Auction Today for Shopify

Auction Today

Run Auctions on Shopify with Auction Today – Boost Sales!

Developer
View on App Store

Rating

4.8

feedback

206

Reviews

chart

#1,757

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    21%
  • Less than a month
    30%
  • Less than a year
    44%
  • More than a year
    0%

Reviews Summary

The Auction Today app has received overwhelmingly positive reviews from users, with many highlighting the excellent customer service and ease of use. Users have praised the app for being easy to install and customize, with responsive and helpful customer support available whenever needed. The support team, particularly individuals like Sam, Shakil, and Mack, have been commended for their patience, efficiency, and dedication in assisting users with setup and troubleshooting. Additionally, users have expressed excitement about the app's features and the potential it offers for their online auctions. However, there have been a few negative reviews mentioning issues with the app's functionality, such as problems with auction listings, confusion with bidding options, and difficulties with payment processing. Some users also reported unresponsive customer support and dissatisfaction with certain features like billing and automation.

Highlights

Excellent customer service and support
Ease of use and customization
Efficient setup and troubleshooting
Positive feedback on specific support team members (Sam, Shakil, Mack)
Issues with app functionality and customer support responsiveness

Rating Breakdown

  • 5
    93% (192 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

Sam was incredibly helpful and was able to help me with the questions that I had! Wonderful experience

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Excellent Support answered all our questions and fixed all our store , Great app to use .

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 13, 2024

This app is definitely helps with running auctions via shopify. I will say that several features are still in development and I have often had to reach out to support to resolve issues such as automatic bids not working at the last minute of an auction, website formatting, and a few other issues users can't resolve on their own through the portal. Their replies are often fast, however there have been a few times they couldn't figure out what was wrong or their default settings were confusing and I ended up with some angry customers. Overall though, as long as they keep working on it I think it can be a really helpful app.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 12, 2024

Excellent support, works even on weekends evening. Really fast and professional response.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Awesome help. My first time doing an addiction. Sam was so helpful and patient!

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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