Attentive: AI‑led Email &SMS
SMS & Email helping brands increase ROI
Rating
4.7
feedback
111
chart
#4,036
All reviews
Aug. 13, 2024
We use Attentive for SMS Marketing and it's been a game changer. Very easy to use and also their support team is the best. They're really invested in your business and want to see you succeed. Highly recommended if you're consider SMS/Email marketing!
Thank you for the glowing review! We're thrilled to hear that Attentive has been a game-changer for your SMS marketing and that you've found the platform easy to use. It's especially rewarding to know that our support team has been so invested in your success. Your recommendation means a lot to us, and we're excited to continue being a part of your marketing journey!
Aug. 12, 2024
Attentive has been a great partner and really helped elevate our SMS channel. The support we've received has been hugely beneficial in not only helping with setup and onboarding but ongoing, keeping our program fresh and evolving over time.
Thank you for your feedback! We're delighted to hear that Attentive has played a key role in elevating your SMS channel and that our support team has been there for you every step of the way—from setup and onboarding to ongoing optimization. We're committed to helping you keep your program fresh and evolving, and we look forward to continuing this partnership as you grow!
Aug. 12, 2024
We love Attentive - we've now worked with them for 3 different countries. The set up and integration are really easy to navigate and the reps are friendly and knowledgeable. The only real obstacle we've come across is a lack of integrations with Shopify Markets - for example, we have the US and CA on one Shopify account and although they're two separate Attentive accounts, we are limited to how many journeys linked to Shopify events we can do for Canada. Overall though, would highly recommend to anyone looking for a robust, easy to navigate and successful SMS program.
Thank you for sharing your experience and for your continued trust in Attentive across multiple countries! We're glad to hear that the setup and integration have been smooth and that our team has provided friendly and knowledgeable support. We appreciate your feedback regarding Shopify Markets, and we understand the importance of having more flexibility with journey creation. Please know that we're always working to improve our integrations and address these kinds of limitations. Your recommendation means a lot to us, and we're here to support your success as you expand your SMS program!
Aug. 7, 2024
Great support and guidance from staff on how to implement new ideas. App was easy to install and journeys work great!
Thank you for your feedback! We're glad to hear that our support team has provided you with valuable guidance for implementing new ideas and that the app installation was a breeze. It’s great to know that the journeys are working well for you. We’re here to support your continued success and innovation!
Aug. 6, 2024
Attentive's platform customization and automation capabilities are top-notch, enabling us to create engaging, personalized messages and efficient campaigns. They've made meaningful updates to their data visualization and analytics providing more valuable insights so we can continue to optimize our strategy. Their integrations and segmentation options further enhance our ability to easily manage campaigns and targeting. Our account team is excellent and the support, innovative features, and reliable service make it the best choice for us.
Thank you for your fantastic review! We're delighted that you're finding value in our platform's customization, automation capabilities, and the updates we've made to data visualization and analytics. It's great to hear that these features, along with our integrations and segmentation options, are enhancing your ability to manage and optimize your campaigns effectively. We're also thrilled that your account team has been a strong support for you. Your feedback inspires us to continue innovating and providing the reliable service you deserve. We're proud to be your chosen partner!
Aug. 6, 2024
Attentive is very user-friendly and the integration with AI has made great recommendations based off customer performance and best practices in the industry. We've seen an increase in both engagement and conversions!
Thank you for your review! We're thrilled that you've found Attentive user-friendly and that our AI-driven recommendations have positively impacted your engagement and conversions. It's great to hear that the integration of AI has provided valuable insights based on customer performance and industry best practices. We're excited to continue supporting your success!
Aug. 5, 2024
Attentive has been a game-changer for our marketing efforts, providing us with the tools and support needed to achieve significant growth. Their comprehensive platform, featuring prewritten campaign templates and expert playbooks, has made it easy for us to craft effective campaigns and scale our strategy seamlessly. The innovative two-tap technology has been particularly impactful, allowing us to rapidly grow our SMS and email subscriber lists and engage our audience more effectively. What sets Attentive apart is their exceptional customer support. The team consistently surrounds us with experts who offer valuable insights and help drive positive KPI results. Their dedication to our success is evident, and it's why we've not only entrusted them with our SMS marketing but have also migrated our email marketing efforts to their platform. Attentive's forward-thinking approach, including the development of new tools with AI technologies, ensures that we stay ahead of the curve and meet our business objectives. I cannot recommend Attentive enough to anyone looking to elevate their marketing game; they are an indispensable partner in driving success.
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Attentive has been a game-changer for your marketing efforts and that our platform, especially the two-tap technology, has helped you achieve significant growth. It's also fantastic to know that our customer support team has made such a positive impact on your experience. We're committed to continuously innovating and providing the tools you need to stay ahead of the curve. Your recommendation means the world to us, and we're honored to be your partner in driving success!
July 18, 2024
Attentive as a partner has been wonderful. I have to say the level of support and timely responses/guidance is unparalleled - their team is always friendly, supportive and will dive into the tactical with our rather small team - that support is so appreciated. They also are always innovating and adding new features and possibilities so I'm excited to see what else they come up with.
Thank you for your kind words! We're thrilled to hear that our team's support and guidance have made such a positive impact on your experience, especially given the size of your team. We take pride in being a partner that you can rely on for both strategic and tactical needs. Your excitement about our ongoing innovation means a lot to us, and we're eager to continue bringing new features and possibilities to help you grow. We're here to support you every step of the way!
Feb. 19, 2024
I can't say enough good things about Attentive. They have been our favorite platform for years. Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing. I recommend Attentive to everyone!!!!
