All reviews

Rating Breakdown

  • 5
    94% (938 ratings)
  • 4
    2% (20 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 92% (895)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2025

I needed assistance from the Help Team to solve an issue. The service was very fast in replying and also solved my issue in just a few minutes. I am very satisfied with this App and I recommend it to all.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 27, 2025

I've had a great experience with Appstle. Their support is excellent!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 27, 2025

fantastic customer support. prompt and professional.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 26, 2025

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 25, 2025

Support through the chat has been incredibly fast and helpful. Appstle is highly customisable and fits our rewards program needs perfectly.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 25, 2025

Very Helpful in walking me through the process. Even made videos to refer to later. Overall a Great Experience! Highly recommend!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 25, 2025

Great app, and fantastic team behind it. We have tried a sort of other options, but none as complete and as customizable as this one. And plus it is free ATM, We do strongly recomed it if you are looking into offering bundles

Using app

9 months

Total reviews

8

Average rating

4.9

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 24, 2025

Amazing experience with Appstle. Great app, fantastic support. Huge thanks to Steven!

Store

HOM

Using app

About 3 hours

Total reviews

7

Average rating

4.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 24, 2025

great app

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 22, 2025

Uri was great! so helpful and took the time to understand and assist with my needs for the site! Fast replies and efficiently fixed the issues. Recommend him!

Store

SKIIIN

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 22, 2025

The app works great, and the team is very quick to respond and address any issues. Derek was extremely helpful. Definitely recommend!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 21, 2025

The team has been excellent—quick, responsive, and very helpful. I truly appreciate the support provided to customise the styles and remove the apparel branding. I also want to take this opportunity to share feedback on the app: it is one of the best for reward systems, and I have never received any complaints from customers about using it. I am also able to customise many of the app pages and styles myself through the settings, which has been very convenient. Overall, it is a great app to have.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 20, 2025

6-star support – Stefan is absolutely outstanding I’m fairly new to Shopify and to loyalty apps, and the support I received from Appstle (especially Stefan) has been one of the best customer service experiences I’ve ever had in my life. Stefan patiently guided me through everything step by step, even when I was still figuring out how to use themes and drafts in Shopify. He jumped into my preview theme, so we could look at the same thing, and then coordinated with their developers to turn off the currency symbol exactly the way I wanted. On top of that, he proactively offered to remove the “Appstle Loyalty & Rewards” branding from the widget as a goodwill gesture, even though that’s normally a paid add-on. He kept me updated the whole time, gave a clear time frame, and everything was done much faster than I expected. The whole conversation felt human, friendly and professional. No generic canned replies, just someone who genuinely cared about making my store look and work the way I envisioned. If you’re looking for a loyalty app that actually backs up its features with world-class support, I can’t recommend Appstle (and Stefan in particular) highly enough. Five stars honestly don’t feel like enough.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

4 / 5 Share

Nov. 20, 2025

5 STARS for Jackson. He went above and beyond, and made me feel valued while talking to him 4 STARS for the app - There is so much to set up, you think you'd offer a duplicate button. Also when your team is too busy to confidently help anyone else Just say that! I'd much rather see a generic message " hey no one is able to help you right now. We received your question, when we can respond we will. Much better than holding with someone for 10 minutes while they help other people and tell me they're really busy. Then getting virtually transferred to someone else who could end up doing the exact same thing. I'd much rather have transparency than "effort" to help but not being helped. Thankfully I got Jackson - you should promote him. lol

Using app

11 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Nov. 20, 2025

Drew is awesome to work with

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 20, 2025

Good product. Great support.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 20, 2025

Uri was absolutely amazing! The support experience was completely hassle-free. Uri helped me with extra things I had forgotten to update and walked me through everything smoothly step by step. Truly the best customer support I’ve ever had — fast, knowledgeable, and super friendly. Highly recommend this app!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 19, 2025

We've had an excellent experience with Appstle. There are many useful features and functions, and I really appreciate the feature-request option because it shows that they listen to their customers. The support is always quick and helpful, and the entire app is a real benefit to our business.

Using app

About 2 years

Total reviews

11

Average rating

3.5

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 18, 2025

Great app and amazing tech support. Highly recommend.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

5 / 5 Share

Nov. 18, 2025

Great functionality and ease of use, and the other apps offered compliment each other nicely for my stores! Fast responses too

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.