Appstle℠ Memberships
Best App for eCommerce Memberships | Appstle
Rating
4.9
feedback
467
chart
#683
All reviews
Rating Breakdown
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Oct. 4, 2024
Outstanding customer service with a very unique service for my unique business
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Oct. 4, 2024
Good and fast support!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Oct. 2, 2024
We had a few unusual requests from our end, and most of them were quite tricky. The Appstle Team (Uri & Hussain) took the matter into their hands and spent a lotta time helping us out. They even scheduled a couple of calls to walk us through different solutions. Uri went out of his way to record loom videos right and left to help us out (whenever we had a question) Thank you team for accommodating all our requests and going out of your way to help us out.
Store
My Store
Using app
22 days
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Sept. 30, 2024
Taylor was super fast and efficient during our chat. Thank you so much for your support. I also mentioned to Taylor, that I am currently using Appstle Memberships on my other store and I really like you guys. Super awesome team!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Sept. 29, 2024
Incredibly simply app to use, it provides a much needed "membership" option app option on. Shopify. Customer service, is excellent both in terms of their timeliness and ability to provide straight forward instructions. Much appreciated.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 26, 2024
So Good!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Sept. 25, 2024
Great customer support. All our questions were answered promptly with easy to understand directions.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 24, 2024
这款插件非常好用，插件的特色在于他们的技术人员非常的专业，友好，热情，无论我什么时候遇到问题 ，直接联系技术人员，都会第一时间非常快速且友好的帮我解决，我非常愿意把这款插件推荐给需要的人。
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Sept. 19, 2024
Exelente servicio me atendieron muy rapido y en mi idioma gracias
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 16, 2024
Uri and his team helped me solve an issue very quickly. Their response time is so fast. Great program and easy to use.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Sept. 6, 2024
This app is great, if you don't know how to operate it, their customer service will help you a lot, thanks Adrian!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 5, 2024
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Sept. 5, 2024
Appstle Memberships has been more that willing to help each time I've contacted them with a question or concern, and been able to show me how to configure things the way that I've needed them for our platform. So impressed.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 5, 2024
Support is responsive and helpful.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Sept. 4, 2024
great customer service! Quick and friendly
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Sept. 3, 2024
I recently evaluated this app for my business, and I've encountered several issues that have impacted my experience: 1. Tag Management: When a customer cancels their membership, their tags remain on the Shopify customer list, and there is no option to remove them. 2. Perk Access: Even after logging out on any browser, the discount perks remain active, allowing anyone to access them without restriction. 3. Discount Limitations: The app only allows one discount perk per member and does not support applying multiple perks or setting limits. This limitation prevents customization for different membership tiers. 4. Customer Service Experience: Initially, I was pleased with the customer service. However, I encountered issues when granting temporary access to a support representative. Despite "Uri's" efforts, multiple customer profiles were erroneously added to my list. I am unable to delete these profiles due to the app’s limitations on tag removal. Based on these challenges, I am considering switching to a different app and would not recommend this one at this time.
Hi, This is Ria, the co-founder of Appstle. I have reviewed your concerns: 1. Actually, the issue you were facing was not a tag removal issue, but it was a customer removal issue, which Shopify doens't allow as of now, if a customer had a recurring purchase with a store in Past. As explained in one of chat sessions as well in reference with this Shopify community discussion doc: https://community.shopify.com/c/subscriptions-apis/cannot-delete-customer-with-cancelled-subscription/m-p/1989782#M1742 2. It should not happen, if you are logged out and trying to checkout with a different email (the discount code will get invalidated itself). But if you are logged out and checking out with an email which is a valid membership, the discount will be applied as this is a known behaviour. But if a customer (who is not a member) is trying to copy and paste that code on their checkout, the code will be invalidated itself. 3. This is how the system works with Shopify as of now, even if you have two discounts combined in Shopify and wish to apply both on checkout, one will be applied automatically but the other needs to be applied manually. 4. This is again the same thing as point 1, you were not able to delete the profiles due to the reason they had a subscription in the past, and not due to the tag being present in their profile. I am happy to have a chat with you to personally go over any other concerns you may have. You can email me [email protected] Thanks,
Sept. 3, 2024
Customer support came online within 2 mins, and within 5 my config was sorted. Super helpful and fast. Really makes a difference amongst a sea of sketchy apps with terrible documentation and now support. These guys are the opposite. Super good.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Sept. 2, 2024
very good
Thank you so much for the wonderful review! We’re thrilled to be a part of your store’s ecosystem and to support you in your growth. Your success is our priority, and we’re here to help you every step of the way.
Sept. 2, 2024
We recently moved our little (not-for-profit) Shopify based membership system over to Appstle, so as our organisation membership base grew, we could better support them. Appstle lived up to our expectations- not only did they help us migrate our membership list and set up our plans, even when some of our members (slipped through the gaps) during the test periods and transfer, they went out of their way to help us resolve the issue. Thank you to Adrian and the team for your excellent service - always patient, polite and timely. Kind regards, Therese - Munda Biddi Trail Foundation
Thank you for your kind review! We’re delighted that we lived up to your expectations and that we could assist you effectively during the migration of your membership system. We look forward to continuing to support and your growing membership base.