Thank you for your fantastic review! We're honored to be your favorite platform and thrilled that our Shopify integration and customer service have made such a positive impact on your experience. Our team strives to provide top-notch support, and it's great to hear that the in-app white glove service and dedicated CSM have met your needs. Your recommendation means the world to us, and we look forward to continuing to support your success!
Feb. 5, 2024
Our experience with Attentive has been highly positive. The team we work with is consistently helpful, insightful, and a pleasure to collaborate with. White glove is quick and easy to contact if we have questions. The user interface is user-friendly, and the company regularly introduces new product releases. We would highly recommend Attentive.
Thank you for your positive feedback! We’re thrilled to hear that your experience with Attentive has been so rewarding. :) It's great to know that our team has been helpful and insightful, and that the White Glove service has made it easy for you to get assistance. We're also glad that you find the user interface user-friendly and appreciate our ongoing product updates. Your recommendation means a lot to us, and we look forward to continuing to support your success!
Feb. 5, 2024
We've been with Attentive for over a couple of years now and we've had a great experience working with the platform & our account managers. The platform is easy to navigate, they have plenty of resources available on how to optimize your sms/mms marketing strategy, and the campaigns/journeys/signup units are easy to set up! We've definitely seen an increase in ROI since we've made the switch. Not to mention, their White Glove Service is extremely helpful in answering our questions and concerns.
Thank you for your wonderful feedback! We're thrilled to hear that your experience with Attentive over the past couple of years has been so positive. It's great to know that you find the platform easy to navigate and that our resources have helped optimize your SMS/MMS marketing strategy. We're especially pleased that you've seen an increase in ROI since making the switch. Our White Glove Service team is here to ensure you have the support you need, and we look forward to continuing to assist you on your journey!
Jan. 30, 2024
We've been using Attentive for a few years. Their Shopify integration is easy and seamless. We can also always count on their White Glove support to help us if we have any questions or need help.
Thank you for your feedback! We're thrilled to hear that your experience with Attentive over the years has been positive, especially regarding our easy and seamless Shopify integration. Teamwork makes the dream work. :) It’s great to know that our White Glove support team has been a reliable resource for you whenever you have questions or need assistance. We're here to help you continue to succeed, and we appreciate your trust in us!
Jan. 22, 2024
We are an established brand and made the switch to Attentive over a year ago. Their onboarding team was organized and our reps (currently Marc) really add value to our SMS marketing. We've never had an issue with the platform and even the AI recommendations for text campaigns provide very good examples that we often use over our own planned copy.
Thank you for sharing your experience! We're delighted to hear that your switch to Attentive has been smooth and positive over the past year. It's fantastic to know that our onboarding team and your representative, Marc, have added value to your SMS marketing efforts. We're also pleased that our AI recommendations have provided useful examples for your campaigns. Your feedback motivates us to continue delivering a platform that meets your needs, and we're excited to support your ongoing success!
Jan. 19, 2024
We've used Attentive for 3.5 years now, and they have continuously impressed us each year with their innovations in the SMS/email space. Their support team is top-notch and will make setup a breeze. Can't recommend them enough!
Wow 3.5 years! Thank you for your wonderful review! We're thrilled to hear that your experience with Attentive over the past 3.5 years has been so positive and that our continuous innovations in SMS and email have impressed you. It's great to know that our support team has made the setup process easy for you. Your high recommendation means a lot to us, and we look forward to continuing to exceed your expectations!
Jan. 19, 2024
Attentive has been a great partner to work with. They have helped our text program go from very slow and minimal, to a program that really does reach our customers and send them relevant texts. Their integration team was great to work with, and their continued support and partners have helped us many times. If you are looking for a partner to help with your text program then Attentive will be a great partner. Thank you!
Thank you for your fantastic review! We’re delighted to hear that Attentive has transformed your text program into a powerful tool for reaching your customers with relevant messages. It’s wonderful to know that our integration team and ongoing support have made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to be your trusted partner in SMS marketing!
Jan. 18, 2024
Attentive works great for our team! They are trend setters and always are on the forefront of innovation in terms of proprietary features. Their support team is also amazing.
Thank you for your wonderful feedback! We're excited to hear that Attentive works great for your team and that you appreciate our commitment to innovation and proprietary features. It's also fantastic to know that our support team has made a positive impact on your experience. Your support motivates us to keep pushing the boundaries, and we look forward to continuing to help you succeed!
Jan. 16, 2024
Attentive is a terrific SMS marketing provider. Their white glove service is unmatched and has been critical for my lean marketing team. They are an internal part of our marketing communications and their employees have all been amazing to work with. They do a great job at providing you with helpful resources and tools!
Thank you for your kind words! We're so glad to hear that you consider Attentive a terrific SMS marketing provider and that our White Glove service has been essential for your lean marketing team. It's wonderful to know that our team members have been a valuable part of your marketing communications and that our resources and tools have been helpful to you. Your feedback inspires us to keep delivering exceptional service, and we're excited to continue supporting your success!
Jan. 16, 2024
Attentive has been a top notch SMS provider. It's super easy to use and the White Glove support is second to none. Chat is always available so you never have to feel stuck, you can always get an answer. Reporting is great too.
Thank you for your fantastic review! We're thrilled to hear that you consider Attentive a top-notch SMS provider and that you find the platform easy to use. It's great to know that our White Glove support and chat availability have made it easy for you to get assistance whenever you need it. We're also pleased that you're satisfied with our reporting features. Your feedback is greatly appreciated, and we're here to support your continued success!
June 7, 2021
Attentive has been a GREAT new asset to our business. The support team is great at start-up, and there for you as you go. So glad they are part of our program.
May 27, 2021
Attentive has been a game-changer! The interface is so easy to use, the resources are insightful, and their customer support is the best part - their white-glove team and our own account manager are there to help with everything along the way. We only wish we would have brought Attentive on sooner!