Appstle Loyalty Reward Program
Program loyalty with points, rewards, credits, referrals & VIP
Rating
5.0
feedback
1,139
chart
#694
All reviews
Review RSS Feed
Aug. 6, 2023
DOES NOT WORK WITH SHOPIFY POINT OF SALE. Very low functionality. I have no issue with a simple app, but if it won't do the ONE thing it's supposed to do, what is the point? *Update* - This app responded to my original review by stating that my business is and my review are fake. Neither could be further from the truth. My business is very much real. I used the Appstle app for all of three days - when it was discovered that app, while it does collect points for customer purchases in store , the customers can not use or see those points in store. Rewards points can only be spent for online purchases. As a brick & mortar location - this does not work for us.
Store
My Store
Using app
3 days
Dear Merchant, This is Ria, the co-founder of Appstle. We sincerely apologize for the confusion in our initial review response. Your store name is the same as that of another store that we are currently working with Shopify on, which led to the review response mismatch. Regarding the POS concern you have raised, here is a link to show the perfectly operational and seamless NATIVE integration between Appstle Loyalty and Shopify POS. Appstle Loyalty just like its sister apps, Appstle Subscriptions and Appstle Memberships has been built for Shopify. https://www.loom.com/share/97f257c2cff040038933c94a06ee1b8c Appstle Loyalty & Rewards is one of the most feature rich loyalty apps that supports every possible activity and reward rules, to help merchants incentivize their customers. Since between the time of the review and now, Appstle Loyalty has brought in pricing plans, *I would like to extend the free trial on business premium plan to you for 30 days. Please reach out to us at [email protected] if you would like to give us another chance, and we will assign an experienced engineer to setup POS for you, *complimentary*. Once again sorry for the confusion. Hope you give us another opportunity to work with you.
July 25, 2023
So far I've been having a great experience with the app, and any issues that I do face has been appropriately addressed by the support team. Thanks team for all your help, I look forward to going live soon.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
July 22, 2023
Really helpful and responsive customer care. Definitely a cool program to add to your shop to reward returning customers for their support.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
July 21, 2023
Small dedicated team who will did everything they could for our new store and customizing the appearance. The app also seems to work well for rewards on different activities.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
July 17, 2023
Contacted customer support to change colors on the loyalty page. Hasnain assisted and answered all questions, and helped change the appearance to our color scheme. Really like the functionality of the app, and the features that we wished were there they have added to their wish list for future consideration.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
July 13, 2023
Quite successful. Live support responds very well. They also connect and solve the problem immediately. I really don't understand how such an app is free. Thank you.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
July 10, 2023
Very helpful and hands-on customer service. They assisted me with setting the whole application up and making sure it looked great on my stores theme
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
July 7, 2023
We are absolutely thrilled with this rewards app! Setting it up was a breeze, and transferring our information from our previous rewards program was a seamless process. The support we have received has been nothing short of exceptional. We are truly grateful for this incredible app that has enhanced our business. Thank you for providing such an awesome solution!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
July 4, 2023
Thanks team for helping me with my queries and getting fixes in place so i could launch the loyalty pgm along with my website. Glad to work with you!
June 21, 2025
Diese App ist MEGA STARK und leicht zu bedienen. Ich muss gestehen, das nach der ersten Installation die App erst funktioniert hat, aber dann leider Störungen hatte. Das Support Team hat dann irgendwie die Bugs alle entfernt. Nach einer Neu Installation, läuft die App bereits erfolgreich mehrere Wochen. Alles funktioniert ;) ist leicht zu bedienen und ein absoluter Mherwert für den Shop sowie unsere Kunden. Fast vergessen zu sagen, denke ist die stärkste App und sie ist auch noch gratis Riesen Danke an die Entwickler und Support Team, ihr seid spitze. :) Grüße von BS
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
June 22, 2023
This is a great app, it does exactly what they say it does and the customer service is excellent. Not only do they have a live chat but they actually resolve any issue you have. Definitely recommend.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
June 21, 2023
Nice app, very flexible and the team is very hands-on with the customization requests. Highly recommended.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
June 7, 2023
Great app, fast response from support and easy to use app. Many features that others dont offer. Highly recommend!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
June 2, 2023
Absolute trash app. Had a very simple issue with the loyalty button not working/displaying (opening) properly. I set everything up the night before and it was all working correctly. Next day it had changed location on my website and totally stopped working. I asked for help to find out what was going on and the best they could come up with was asking for access to the backend of my website. HUGE red flag right there. I refused and deleted the app. There was nothing wrong with my website. 2 days after I deleted the app, I get an email from CS saying the app was fixed without needing access to my website. Again HUGE red flag. Do not use this useless app. They wasted 3 hours of my time during the set up, I emailed over 1,000 customers to let them know about the loyalty program and the next day it was broke. My time is very valuable and so are my customers time. 100% waste my time garbage app in my opinion.
Dear Merchant, We are sorry you had less than a stellar experience with our store. We were asking for store access to update the liquid in case it's broken. Some apps modify liquid files, and we wondered if the issue could be related to that. In the meanwhile, the dev was investigating on his end. And we realized that the recent update of our app was affecting your store. Hence we were able to resolve the issue from our side. We again apologize for the inconvenience.
May 19, 2023
5* System and phenomenal support. Would recommend this to anyone with a Shopify website its the perfect customer retention tool. Wouldnt use anything else as the software and support are brilliant and very fast support times.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 18, 2023
The team at Appstle are probably some of the best i have worked with, timely and professional and honestly, a damn site more helpful than Shopify's own support. I Highly recommend their apps as they work as they need to but their prices after their free ones are very reasonable and affordable.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
May 16, 2023
Best support on app ever! Speed, quick problem solving and a great designed app! Far the best from their competition!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
May 11, 2023
Compared across a number of loyalty apps and this works for our needs the most. So far the team has been pretty responsive and proactive to improve the app. Keep up the good work!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
May 6, 2023
So far, so good. I have not been using the app very long, but I am pleased so far. One thing that I am VERY happy about is the customer support. I needed help with a couple of things and was able to get help immediately! Thanks to Momna for her EXCELLENT customer service!!!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
April 26, 2023
Amazing service! I use the Appstle Subscriptions app and they always solve any issues I have within minutes. So when I launched my Loyalty Program, Appstle was my first choice. Their live chat is swift to respond and solves any issues every time!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.