Appstle℠ Loyalty & Rewards
Appstle Loyalty & Rewards | Boost Engagement & Revenue 24/7
Rating
4.9
feedback
299
chart
#2,432
All reviews
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Feb. 22, 2024
The Appstle Loyalty & Bundles have exceeded my expectations! With this app, I can engage my customers with loyalty programs and bundled offers in a new way. Its user-friendly interface and seamless navigation impressed me right away. The commitment to customer support that Appstle offers sets it apart. Support is responsive and responds to inquiries and concerns promptly. They know what they are doing and how to communicate effectively.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Feb. 22, 2024
I am thrilled with this app– it has truly elevated our customer shopping experience. The seamless integration and user-friendly interface make earning and redeeming rewards a breeze. I love the diverse range of rewards available, from exclusive discounts to special offers tailored. Kudos to the developers for creating an app that adds so much value to our customer's every purchase!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Feb. 20, 2024
If there where 15 stars, I would select all 15! This team of professional experts. is very dedicated and did such a good job of installing my Loyalty system. Which I must say works Top notch! Nancy who led me through the installation, is not only very Knowledgeable but dedicated to provide complete customer satisfaction - well done - the team as a whole got the system up and running in time. Beyond the call of duty! I can highly recommend the loyalty app and the team to anyone seeking a top loyalty program! Franz AbsoluteSkin
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Feb. 13, 2024
Quick response and this rewards app is the only one so far that has allowed us to completely customize EVERY text viewable in the launcher and emails. If you are looking for a rewards app especially if you're customer base is in a different country, this is the best option for sure.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Feb. 12, 2024
Kate's help this evening was incredible, I've never used an app with such amazing customer service, nothing is too much for them and they always know exactly what you're trying to say, even when I can't quite articulate it properly :)
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Feb. 9, 2024
This is my first reward program and I love it! It's perfect for my needs and easy to set up and run. I had one little problem, totally operator error, I missed a setting. Harris figured out what it was and even made a video (on my account screen) for me to help me fix it. Outstanding customer service, thank you!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Feb. 8, 2024
Appstle team has never let us down in assisting all queries. Great job on support team!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Feb. 5, 2024
Exceptional Loyalty and Rewards Experience with Appstle App on Shopify As a Shopify store owner, I'm constantly seeking ways to enhance customer engagement and loyalty. Enter Appstle Loyalty and Rewards app – a game-changer in the realm of customer retention. Let me share why this app has become an indispensable asset to my e-commerce journey. First and foremost, the user interface of Appstle is intuitive and seamless, making the setup process a breeze. But what truly sets this app apart is its unparalleled customer service. During my app setup, I had the pleasure of interacting with Magnus, a customer service agent whose dedication and expertise exceeded my expectations. Magnus went above and beyond to ensure that my experience with the Appstle app was nothing short of exceptional. His patience, attention to detail, and willingness to assist me every step of the way truly made a lasting impression. From answering my initial queries promptly to providing personalized guidance on optimizing the app for my store, Magnus demonstrated a level of professionalism and commitment that is rare to find. Thanks to Magnus's invaluable assistance, I was able to seamlessly integrate the Appstle Loyalty and Rewards app into my Shopify store, and the I hope the results will be phenomenal. The features offered by Appstle are robust and customizable, allowing me to tailor the loyalty program to suit my brand and target audience perfectly. Whether it's rewarding customers for purchases, referrals, or social media interactions, the flexibility of Appstle ensures that I can create tailored incentives that resonate with my customers. In conclusion, I wholeheartedly recommend the Appstle Loyalty and Rewards app to any Shopify store owner looking to elevate their customer experience and drive long-term loyalty. And if you're fortunate enough to have Magnus assist you along the way, consider yourself in excellent hands. With Appstle, backed by exemplary customer service, the sky's the limit for e-commerce success. I am glad I found them!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Feb. 3, 2024
Amazing support & the app does the job...recommended !
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Jan. 31, 2024
It's "ok". Two problems we came across: (1) We signed up for a trial based on Appstle website stating that it has Store Credit as a feature (see their pricing matrix). It doesn't. (2) We wanted to automatically award points when a customer signs up for the loyalty program. Problem is, this doesn't happen when the user is already a customer. It ONLY awards points when the person is new entirely (not a customer). 99% of our loyalty program signups are AFTER the first sale takes place, so this feature doesn't work for us. Customer support regard this as "expected behavior". I don't. So we're going with another loyalty app.
