Rating

4.9

feedback

267

Reviews

chart

#1,834

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    39%
  • Less than a month
    37%
  • Less than a year
    18%
  • More than a year
    1%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the support team, particularly individuals like Sam, Tansy, and Mack. Users highlighted the quick response times, knowledgeable assistance, and patience exhibited by the support staff. The app itself was commended for its functionality, ease of use, and effectiveness in setting up auctions on websites. Customers appreciated the feature-rich nature of the app and the intuitive setup process. However, there were a few mentions of limited documentation, but this was compensated for by the excellent chat support that filled in any gaps.

Highlights

Exceptional customer service and support
Functionality and ease of use
Quick response times and knowledgeable assistance
Limited documentation but compensated by chat support
Feature-rich and intuitive setup process

Rating Breakdown

  • 5
    94% (251 ratings)
  • 4
    3% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)

Reviews with Text

  • 94% (252)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2026

Needed help getting it working right away do to the complexity of our store, but a few messages back and forth and its all working. Will test the app out further and update the review if anything changes.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2026

Very helpful

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2026

Very helpful and responsive customer service. quick reaction to my requests. illuses professionally sorted

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2026

We just installed the app and are still in the early stage of testing it, so I cannot yet comment on long-term stability. However, the initial setup experience has been very positive. The support team responded within minutes and helped us quickly fix the theme integration so that the auction details now appear correctly on the collection page and in the account area. Based on our setup experience, the support was very fast and professional.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 8, 2026

Using app

22 days

Total reviews

1

Average rating

5.0

All reviews

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