All reviews

Rating Breakdown

  • 5
    90% (95 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (6 ratings)

Reviews with Text

  • 100% (105)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2019

Trying to set up shipping on Shopify was driving me crazy, so I decided to give Australia Post Shipping a try and installed the app on a 7 Day Free Trial. I had some queries regarding set up and so submitted a request on the Addition Help Centre. Within 10 minutes I'd received a phone call - the best customer service I've ever experience!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2019

The team from Addition provided detailed and fast support for this Shopify App. I recall reading all the positive reviews on this App so we were looking forward to a positive experience as shipping in an ecommerce store can be a headache. Well we had just a few questions, or maybe a lot of questions and they were very patient and answered every one. All is working well and even after a few months, they continue to offer the same good support at no additional charge. This app is highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

Addition support (ap support) is very helpful and highly committed to sort out any problems a quickly as possible,

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Addition has the best support for an app anywhere in the world. Fast, friendly, knowledgeable and helpful.

Using app

Over 5 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 15, 2019

This is a great add on to our store and the support offered by Addition is fantastic. Would definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2019

I used this app to give real time shipping rates for Australia post and it has worked seamlessly. All Australian should consider this essential. Recently we moved to eParcel (Australia Post's worst software). I emailed Zan to support realtime integration of the eParcel rates, I received an instant response and support for eParcel that our staff just love. Thanks to Zan and the team.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 3, 2019

We send bulk amounts of parcels out every month, This app has saved us time and time is money. Its a no brainer to get this app. And app support is one of the best we have come across.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

This app is essential for any online Australian business. The support from Addition is fantastic and they are quick to respond with any queries and the app is awesome. Saves me so much time now.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, we are very pleased to hear that the app is saving you time.

5 / 5 Share

Dec. 9, 2018

Good app, simple to use. Does what it says on the box. Now I'm typing more words because apparently a few simple words of praise are insufficient. weird

Using app

25 days

Total reviews

18

Average rating

4.7

5 / 5 Share

April 21, 2019

Keep Track GPS Best app, for accurate shipping costs for Australia post, we use for customers which need shipping overseas. Good online customer service. Even when he was on a family holiday overseas. Addition support is very knowledgeable at solving any issues.

Using app

Over 1 year

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 3, 2018

I can say that support is one of the best. They will call you back if needed. Worth every cent. Thanks for such a great product DetailingShed.com.au

Using app

6 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

The developer is super helpful and quick in solving any query. I would recommend them for any Shopify store in Australia.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2018

While we offer flat-rate shipping within Australia with Australia Post (regardless of what a customer orders) this app is perfect for our international customers allowing them to get the most accurate shipping rate for delivery to their neck of the woods! Saves us a lot of time and we don't need to manage multiple shipping zones for a bunch of different countries. Highly recommended and easy to manage through the existing Shipping settings in Shopify.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 15, 2018

The app works exactly how it's supposed to, and does even more. Simple and efficient. Addition support provides the most helpful support too. If you ship with Australia Post and want a simple solution, look no further.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2018

Have used this app for www.thegamescorner.com.au for over 2 years. It works perfect. Support is first-class. Highly recommended.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2018

I would say this is the probably the most useful app you can use if you ran an e-commerce store in Australia. Easily helps you open your store up for international sales by automatically calculating international shipping options. Also helps my customers choose express shipping options. Highly recommended

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2018

Perfect App - Quick and easy install - Shipping enabled up and running in no time!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Amazing app and even better service from support. They helped us out a lot by getting the shipping to do exactly what we needed it to do, he always replied within a few minutes and even spent his time over the weekend trying to get it sorted for us :) We have been using this app for a few months now and I would definitely recommend it to everyone!

Store

Catnets

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2018

Excellent app. Performs the exact function for which it was designed - applying real time shipping rates via the Aust Post API, based on weight/dimensions. Results are accurate and instant. Exceptional support from Addition support the developer who even went out of his way to offer tech advice on a completely unrelated matter.

Using app

8 days

Total reviews

2

Average rating

5.0