Dear Merchant, This is Ria, the co-founder at Appstle. I apologize for the less-than-stellar experience with our Loyalty app. The 'user behavior' and 'points awarding' rule you have mentioned can be achieved, and our development team has already implemented it after receiving your feedback. Regarding Store Credit, store credits are generally given as a refund or gift and can be done using Appstle Loyalty. If you have any specific use cases to achieve around store credits, I would love to hear it, and we will try to implement it if possible. Our CPO had also reached out to you separately regarding this. Please reach out to us at [email protected] if you would like to give us another chance, and we will assign an experienced engineer to help you with the setup.
Jan. 24, 2024
At first look, I was excited about this app. Unfortunately, there have been issues. First, the migration of our loyalty list did not work and they told me I didn't do it. (I did, it said it was in progress and that it would take time, but it never happened). Then they said they would do it for me so I sent them the list. It took them days to get around to it, while I had to tell customers their points were temporarily unavailable. When they finally did get it done, they applied the total earned points over all time as the available points, exposing our company to significant potential losses. They said they're going to fix it, but I'm helpless unless I choose to just abandon this app, which I'm about an hour away from doing unless they get this fixed. As of my experience so far, I would caution anyone considering this app. I may change my opinion over time and if they get this resolved right away, but this could cost our company significantly.
Dear Merchant, This is Ria, the co-founder of Appstle. We understand the importance of a smooth migration and always strive to provide our merchants with the same. I sincerely apologize for the less than stellar experience you had during migration, and for the inconvenience you encountered. Rest assured, our team has rectified all the issues you had encountered. I hope your post migration journey is going well with Appstle, and wish you success and growth in your loyalty journey. If there is anything further we can do to assist you, please do not hesitate to reach out to us. We are available 24x7x365, and will do our best to go over and beyond to support you.
Jan. 23, 2024
Kudos to the Appstle support team! In my experience with numerous apps, tools, and services, your team stands out as one of the best. Every issue we've encountered has been swiftly and effectively resolved, showcasing not only your team's competence but also their dedication to customer satisfaction. Your support is consistently helpful and responsive, which has greatly contributed to our overall satisfaction with your service. Keep up the fantastic work!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Jan. 22, 2024
So far, I've had a great experience with this app. I haven't even paid for it or fully implemented it yet, but they've filled several feature requests that I needed before I felt comfortable hitting the GO button with regular progress updates. I've been using Joy Loyalty rewards for almost a year prior, and they NEVER implemented a single request I made. I'll be migrating over this week, can't wait!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Jan. 22, 2024
Super app and if you have any problem theres a very fast support :)
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Jan. 22, 2024
We use APpstle subscription, so it was the obvious choice to use their loyalty program as well. Works great!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Jan. 19, 2024
Fantsatic app, does what it says. Support is amazing, and help sort my issue in minutes. Excellent service!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Jan. 19, 2024
Lovely Experience, the support team is beyond fantastic, quick to respond, easy to talk to, gets whatever you need done asap and are happy to confirm all the details when they make changes to make sure they're correct. I look forward to staying with them!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Jan. 23, 2024
Updating to 3-stars for a prompt attention from Appstle Customer Service and changes made to the app based on issues we identified. We are standing by for additional changes as discussed (e.g. activity/audit log) that will make this app ready for primetime, at which point we will reconsidering implementing this app for our store.
Hello. Ria here, the cofounder of Appstle. Thank you for the feedback. And Thank you for your continued trust on Appstle Subscriptions. We are working on adding the features you mentioned for Appstle Loyalty on high priority. The Activity Logs is already in the works, and should be ready soon. We will keep you informed. Feel free to reach out to me anytime at [email protected] or [email protected]. We are available 24x7x365.
Jan. 14, 2024
The customer service and support is exceptional! Highly recommend :)
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Jan. 7, 2024
I recently had the pleasure of experiencing truly excellent customer service that went above and beyond my expectations. Natalie and Nancy delivered a superb level of assistance and provided me with invaluable information that made my entire interaction with Appstle an exceptional one. They were patient, thorough, and extremely helpful, ensuring that I had all the information I needed to resolve the issue I had. Their willingness to answer my questions and provide additional insights made me feel valued as a customer. I recommend Appstle, as I am confident that they will provide the same outstanding level of support that I received.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.