Attentive: SMS + MMS Marketing
SMS marketing built to help e-commerce brands increase revenue
Rating
3.9
feedback
37
chart
#3,062
All reviews
Rating Breakdown
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June 13, 2024
Users have reported an increase in ROI and effective reach to customers through the text program provided by Attentive.
Feb. 19, 2024
I can't say enough good things about Attentive. They have been our favorite platform for years. Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing. I recommend Attentive to everyone!!!!
Feb. 5, 2024
Our experience with Attentive has been highly positive. The team we work with is consistently helpful, insightful, and a pleasure to collaborate with. White glove is quick and easy to contact if we have questions. The user interface is user-friendly, and the company regularly introduces new product releases. We would highly recommend Attentive.
Feb. 5, 2024
We've been with Attentive for over a couple of years now and we've had a great experience working with the platform & our account managers. The platform is easy to navigate, they have plenty of resources available on how to optimize your sms/mms marketing strategy, and the campaigns/journeys/signup units are easy to set up! We've definitely seen an increase in ROI since we've made the switch. Not to mention, their White Glove Service is extremely helpful in answering our questions and concerns.
Jan. 30, 2024
We've been using Attentive for a few years. Their Shopify integration is easy and seamless. We can also always count on their White Glove support to help us if we have any questions or need help.
Jan. 22, 2024
We are an established brand and made the switch to Attentive over a year ago. Their onboarding team was organized and our reps (currently Marc) really add value to our SMS marketing. We've never had an issue with the platform and even the AI recommendations for text campaigns provide very good examples that we often use over our own planned copy.
Jan. 19, 2024
We've used Attentive for 3.5 years now, and they have continuously impressed us each year with their innovations in the SMS/email space. Their support team is top-notch and will make setup a breeze. Can't recommend them enough!
Jan. 19, 2024
Attentive has been a great partner to work with. They have helped our text program go from very slow and minimal, to a program that really does reach our customers and send them relevant texts. Their integration team was great to work with, and their continued support and partners have helped us many times. If you are looking for a partner to help with your text program then Attentive will be a great partner. Thank you!
Jan. 18, 2024
Attentive works great for our team! They are trend setters and always are on the forefront of innovation in terms of proprietary features. Their support team is also amazing.
Jan. 16, 2024
Attentive is a terrific SMS marketing provider. Their white glove service is unmatched and has been critical for my lean marketing team. They are an internal part of our marketing communications and their employees have all been amazing to work with. They do a great job at providing you with helpful resources and tools!
Jan. 16, 2024
Attentive has been a top notch SMS provider. It's super easy to use and the White Glove support is second to none. Chat is always available so you never have to feel stuck, you can always get an answer. Reporting is great too.
Nov. 19, 2022
Exceptional White Glove service - professional, patient, knowledgeable and timely. I also like the automated journeys, sign-ups and SMS message. Easy to you!
June 7, 2021
Attentive has been a GREAT new asset to our business. The support team is great at start-up, and there for you as you go. So glad they are part of our program.
May 27, 2021
Attentive has been a game-changer! The interface is so easy to use, the resources are insightful, and their customer support is the best part - their white-glove team and our own account manager are there to help with everything along the way. We only wish we would have brought Attentive on sooner!
May 24, 2021
The interface is very user friendly and the support the attentive team provides is incredible. Really great app for anybody looking to scale their SMS marketing.
May 20, 2021
Love the deep integration with Shopify attentive has built, we are segmenting and sending better than ever!
May 20, 2021
Attentive has quickly become an integral part of our marketing-generated revenue (roughly half of our revenue generated from email). We asked our ESP if SMS was cannibalizing our email leads and surprisingly, our account manager told us that SMS did NOT affect our revenue from emails, if anything, it's boosting it (more eyes, more touchpoints, not as invasive). If you have not considered SMS marketing for your company's needs, try checking out a demo. It is seriously game-changing since people check their texts more than they check their emails. Our Account Manager and the attentive team have been amazing too--helpful, problem-solving, and focused more on how we can get more customers looking at our products rather than how can we generate more revenue. Customer service is responsive and thorough, and the products they have in the pipeline are going to be game-changing. Attentive is compliant with all laws involving texting so there's no need to worry.
May 20, 2021
We love Attentive and would recommend it to anyone looking to scale the SMS/MMS program. The support is incredible.
May 19, 2021
Great service! My account rep is very responsive and helpful. The platform is robust and they keep innovating. I like the automated flows you can set up and the reporting is really easy to read. If you use Klaviyo it's similar to that for flows and will feel easy to use.