All reviews

Rating Breakdown

  • 5
    96% (377 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 92% (358)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2023

Great! Thank you so much for the support!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

After using three different booking apps over three years, we've found our long term solution with Easy Appointment Booking. It's as if they've taken a thousand businesses' wish lists and turned it into an app, while somehow keeping it simple and intuitive. Our winery has a busy tasting room with multiple experiences that we are able to keep running very smoothly thanks to the customizability of the app. The absolute best part of our experience though has been the level of support and engagement we see from the development team. They are responsive, friendly and always eager to help. Lastly, the amount of work they do integrating new functions, tidying up existing ones and searching for ways to make the app better has me convinced that the best is yet to come.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that the app suited your wine tastings! It's been a pleasure connecting with you and making the app better. Reach out anytime, thank you for the kind review!

5 / 5 Share

March 18, 2024

I’m happy with the overall app and their quick response to help me solve any issues. Thank you!!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

We are is testing fase of our website but so far this app is working great. Also the customer service has been quick and responsive.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Great customer service and super helpful.

Using app

21 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 27, 2023

Good service and smart app. You should take in norwegian as a default language or include all the text that the customer sees in the store. As weekdays and months and the timeframes to the appointment. Thanks!

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 24, 2023

Prompt good customer service, but I just started using it.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 23, 2023

We had a small glitch with our scheduling and were able to get immediate help from the chat bot. However, it couldn't solve our issue, so we asked for an agent and almost immediately got attention. They said it could take some time to get the problem reviewed and fixed, but our agent and the IT team were really fast and we didn't lose any business. Strongly recommend EAB for their product and the fact that they stand behind it and put their customers first. A rare commodity these days despite every companies marketing hype. They do it!!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, we're glad we were able to help out so quickly! If you need anything else, please reach out any time, we're happy to help.

5 / 5 Share

Oct. 14, 2023

Tech support is amazing. I had an issue with time zones, not only did they get back to me in less than 24 hours, they also FIXED the bug within a day. They are very receptive to feedback and more importantly very quick to act upon it. The app itself is easy to use, and from the apps I tried in this category, handled workshops with multiple attendees the best.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Great app! Easy for store owner to add new events. Easy for customers to book appointments. Looks clean on site and blends with Shopify themes. I’ve been very happy using this app!

Store

Spun

Using app

About 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Amazing, we're glad this has worked so well for you! We appreciate your kind words, thank you.

5 / 5 Share

Sept. 20, 2023

These guys are always spot-on! As soon as I explained my issue, they got it fixed. Thank you for the beautifully crafted app and wonderful support!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

The help desk works perfectly. Thank you Joy! The app seems clear, easy to use.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Absolutely 5 Stars!! Qalvin was absolutely AMAZING and responded quickly to my topic. Of course, most of us think our issues are unique, but Qalvin was quick to allay my concerns and set me on the right path. Thank you!! Edit to add: After working with Ray on a couple of issues unique to my situation, I have to say, I wish I could give TEN stars!! The entire team has been AMAZING to work with...even on a Holiday weekend!! Thank you Ray and team! Bear

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

This app is super useful! Such a great experience to combine your physical products with services like 1 on 1 appointments or workshops. Lots of customisations and the team works hard to listen to customers with new features and implement them. Would definitely recommend!

Store

Crockd

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Absolutely phenomenal app with unparalleled support that consistently exceeds expectations. If you're in search of the ultimate booking app that stands head and shoulders above the rest, this is a must-install. The team behind it truly understands the essence of top-tier service and delivers nothing short of excellence. Don't miss out on this game-changer!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Really a great customer service especially from Ray and Qalvin. Without fail they have always help us in fixing all the issue that we have faced.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Ray was super easy to work with, and quick and responsive to all queries. I'm very happy with the product and the level of support, including paid set-up and customisations.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

It help us a lot with our store, it's easier than other apps and the people in the help chat is so gentile.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Excellent app, and furthermore has excellent customer support to quickly help you resolve any issues and customize the product for your needs. Recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

While our company has run into a few bumps that we weren't able to solve on our own, all it took was a support email and Ray helped us so unbelievably fast! He was able to resolve two relatively complicated problems we had within less than an hour of us emailing! And what we thought was going be be hugely problematic, he made simple and gave us the solution we wanted. This is the second scheduling app we've tried, and if you're on the fence with a scheduling app, don't look any further. Customer service alone I don't think you'll find better with any others + functionality for customers is running smoothly! Well worth every penny! Thanks Ray + team for the unbelievable customer service, you guys rock!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Amazing, we're so glad we could help! Your feedback is super helpful to make thea app better. Thank you for your detailed review :)