All reviews

Rating Breakdown

  • 5
    94% (245 ratings)
  • 4
    2% (4 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)
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5 / 5 Share

Jan. 14, 2024

The customer service and support is exceptional! Highly recommend :)

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Jan. 7, 2024

I recently had the pleasure of experiencing truly excellent customer service that went above and beyond my expectations. Natalie and Nancy delivered a superb level of assistance and provided me with invaluable information that made my entire interaction with Appstle an exceptional one. They were patient, thorough, and extremely helpful, ensuring that I had all the information I needed to resolve the issue I had. Their willingness to answer my questions and provide additional insights made me feel valued as a customer. I recommend Appstle, as I am confident that they will provide the same outstanding level of support that I received.

Using app

8 days

Total reviews

9

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 5, 2024

excellent support. team has helped me with all my questions. I've been using the app for only a short time and already it is transforming the way my customers use my website.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Jan. 1, 2024

Amazing service, they actually are helpful

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Dec. 30, 2023

So far this app is great! It was easy to set up and the support via live chat is SOO responsive and helpful! Couldn't ask for more.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 20, 2023

Customer Service was Great. Got the job done quickly and followed up to be sure it was done as requested. Great company!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Dec. 16, 2023

⭐⭐⭐⭐⭐Super Application, vraiment fonctionnelle, complète, avec de nombreuses possibilités avec un service client est très réactif! Au top du top! Merci

Using app

3 days

Total reviews

11

Average rating

4.6

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 15, 2023

Great set of features, easy to set up and reliable. Team provides quick support. I am really happy we found this option to run a rewards program.

Using app

2 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Dec. 14, 2023

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 14, 2023

Appstle support has been top notched! 6/5 stars

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Dec. 13, 2023

Mi trovo bene. Assistenza ottima, mi hanno aiutata nella creazione grafica della pagina anche se non è personalizzabile al 100% e sembra una "pagina" diversa dal mio sito. Ripeto, molto disponibili e professionali. Chat immediata. L'App funziona bene per le mie esigenze.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 12, 2023

Comprehensive app - but the best part is the support. Beyond great. Respond extremely quickly to help out with any issues you are experiencing.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Dec. 12, 2023

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 11, 2023

Was able to help change minor issue at midnight USA time. got it done better than expected.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Mona was a real great help in solving my website concerns.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Dec. 3, 2023

Support is very helpful. They directly addressed all of the issues I brought up and directed me to resources where I could get any outside help needed as well.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Nov. 28, 2023

I worked with Kate and she was super quick to make the changes I needed in less than a minute! I have worked with a lot of the members of the team over time and they are all incredible at what they do and provide absolute customer satisfaction! I highly recommend the support team and this app to all! It's worth every penny to have the 24/7 support when you need it!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 19, 2023

Sometimes the fact an app works out of the box without issue actually happens. Appstle is such an app. Great for building loyalty program!

Using app

5 months

Total reviews

10

Average rating

4.4

Developer Reply

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5 / 5 Share

Nov. 17, 2023

Excellent Product. Excellent Team. Excellent Support. Thank you!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

1 / 5 Share

Nov. 13, 2023

Do not trust this company - i initially signed up for the trial, changed back to the free version over a week before the trial ended, but it still shows up as an ongoing subscription in my shopify billing. They confirmed I was on the free version and will not be charged after i queried this, but i am being charged. now they are saying I need to downgrade to the free version but my app already shows that the free plan is activated. Terrible support, obviously they have bad technical frameworks, wouldn't trust them.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Dear Merchant, This is Ria, the co-founder of Appstle. We apologize for the inconvenience caused. As explained by the Merchant Success Senior Manager in the chats I went through, the app billings are done by Shopify, and your switch to free plan might not have reflected in their system, on time. I see that the issue has now been resolved, with Shopify giving you app credits. We are glad you are staying with Appstle Loyalty. Please feel free to reach out to [email protected] for any other assistance you may need in future.