Rating

4.9

feedback

785

Reviews

chart

#520

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    17%
  • Less than a month
    34%
  • Less than a year
    38%
  • More than a year
    7%

Reviews Summary

The reviews for the Appstle Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Customers highlight the quick response times, helpful explanations, and efficient assistance they received when setting up and using the app. The support team members, such as Uri, Drew, Kate, and Stefan, are specifically mentioned for their outstanding service. Users appreciate the ease of installation and customization options offered by the app, as well as its value for money. Additionally, the loyalty program and subscription features are commended for enhancing customer experience and increasing return rates. However, a few users mentioned that the app setup process can be complex and time-consuming, requiring assistance from the support team.

Highlights

Exceptional customer service and quick response times
Ease of installation and customization
Value for money and features
Complex setup process
Enhanced customer experience and increased return rates

Rating Breakdown

  • 5
    94% (738 ratings)
  • 4
    2% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 92% (711)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 31, 2025

Great app and Best support team ever. I've been using 2 apps from Appstle ( Subscription Program & Loyalty Reward ) been struggling with changing from the old app to Appstle. Drew spent almost 2 hours on New year day to sort everything out for me with his patience and promise. Apparently, I end up with my satisfaction, highly recommend from Samadoolcoffee Thailand

Using app

--

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 30, 2025

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 30, 2025

Service très réactif, m'a permis d'installer l'application en me simplifiant la tache pour que je puisse gagner du temps. Merci à Uri pour son aide

Using app

--

Total reviews

13

Average rating

4.7

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 29, 2025

EXCELLENT customer service! (and app)

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 29, 2025

We're still getting the feel for the app and how to use it best, but I am continuously impressed by the Appstle support team. They are extremely quick to reply and do a great job of explaining features, offering suggestions, and talking you through what you'd like to do. GREAT customer service.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

All reviews

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