All reviews

Rating Breakdown

  • 5
    96% (435 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 90% (407)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2024

Ray understood and helped me achieve my high volume bookings and are very professional and quick to find the problem and solution. i would highly recommend this to everyone

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

I've just started with Easy Appointment, and I can honestly say the customer service is second to none. Ray was not only helpful and attentive, but he went the extra mile to be sure I met my timelines. I am so grateful. Thank you, Ray!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

This app is spectacular and a total game-changer for my small business. The tech support was FABULOUS!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Very intuitive and in depth booking service. Would easily recommend!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

had an issue with calendar availability been shown correctly and the support team was quick and efficient with helping me identify what settings needed to be adjusted and helped me in real time to make those adjustments. Thank you Support for helping me out :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

The interface of Easy Appointment Booking is intuitive and user-friendly. Navigating through the app was easy, thanks to its sleek design and clear instructions. What truly set this service apart was the personalised assistance I received from Ray. His dedication to ensuring I understood every part of the app and how it could optimise my services was commendable. Ray's expertise shone through as he patiently walked me through the setup process. His guidance was invaluable in configuring my services effectively. Not only did he demonstrate a deep understanding of the app's functionalities, but he also shared insightful tips tailored to my business needs. The app itself boasts an array of features that simplify the appointment booking process for both merchants and customers. Its seamless integration with Shopify stores streamlines the entire scheduling process, making it convenient for clients to book appointments hassle-free. The customisable options allowed me to tailor the booking system to match my brand's aesthetics and preferences.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

This is a very kind review, thank you! We're glad the walkthrough helped you get set up, and gave us valuable feedback to improve the onboarding.

5 / 5 Share

Dec. 6, 2023

Awesome plugin, works well and smooth to setup. More importantly, the support is unbelievable, fast response and extremely helpful.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

La experiencia de usuario de Easy App Booking es extraordinaria. La comunicación con el equipo de soporte es increíble. Gracias por la ayuda y siempre estar muy atentos

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

L'application est très facile à installer et très fiable. L'équipe est très disponible et a répondu à toutes nos demandes dans un délai très court. Je recommande.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

We're having a great experience with this app. It's well built, the support staff is responsive, and the functions are very detailed. We're using it for booking workshops at our stores.

Using app

About 1 month

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 2, 2023

After using three different booking apps over three years, we've found our long term solution with Easy Appointment Booking. It's as if they've taken a thousand businesses' wish lists and turned it into an app, while somehow keeping it simple and intuitive. Our winery has a busy tasting room with multiple experiences that we are able to keep running very smoothly thanks to the customizability of the app. The absolute best part of our experience though has been the level of support and engagement we see from the development team. They are responsive, friendly and always eager to help. Lastly, the amount of work they do integrating new functions, tidying up existing ones and searching for ways to make the app better has me convinced that the best is yet to come.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that the app suited your wine tastings! It's been a pleasure connecting with you and making the app better. Reach out anytime, thank you for the kind review!

5 / 5 Share

March 18, 2024

I’m happy with the overall app and their quick response to help me solve any issues. Thank you!!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

We are is testing fase of our website but so far this app is working great. Also the customer service has been quick and responsive.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Great customer service and super helpful.

Using app

21 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 27, 2023

Good service and smart app. You should take in norwegian as a default language or include all the text that the customer sees in the store. As weekdays and months and the timeframes to the appointment. Thanks!

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 24, 2023

Prompt good customer service, but I just started using it.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 23, 2023

We had a small glitch with our scheduling and were able to get immediate help from the chat bot. However, it couldn't solve our issue, so we asked for an agent and almost immediately got attention. They said it could take some time to get the problem reviewed and fixed, but our agent and the IT team were really fast and we didn't lose any business. Strongly recommend EAB for their product and the fact that they stand behind it and put their customers first. A rare commodity these days despite every companies marketing hype. They do it!!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, we're glad we were able to help out so quickly! If you need anything else, please reach out any time, we're happy to help.

5 / 5 Share

Oct. 14, 2023

Tech support is amazing. I had an issue with time zones, not only did they get back to me in less than 24 hours, they also FIXED the bug within a day. They are very receptive to feedback and more importantly very quick to act upon it. The app itself is easy to use, and from the apps I tried in this category, handled workshops with multiple attendees the best.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Great app! Easy for store owner to add new events. Easy for customers to book appointments. Looks clean on site and blends with Shopify themes. I’ve been very happy using this app!

Store

Spun

Using app

About 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Amazing, we're glad this has worked so well for you! We appreciate your kind words, thank you.

5 / 5 Share

Sept. 20, 2023

These guys are always spot-on! As soon as I explained my issue, they got it fixed. Thank you for the beautifully crafted app and wonderful support!

Using app

About 1 month

Total reviews

5

Average rating

5.0