Attentive: AI‑led Email &SMS

Oct. 6, 2025

Using Attentive has been an awesome experience! It integrates seamlessly with Shopify and offers an intuitive, user-friendly interface. The campaign analytics are incredibly insightful, and the support team is always helpful and responsive. Since switching to Attentive, we’ve significantly scaled our SMS marketing while continuing to grow our email subscriber base. I highly recommend Attentive to any brand looking to take their marketing to the next level!

Oct. 6, 2025

We've been with Attentive for a year now and continue to see our revenue from the channel increase YOY. It's very easy to use, has great reporting features, and the White Glove Support is fast. I love the library of texts to get inspiration for new campaigns. Really couldn't ask for more in an SMS platform.

Oct. 6, 2025

Seamless, frictionless, app integration! So easy to use and great SMS platform with low cost and high conversion rates. Thanks attentive!

Oct. 6, 2025

We've been using Attentive for about 4 years, and I'm so glad we made the switch from Klaviyo. The UI is super easy to navigate, and if I ever run into any issues, my account manager and the white glove team are always available to help me out. Email and SMS are our most profitable sales channels, and Attentive makes it easy.

Oct. 6, 2025

We have been using Attentive for a year with my current company and I used it for two years at my previous job. I just haven't used another SMS service I like as much as this, and their AI pro features have significantly improved our performance and made my job easier. The support to team is super helpful and responsive as well.

Oct. 6, 2025

We’ve used Attentive for over four years, and they’ve been a fantastic partner! The platform is intuitive and easy to use, the Attentive and White Glove teams are always helpful, and they continue to enhance their features and offerings.

Oct. 6, 2025

We’ve been with Attentive for almost 7 years and it’s been rock solid. The platform is intuitive, fast, and built for marketers. Clean UI, smart segmentation, easy testing, and dependable deliverability. Their team is the real edge: proactive, knowledgeable, and available for anything from BFCM prep and campaign strategy to backend and integration support. Onboarding new features is smooth, compliance is clear, and reporting makes it simple to tie programs to revenue. Attentive scales with us and keeps improving. If you want a partner, not just software, this is it.

Oct. 6, 2025

Easily integrates with our existing stack (Klaviyo, Gorgias, Shopify) and onboarding was a breeze. Our SMS revenue has increased by more than 200% since switching from Klaviyo SMS!

Oct. 6, 2025

We've been with Attentive for years and have had such a great experience. It’s super easy to use, and their team is always there to help whenever we need it. The results speak for themselves!

Oct. 2, 2025

We've been using Attentive for over 4 years. Attentive has been an incredible partner in helping us elevate our SMS marketing channel, ensuring we can reach our customers in meaningful, timely, and engaging ways. Their platform is extremely user-friendly and intuitive, and most importantly has helped us turn SMS into one of our most effective owned channels. Their team is proactive, collaborative, and always eager to help us innovate.

Oct. 1, 2025

We've been with Attentive for a few years now with multiple brands in our company. We are using them for email and SMS and the dashboard is very user-friendly unlike some other companies we used like Klaviyo and Yotpo. We are currently working with Erika our Senior Customer Success Manager who has been very helpful in getting us ready for BFCM. She's provided all the resources (links) and tools needed to excel this quarter. She's also super responsive! It's great having some guidance if needed with growing our brands because we've worked with many companies before that don't provide the additional expertise. Out of all the email marketing companies we've worked with, this one by far is the best!

Sept. 30, 2025

I’ve been using Attentive for over 2 years now and couldn’t be happier. The platform is incredibly user-friendly and their segmentation abilities make it easy to reach the right audience with the right message. What truly sets them apart is their AMAZING customer service. The team (my rep in particular) is always attentive (pun intended!) and goes above and beyond to help problem-solve, answer questions, and even suggest new strategies to improve my email and SMS program. Highly recommend!

Sept. 30, 2025

Absolutely love working with this company! The team is so 'attentive', we meet monthly to align on strategy and growth for SMS, and they’re always there with 24/7 white-glove support whenever we need it. Since switching over to Attentive, we’ve not only seen meaningful growth in our customer base but also a clear lift in revenue. It truly feels like a partnership, and we couldn’t be happier with the results so far.

Oct. 6, 2025

Attentive is super user friendly with a great UI/UX. It offers a ton of reports and look at to help your marketing team make adjustments and grow. Attentive has helped us grow conversions especially with the new AI Pro feature. The customer service (WhiteGlove) is outstanding and their growth team goes above and beyond to help you. If there are concerns, it's easy to schedule a call and talk through the problems. They actually give you real solutions and can go into your account and make edits.

Sept. 30, 2025

Been using Attentive for both SMS & Email for over two years now and have seen fantastic results across both areas. The support we recieved in both migration and also day to day execution and strategy is what sets them apart. Would definitely recommend!

June 6, 2025

Oct. 14, 2024

I've used Attentive SMS and MMS messaging the last four years and love the platform and customer service. Whenever I run into an issue, I'm able to communicate with my CSM or White Glove Service, making it a seamless process that's not frustrating. Attentive is constantly making new updates to the platform, making it a great experience for customers to receive updates and offers in a timely manner. I like being able to update journeys and with the press of a button, turn on a journey that I can tailor with specific copy and brand voice. Overall, I love how user-friendly the interface is and how it has strong integration capabilities with e-commerce platforms such as Shopify, making it a go-to with any company I work at. I definitely recommend!

Aug. 21, 2024

We love Attentive! The platform is easy to use and their support team is always there to assist whenever we need!

Aug. 19, 2024

Attentive has become a crucial pillar of our SMS marketing efforts, allowing us to reach customers in a way that feels authentic and effective. The platform’s flexible automation and segmentation capabilities let us tailor messages with ease, driving both engagement and retention. The data-driven insights have empowered us to refine our strategy continually and deliver campaigns that resonate on a personal level. Plus, the ease of integrating with our existing tools has made scaling our SMS program straightforward.

Aug. 16, 2024

I have worked with Attentive for several years across different direct to consumer businesses. They have consistently been a great partner to scale the SMS channel. From onboarding to ongoing strategy calls - they have provided 10/10 service to see the most revenue and ROI from SMS.