Appstle Loyalty Program Reward

I cannot rate the app fully as it’s not live yet, but I can say that the Appstle team has been very helpful with answering questions and assisting in set-up.

Nous venons de commencer avec cette application, nous utilisons appstle subscription depuis plusieurs mois avec succès. Les premiers pas avec Loyalty sont simples, nous espérons que cela aidera grandement à la croissance. Comme d'habitude avec Appstle, le support est au top avec une réactivité excellente et des réponses qui résolvent tous les problèmes que nous pouvons rencontrer. Merci !

Honestly I can't recommend this app as it stands, not if you have other options. I am using appstle subscriptions app (would recommend, very good) and this is the only loyalty app that applies points for subscription orders (we don't want to use Recharge anymore). I believe it will meet our needs in the end, but the setup is such a hassle; everything has to be done individually, you can't apply universal branding/logo/images across all the different customer email templates, widgets, etc. And the wording on the template content is often strange or incorrect - so again you have to update everything individually (you'd probably want to update to brand style anyway, but if you wanted to get up and running quickly you can't rely on the original template content as a starting point). I did a trial with Smile before realising the subscription orders couldn't be awarded points and the setup is 100 times easier. You get a quick reply from the help desk so that helps. Overall I think it's a new app and they haven't really set it all up well enough yet. Hopefully anyone choosing it in future will have an easier run!

Peter has been so awesome to work with! He understands exactly what we need and how we want our rewards to look for our customers! So wonderful to work with. Thank you for hiring and keeping such great associates! We appreciate you!

Switched from another app because of additional features and more reasonable pricing. I did have to call upon support to help me set it up correctly and make some branding improvements using custom CSS. Support has been amazing, understanding and extremely professional. I do recommend this app. I would suggest making changes to the app to make it more user-friendly.

Quite simply the best and most versatile app there is out there in this category. We use this for our customers to gain points toward free shipping and discounts on products and it has been very successful. The VIP system is great as well, allowing top tier customers to garner points quicker encourages them to shop more. The widget is very customizable and overall very easy to use. Any issues I have had the team is very quick to respond and always very helpful. Couldn't say enough great things about this app!

Incredible improvement to customer satisfaction in my company. The support team is also incredibly helpful and willing to help you do whatever needed to maximize your success with their apps! I would recommend them to anyone! You won't regret it!

Excellent service!

Excellent service and support. I have yet to find a more capable and response Support team. I love the product. It's easy to use and a great price point. By far, the best loyalty product available.

Appstle is an awesome tool, but I have to say that I am even more impressed with the support. Henry from Appstle has provided us with exceptional support. He is attentive, smart, and incredibly effective at solving issues with the Shopify plugin. His quick responses and thorough understanding of the technology have significantly enhanced our experience. It's rare to encounter a support engineer so dedicated and capable. Thanks to Henry, our e-commerce operations are smoother and more reliable.

very nice app with a good support and loyalty program, i will continue working with tham

Just migrated from another company's app, and their customer service representative KATE handled everything for me. She was very efficient and provided attentive service. All my requests were handled promptly. The migration experience this time was excellent and unforgettable. The overall functionality of the app is comprehensive. I recommend everyone to give this app a try.

Fast and knowledgeable customer service. I needed help using some features on the app and within just a few minutes my issue was resolved. Thank you for the prompt resolution.

Their customer service team is available 24/7, so I can always reach out to them whenever I encounter problems. The most amazing part is that I requested to add a function for free shipping on orders over a specified amount, which wasn't initially included when I was learning how to use their app. However, they got back to me and informed me that they had added this function just after a weekend, when I returned to the office on Monday. I was thrilled to see how quickly they could act! I've tried other loyalty apps as well, and whenever I inquired about a function, they always said, 'We will address your inquiry to our development team.' Unfortunately, I never heard back from them. I truly appreciate how promptly they respond to my questions. This is a much better experience than any other app I've used before. I will definitely recommend this app to other store owners I know!

Great customer service. Kudos to Kate!!! Spoke with her today. She is very helpful. She even provided a loom video to guide me. Very clear and direct instruction. I love their customer service support

Setting up was easy and was helped every step of the way

Such a great customer service!! Replied within 2 minutes and instantly helped me with changing the colors so the loyalty program fits my webdesign. Shout out to Nancy for her great help and kind advice.

Would recommend. Had some difficulties getting certain things to work, but dev helped us figure out what we were doing wrong. App seems to do exactly what it's supposed to. Very appreciative of the quick response to our needs.

Mona was an amazing assistant :) Also any time I had any complication this team helped me really fast.