Attentive: AI‑led Email &SMS
Mobile and AI Marketing at Scale
Rating
4.7
feedback
94
chart
#4,333
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
4%
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Less than a day
0%
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Less than a month
1%
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Less than a year
33%
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More than a year
61%
Reviews Summary
Attentive is highly praised by ecommerce merchants for its user-friendly interface, seamless integration with Shopify, and powerful features for email and SMS marketing. The platform's AI tools, intuitive dashboard, and extensive library of templates make it easy to create and monitor campaigns. Customers appreciate the responsive support team and the proactive approach to compliance. However, some users mentioned a need for more customization options in reporting and deeper data visibility. Overall, Attentive is seen as a valuable tool for driving engagement, increasing revenue, and improving marketing performance.
Highlights
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All reviews
Nov. 12, 2025
We have used Attentive for many years and have been happy with every aspect. The features and UI are solid, they are always pushing on product development, and are proactive with compliance. I can't speak highly enough about their white glove support and dedicated CSMs. Chelsee is top tier and has felt like an extension of our internal team.
Oct. 23, 2025
Using Attentive has been super easy and helpful for our marketing efforts. Creating and monitoring campaigns is user friendly and easy to stay organized. They offer various analytic reports to help monitor performances. AI Grow is also a useful addition to offer more sign-up units and grow our audience. The support team is super responsive and everyone I've interacted with has been very friendly and helpful.
Oct. 23, 2025
Extremely happy with the performance of Attentive over the last several years. Constantly improving the U/I and different rollouts that fit client needs. Definitely a core function for our business!
Oct. 16, 2025
We really love Attentive as our email and SMS solution! It's so user- friendly, easy to integrate with our other tools and all of the reporting and dashboards are easy to digest and analyze.
Oct. 13, 2025
We have used Attentive for about 5 years now for our SMS program. They have been so great to work with, the software works great and is easy to use to setup messaging, campaigns and automations. They were so great, that we moved our email management over to them as well about 3 years ago. Having the all in one soltuon for email and SMS makes automations great to keep messaging consistent. Also, in the world of tricky SMS litigation they are great about staying on top of it and helping to keep you complaint. Highly recommend.
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