All reviews

Rating Breakdown

  • 5
    96% (820 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 91% (774)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2023

The customer service was very helpful, and helped us create what we needed. We were able to add a waiver to our appointment checkout.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

These guys are really great! Highly recommend! The support is really amazing. Thanks so much to Appointo!

Using app

About 10 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 16, 2025

Has this app for a while - has a good CS experience - until it gave constant issues on the scheduler button. This button would just disappear and my customers could not book a time to rent my bicycles. This has happened too many times already. And just today, in a meeting with a corporate client, the buttons didnt work. Just like that, I had to excuse myself of the meeting and solve this online with them - and they have no solutions after "seeing" it on their side that it works... And adding to the misery - This CS guy, Madhav, just wasted my time in real-time operations to solve a booking issue and all he did was trying to tell me the problem back at me instead of solving the issue. He needs to learn from his seniors before doing any CS work. Definitely changing to another app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Had to talk to support to figure out double bookings. Spoke to someone who walked me through all the steps to change my settings and help get my booking services figured out. Appreciate the good customer service

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

Great service, they are very helpful with setting up the App and configure it to our needs. Easy to use and user friendly.

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 17, 2023

Love these guys. Stellar support and personal service. Customizations possible, personal touch, would recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Very quick and effective support - Thanks a lot, and great to have a free option too! Would recommend

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2023

Great customer service. He was able to walk me through a step by step setup via phone and he was very patient 10/10

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Priyanshu was so helpful and set up my appointment calendar within 30 minutes. The app seems to be really good and just what i need for my small business.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

We implemented this to save us admin time in our consultations and it has been great so far. The support is very quick and very helpful. No question is too much. For our business, there are certain limitations however I think they are continuing to improve the product and make it even better. The subscription option recently implemented was exactly what we required, as it now allows our customers to self-serve and book their own appointments without requiring manual follow up!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

This app works really well and does exactly what it is supposed to. The support was amazing! Karan was able to help me with all my questions and customizations. Highly recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2025

I experienced problems with spam, and Appointo worked hard to fix the problem. I am pleased with their commitment to resolving technical issues and accessibility to speak to a live, friendly person.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

The support is amazing. Priyanshu and Karan were very helpful in solving for my use cases. Priyanshu was able to solve my problem of multi-session booking using Subscriptions. If you have the same problem, try subscriptions! Please note that there are some limitations of capability of Appointo. On my use case, all the services are tied to one another even if they are different services. Service 1 slots will be deducted from Service 2 when what I wanted is only Service 1 and Service 3 syncs with one another. Alas, support is there to brainstorm with you on the possible solutions you can do to work around it. Very grateful for the hand-holding. We spent a total of 1.5 hours on the call for me to accomplish my use case. Thank you to the team and well done!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Very practical app with lots of options. Customer service is very helpful, prompt and patient. Thank you!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2023

They are incredible to work with! I can book appointments for different locations and certain time slots.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Karan was fantastic to work with! We hopped on a call quickly so I could get acquainted with the app. I think it's going to work very well for booking appointments!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

This is a very well designed app. Easy to use interface, clear and concise support when needed. Love this scheduling app!

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 23, 2023

I have *literally* spent WEEKS looking for an appt booking app that connects to Gmail, Zoom, sends calendar invites, etc! This app has WORKED from day 1! And Priyanshu has been a great help with any questions I've had along the way.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Todo Excelente la app funciona muy bien y el precio es muy bueno apenas iniciamos con la tienda pero todo indica que funcionará!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

So far our experience has been very good. It is very easy to use! Customer service has been very prompt when we get stuck. Our needs are being met and we'd would recommend this app. Thank you!

Store

INDIGO

Using app

About 1 month

Total reviews

3

Average rating

5.0