Appstle℠ Memberships
App for membership plans, member perks, and recurring payments
Rating
4.9
feedback
691
chart
#534
All reviews
Review RSS Feed
Nov. 8, 2022
The BEST customer service ever!!! I literally cannot stress that enough. The apps functionality is awesome + amazing customer service.
Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.
Nov. 2, 2022
Very helpful team. Quick and thorough responses when I had questions to ensure our plans success. Highly recommend.
Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.
Oct. 20, 2022
In the process of set up the support team have been very helpful and the App seems to do what we need for a Membership scheme
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Oct. 20, 2022
I have had to reach out to support on several occasions and they always go above and beyond to help solve my problem. Very Responsive and knowledgeable team.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Oct. 15, 2022
We just started using the app and we've had very helpful customer service setting everything up so far!!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Oct. 10, 2022
The developers are really helpful, and respond quickly . This app is getting easier to use with their help- i've picked it up in a few hours :)
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Sept. 17, 2022
ho iniziato ad usare l'app da poco tempo, con l'aiuto del customer care sono riuscito ad implementare tutte le funzionalità desiderate. Ottima app e ottimo servizio clienti.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Sept. 15, 2022
We are planning to use the app for a farm shop membership scheme. The support from the team is second to none and very quick to respond.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Sept. 12, 2022
The Appstle membership app is easy to use. and more importantly the team is also very responsive and supportive.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Aug. 23, 2022
Great customer service! Very helpful in getting things implemented. Appreciated. Reccommended app if you're looking membership.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Aug. 22, 2022
I just downloaded the app a few days ago and I am still on the free trial. I am trying this membership app because it intregrates with Pagefly. I needed a lot of help to get the app up and running. The Appstle support team is next to none! They have spent so much time helping me to get this working and looking the way we want. Also, there response time is crazy fast! They are usually responding back to me in chat within a few minutes. Highly recommend checking their apps out!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Aug. 16, 2022
Fantastic app with great customer support. Kehanvi helped me perfectly and extensively. I highly recommend Appstle!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Aug. 16, 2022
Super SAV ! Appli très pratique à utiliser ! je recommande ! SAV réactif et très optimal pour les problèmes rencontrés
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Aug. 15, 2022
This app does what I need for my membership program, members only products, free shipping codes, and lets me create different tiers with customized features. Their customer support team is also helpful - especially Kehanvi who has helped me set up the membership program.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Nov. 28, 2022
This is an update on my initial review. Before signing up with Appstle, I was using another membership app that lacked a feature that my customers requested. Appstle offered that feature so I switched apps. That was back on August 1st, 2022. It is now the end of November. At first I thought everything was fine, but I was very mistaken. There was one issue after the other. I would always contact their customer service via Chat and they would respond in a timely manner, but wouldn't completely fix the problems. Issues continued on and on for 3 months with no satisfactory resolutions. Customers were being double billed (even after they cancelled their membership!), they were being billed the wrong amounts, the wrong billing intervals, non-members were continually able to access products that were supposed to be restricted and only accessible to paid members, customer tags weren't being removed once a customer cancelled their membership so they were able to continue accessing restricted collections/products even after they no longer paid for the membership, and the list goes on. Another downside to using this app was that I had to force a connection with Stripe as my payment gateway. In the US (my location) Shopify doesn't support Stripe payments and therefore my payment gateway options were limited. No shop pay, shop installments, Shopify capitol offers, etc. I gave them 3 months to fix everything. They were always responsive and professional, but completely failed to fix anything. As a result, my business sales tanked. Members were cancelling and frustrated with the continued, unresolved billing issues. My business's reputation as being one of the top, go-to stores in my niche was at serious risk. This app almost cost me my entire business, which I've worked so hard to build. Let my disastrous experience serve as a warning to others.
Hello, This is Ria, the co-founder of Appstle. I have gone over your tickets and did not find any recent reach-outs. Also, all your previous tickets seem to have been fixed, with our CTO himself being involved in the last one. Happy to have a chat with you to personally go over any other concerns you may have. You can email me [email protected]
Aug. 4, 2022
Great app and the best Customer Service i have ever Experienced they will really answer you in minutes! would give 10 stars if i could .
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
July 30, 2022
I have learned to just start a chat and watch the magic happen. We use Appstle for subscriptions and now memberships. People who subscribe to a coffee product are automatically enrolled in the membership to receive automatic perks on the site. Since time is so valuable, I just ask for their help and their excellent reps on the chat make it happen fast and teach me how. Highly recommend over ReCharge.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
July 12, 2022
Useful app for managing subscriptions / memberships, offers more features than competition (ie. Recharge or Loop) at a better price. Helpful customer service.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
July 2, 2022
Great on boarding process, helped get us started with free delivery services! Looking forward to test running and implementing the features over the next couple of weeks but soo far its been a great experience and amazing customer service :)
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
July 1, 2022
Great app, really pleased with its offering so far. Support team is amazing and are very responsive to any questions, would strongly recommend !
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.