Auction Today
Run Auctions on Shopify with Auction Today – Boost Sales!
Rating
4.7
feedback
192
chart
#1,817
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The Auction Today app has received overwhelmingly positive reviews from users, with many praising the excellent customer service and quick response times. Users highlighted the helpful and patient support team, especially mentioning individuals like Shakil and Sam who provided exceptional assistance. The app was commended for being easy to use and customize for online auctions, with features that cater to different business needs. Users also appreciated the app's functionality and the ability to create customized auctions on their Shopify stores. However, there were a few negative reviews mentioning issues with the app's functionality, such as problems with automatic bidding, bid increments, and customer invoicing. Some users also expressed dissatisfaction with the lack of support for Shopify 2.0 and difficulties in managing multiple items won by customers.
Highlights
Rating Breakdown
All reviews
Nov. 19, 2024
I just uploaded my first auction and it has been pretty easy to use so far! The customer service was extremely helpful in helping me understand the way it all works! My auction is to go live tomorrow!
Nov. 18, 2024
a little tough to get setup but sam from support has been very helpful on getting it straight for me
Nov. 16, 2024
Took the time to adjust all settings and setup an auction and it just never added the auction to the listing despite activating the app on the theme. Chat was unresponsive. Waste of time.
Hello, our sincere apologies for the experience you had. We pride ourselves in the customer service we provide to our merchants. Unfortunately the time when you reached out to support team, our team member where not able to reply back promptly; and by the time we replied back you had uninstalled the app. Kindly give us one more opportunity to help you. We promise to do our best for you.
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