business hours. 3) This is print on demand, mistakes happen, but there were 4 mistakes (which we reprinted at no cost to you) for over 335 orders. That's about 1%, while it's a little over our less than 1% error rate, some of these reprints were for your customers that previously purchased transfers from your store, then were delivered a dtg product for subsequent purchases, because that's how your designs were setup. Also, Apliiq does hold stock for high volume products at each facility, but less popular products are ordered as needed. There are basic rules you can set if a base garment you are using is not available in stock and using a replacement garment is better than cancelling an order in most cases, but again the choice is completely yours to make! Wishing you the best of luck with your store, The Apliiq Team
Oct. 13, 2023
After months of research to find the best PoD suppliers and vendors, we started our first drop-shipping business with Apliiq. They have not disappointed us the slightest bit!! Apliiq excels head and shoulders above anyone else by (a) providing a catalogue of exceptional materials, fabrics and garments, (b) customization of branding designs on the apparel, and (c) their relentless pursuit of extending outstanding customer services!! I most definitely recommend Apliiq to any new clothing brand company. Why? Because through them, you will get the best operational (PoD) services across the industry, hands down!
Thank you so much for your review! Since Apliiq is solely focused on apparel, it's taken seriously by offering the largest catalog of apparel & the best services to brand apparel! Talk more soon! Your Apliiq Team
Oct. 4, 2023
I have used a few different POD apps and Apliiq is easily the best. They are very responsive and have quick turn around times. They are willing to go above and beyond to make sure you get what you need.
Thank you so much for leaving your review. We really love to work directly with partners to ensure they are getting the high quality products they need. All of Apliiq's team members are based right here in the USA.
Sept. 25, 2023
Just getting into the apparel space and having trouble finding a good manufacturer, which can take months with trail and error. Apliiq definitely has some of best garments to use and best quality customer service. Always can set up meetings with any representative to help understand and make the process very easy. Quick turn around times too! They are a gem
Thank you so much for leaving a review. Apliiq's apparel experts are always standing by to help with a design, troubleshoot an issue, to share a laugh, or to offer a shoulder to cry on.
Aug. 30, 2023
Customer service when I needed it most. I'm pleased with the immediate support and service by the Apliiq team when I had a design question, set up support and order questions. My clients like their new gear.
Thank you so much for leaving a review. Keep the amazing artwork coming!
July 27, 2023
As a small business owner, customer service is a keen detail and a vital aspect of our growth and production. Apliiq has been amazing with their response time. Whether it’s been emails or personal calls, the interactions I’ve had with the Apliiq team have been pleasant but more importantly they have been resolution based. The platform allows for adequate designs and it relatively easy to use. They’ve been a very useful resource in growing our business.
Thank you for your review! We are always happy to connect with and help our selling partners!
June 22, 2023
This rating would be higher if it weren't for 2 things, the pricing and shipping speed. Couple things I really like with this company but what ticks me of the most is customers not getting their items on time. Granted I know more than 1 people getting items made but man why give an estimated date for garments to be shouted out and delivered but in turn never honor the posted arrival time to customer. Which in turn makes shopify stores look bad when it comes to delivery time, time is money at the end of the day. There is no way 2 separate orders of the same garment should take longer than each other when the other takes less time to be shipped and delivered. Without any form of update on what the possible hold up could be as well. I should have to reach out on multiple occasions asking what the hold up is, I should already have received an email letting me know what the guild up is so I can inform my customers on what's going on. They will take my business for a joke of items aren't honored by the delivery date and eventually losing that customer. So that being said stop dragging yall feet when printing customers items, keep us informed with emails etc...
Thank you so much for leaving a review. We've taken your feedback and introduced new systems to provide more accurate order estimates based on our garment vendor reliability. Also, we've improved many internal systems to enhance production timeframes. Appreciate the thoughtful feedback. Additionally, we've released our VIP program, which offers 20% off all products and services. Thank you again for the thoughtful feedback it's definitely helped us improve as a business!
May 25, 2023
Love apliiq incredible customer service and the quality + variety is next level! It seems like a no brainer once you understand how easy it is to implement
Thank you so much for leaving a review. As you noted, this Shopify app is completely turn key! Just install the app, setup your designs and you are ready to start selling. No need to guess inventory or risk your money on products that won't sell. Since Apliiq only focuses on apparel, we tend to offer the most products and the best customizations for them. Best, -The Apliiq Team
May 1, 2023
Always have a great experience with customer service! On top of that they haven't missed with any of my designs yet!
Thank you so much for leaving a review. The Apliiq team is truly passionate about helping brand owners create premium apparel for their stores, so we are happy to see that comes across in how we work with our brand partners! Glad to hear the quality has been on point! Best, -Your Apliiq Squad
April 7, 2023
Where do i begin, as a shopify store owner I am extremely happy with the Print on Demand partnership I have with Apliiq. They resolved all my worries and still offer day to day live support!!! I have spoken with the CEO and many from the customer support team and have never been rushed. The Apliiq team wants you to win!!!
Thank you so much for your review! It's best to think of the Apliiq team as an extension of your team. Apliiq is your on demand apparel merchandising experts and are always happy to lend a recommendation or thoughtful touch to make your brand special. The Apliiq team looks forward to supporting your store!
April 6, 2023
I appreciate the exceptional customer service provided by Apliiq, as they promptly address any concerns or issues that arise. Moreover, their collaboration with my brand has resulted in high-quality products that exceed my expectations. I look forward in continuing working with Apliiq and growing my brand! 5 stars!
Thank you for leaving a review. Most brand choose to work with Apliiq because they want high quality branded products and a friendly team to support ongoing business as needed. Thank you for summing it up so succinctly. ♥
April 6, 2023
We are extremely impressed with Apliiq's focus on both customer support and product quality. They truly went above and beyond to make sure that we are satisfied with order fulfillment, and I couldn't be happier with the product they deliver. I would highly recommend Apliiq to anyone looking for a top-notch ondemand apparel printing service that truly values its customers. Five stars all the way!
Thanks for your review! The Apliiq team looks forward to supporting your store. By focusing all of our attention on creating the best clothing products, it allows Apliiq to produce top quality products and provide top notch support for our brand partners.