Appstle℠ Loyalty & Rewards

March 29, 2024

Relatively easy to set up. Allows you to set up a multitude of reward and redeem scenarios. Had one issue since signing up, but tech support was straight on it.

March 28, 2024

This app is amazing! The developers have thought of everything and the killer feature for me was the built-in Build-A-Box functionality. Their team handled all the migration from my previous subscription app - completely free of charge - and all my endless queries, as well as helping to customize my widget and site settings and UX. The price is a fraction of the competition as there are no usage charges. And did I mention how awesome the entire customer support team are? They are available 24/7 and respond within minutes! Don't waste your time, money or stress - if you're thinking about a subscription app, please do yourself a favour and try this one first.

March 27, 2024

Great service. Very helpful. Took care of everything

March 26, 2024

Helpful tech support! Helped me quickly.

March 23, 2024

i have found the customer service to be top notch. this helps a lot as a beginner as there is much information to cover. the app itself offers a lot of value for my business and my customers

March 21, 2024

Stellar Support from Ash and Henry I wanted to take a moment to express my gratitude to Ash and Henry for their outstanding assistance in setting up our loyalty program. Their support and expertise were instrumental in ensuring the seamless implementation of our program. Ash and Henry displayed an impressive level of professionalism and dedication throughout the process. They patiently addressed all my inquiries, provided clear guidance, and promptly resolved any issues that arose. Their deep understanding of the platform made the setup process smooth and efficient. What truly sets Ash and Henry apart is their commitment to customer satisfaction. They took the time to understand our unique requirements and offered tailored solutions to meet our needs. Their proactive approach and attention to detail exceeded my expectations and made the entire experience enjoyable. Thanks to Ash and Henry's stellar support, our loyalty program is now fully operational and exceeding our expectations. I highly recommend their services to anyone seeking reliable assistance with loyalty program management. Thank you, Ash and Henry, for your exceptional support and dedication to ensuring our success with! Warm regards

April 11, 2024

UPDATE - April 11: My initial review was 5 stars as I was impressed with all the functionalities. Support had been a bit slow, but they had been able to help me with my initial questions. However as time went on, I realized there were a few serious problems that I needed help with. The first was that some customers could not see their points in their profile, even though we could see them on the back end. It was eventually resolved, but it took weeks. I initially brought it up on March 22, and kept being passed off to different people who would join the chat and ask me to reexplain the complicated scenario that was already detailed in all the previous chats. Frustrated, I asked to jump on a call with Hussain on April 1 and thankfully, the issue was resolved the next day. However during the call, I reminded him of another issue I had brought up on March 22 - one of the reasons I switched to Appstle is because they allow you to sync rewards program information to Klaviyo. The info is there for some customers, but it is missing for thousands of other customers. I discussed this with Hussain on the call, and he asked me to follow up with him via email and seemed to not want to discuss on the call. I have been following up ever since - via email, through the chat. Each time being told someone will help me in a few hours. Now I'm getting a message that support will be slower due to Eid celebrations, which I understand, but this should have been resolved long ago - it's now been almost 3 weeks. So if you are looking for a rewards program and just want to stick to the more basic functionality, this may work for you. But if you were thinking of switching to benefit from some of the more advanced functions and integrations, all I can say is that it has not been smooth sailing for me. I will update my review if anything changes. ***** I'm really impressed with all the functionalities in this app! I migrated over from Smile.io and was glad to see that many of the functionalities I would have had to pay quite a bit for there were included with Appstle Loyalty. I'm still tweaking and getting everything looking the way I want, but there is a lot of flexibility, and support has been great to help me with all my questions and even implement some new functionalities for me.

March 19, 2024

Best Loyalty app and best support, Mona was patient and fixed all my requests ! A lot of functionnalities compared to other clones loyalty apps out there for a fair pricing. Amazing work !

April 16, 2024

The help support I received is the BEST! I had a question about how to check on loyalty points by customer. Harris created a LOOM Video for me that i can save and access as a refresher. Such a gem! Thank you!

March 13, 2024

Wirklich super gute Treue App. Wir hatten ein paar Probleme da wir von einem andern System migriert sind. Der Support war sofort für uns da und hat innerhalb kürzester Zeit geholfen und uns auch einige Wünsche erfüllt die absolut nicht selbstverständlich sind. Würde es 10 Sterne geben, hätten sie die auch verdient.

March 9, 2024

I just installed and am getting going with it but so wonderful so far! This app has everything I needed for a fraction of the price of my previous app. The amount of users/customers/ orders is the kicker for me, plus the features included even in lower priced plans. The customer service has been amazing! So much help easily and quickly. That has been a life saver!

April 7, 2024

Great Customer Support! They helped me modify and change the app code to create a perfect match our company branding! The app allows for great custom rewards if used in creative ways.

March 8, 2024

Great so far, team are extremely helpful

March 7, 2024

The app is comprehensive, and its standout feature is the exceptional customer support. They respond promptly to address any issues you encounter, going above and beyond to assist you.

March 6, 2024

Set up process is really smooth and an awesome customer support team!

March 5, 2024

Die App funktioniert reibungslos und ist ein guter Zugewinn für unsere Kunden. Hilfe erfolgt innerhalb weniger Minuten. Sehr zu empfehlen!

Feb. 28, 2024

Great app for free, the few things that I suggested to make it better the team got back to me quick and if they also liked it added it within 24 hours it seems. Once my store gains traction I will upgrade to the starter pack to support them.

Feb. 26, 2024

This app is great. Easy to use. Support is also fantastic! Support team helped partial on migrating from another app. Some small adjustments were also quickly made. Great work!

Feb. 26, 2024

Customer service has been amazing. They help me set the whole thing up and transfer from Smile. Im so happy I made the switch!!

Feb. 23, 2024

The app is great and has every all the features we are looking for in a Loyalty Program app. Switching from our current app to the Appstle app was a breeze! Hussain brought all the data over, customized the widget, and double checked to make sure the program was set up the same way as before. I would highly recommend Appstle and their great support team!