Appstle℠ Loyalty & Rewards
Appstle Loyalty & Rewards | Boost Engagement & Revenue 24/7
Rating
4.9
feedback
299
chart
#2,349
All reviews
Rating Breakdown
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June 22, 2023
This is a great app, it does exactly what they say it does and the customer service is excellent. Not only do they have a live chat but they actually resolve any issue you have. Definitely recommend.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
June 21, 2023
Nice app, very flexible and the team is very hands-on with the customization requests. Highly recommended.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
June 12, 2023
The team at Appstle always respond in a timely manner and are very easy to communicate with. Would recommend these guys to anyone looking to introduce a loyalty program.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
June 7, 2023
Great app, fast response from support and easy to use app. Many features that others dont offer. Highly recommend!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
June 2, 2023
Absolute trash app. Had a very simple issue with the loyalty button not working/displaying (opening) properly. I set everything up the night before and it was all working correctly. Next day it had changed location on my website and totally stopped working. I asked for help to find out what was going on and the best they could come up with was asking for access to the backend of my website. HUGE red flag right there. I refused and deleted the app. There was nothing wrong with my website. 2 days after I deleted the app, I get an email from CS saying the app was fixed without needing access to my website. Again HUGE red flag. Do not use this useless app. They wasted 3 hours of my time during the set up, I emailed over 1,000 customers to let them know about the loyalty program and the next day it was broke. My time is very valuable and so are my customers time. 100% waste my time garbage app in my opinion.
Dear Merchant, We are sorry you had less than a stellar experience with our store. We were asking for store access to update the liquid in case it's broken. Some apps modify liquid files, and we wondered if the issue could be related to that. In the meanwhile, the dev was investigating on his end. And we realized that the recent update of our app was affecting your store. Hence we were able to resolve the issue from our side. We again apologize for the inconvenience.
May 29, 2023
The app works exactly as I hoped it would. Also, the customer support and engineering teams have been helpful in making sure my concern was addressed.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 19, 2023
5* System and phenomenal support. Would recommend this to anyone with a Shopify website its the perfect customer retention tool. Wouldnt use anything else as the software and support are brilliant and very fast support times.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 18, 2023
The team at Appstle are probably some of the best i have worked with, timely and professional and honestly, a damn site more helpful than Shopify's own support. I Highly recommend their apps as they work as they need to but their prices after their free ones are very reasonable and affordable.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
May 17, 2023
Highly recommend the app; fast resolution of customer requests and the app offers lots of flexibility to adapt to merchant requirements
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 16, 2023
Best support on app ever! Speed, quick problem solving and a great designed app! Far the best from their competition!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
May 11, 2023
Compared across a number of loyalty apps and this works for our needs the most. So far the team has been pretty responsive and proactive to improve the app. Keep up the good work!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 6, 2023
So far, so good. I have not been using the app very long, but I am pleased so far. One thing that I am VERY happy about is the customer support. I needed help with a couple of things and was able to get help immediately! Thanks to Momna for her EXCELLENT customer service!!!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 6, 2023
Kehanvi was really helpful and she solved my problem in a very short amount of time. She's quick and efficient. Highly recommended!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
April 26, 2023
Amazing service! I use the Appstle Subscriptions app and they always solve any issues I have within minutes. So when I launched my Loyalty Program, Appstle was my first choice. Their live chat is swift to respond and solves any issues every time!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
April 24, 2023
Great app with a lot of potential. Has all the features you need to start your loyalty program. The best part is the dedicated hard working support team who is very keen to help any time you ask a question. I discovered some small bugs which they addressed and fixed. And since I installed it, I can see new features are being added as well. Thank you!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
April 24, 2023
Very prompt reply on all the questions you need and resolve issues super fast and with efficiency. Shoutout to Kehanvi! Thank you so much for your help!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
April 17, 2023
So far so good. For a newly released app, these folks seems to have thought everything through. And when there is an issue, their customer service and response time is outstanding. I love working with these folks
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
March 24, 2023
An incredibly helpful, customer service oriented, and super fast developer that adds app requests quickly. Really feels like a loyalty partner rather than just an app. Great job.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
March 13, 2023
A fabulous developer with helpful staff who respond quickly and resolve issues super fast and with efficiency.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)