All reviews

Rating Breakdown

  • 5
    92% (99 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (6 ratings)

Reviews with Text

  • 100% (108)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2019

These guys are great to work with. Super fast response to a rating glitch including a phone call within a few minutes of me logging an issue. Outstanding communication, issue resolved sameday. The promptness and communication these guys gave me was second to none, really wow:) Thank you so much to Australia Post and the Addition team.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

As a new small business I can't recommend this app enough. It covers everything I need. Calculated shipping, Dimensional weight & csv export into my post business. No need for any other app. Great value for money and the best support I have ever had from any of the apps I've used so far. Keep up the amazing work Zann.

Using app

About 2 months

Total reviews

13

Average rating

4.5

5 / 5 Share

Oct. 7, 2019

This app is amazing. The support from Addition support is fantastic, he is so easy to talk to and so efficient. I have never had an issue that he couldn't fix. This app does everything for my business, it calculates all the shipping prices for my customers and even applies my Aus Post Discount automatically. It's seamless, and so easy to operate. It's worth every cent. Thank you Addition support for being SO reliable and for helping me so much.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

Trying to set up shipping on Shopify was driving me crazy, so I decided to give Australia Post Shipping a try and installed the app on a 7 Day Free Trial. I had some queries regarding set up and so submitted a request on the Addition Help Centre. Within 10 minutes I'd received a phone call - the best customer service I've ever experience!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2019

The team from Addition provided detailed and fast support for this Shopify App. I recall reading all the positive reviews on this App so we were looking forward to a positive experience as shipping in an ecommerce store can be a headache. Well we had just a few questions, or maybe a lot of questions and they were very patient and answered every one. All is working well and even after a few months, they continue to offer the same good support at no additional charge. This app is highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

Addition support (ap support) is very helpful and highly committed to sort out any problems a quickly as possible,

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Addition has the best support for an app anywhere in the world. Fast, friendly, knowledgeable and helpful.

Using app

Over 5 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 15, 2019

This is a great add on to our store and the support offered by Addition is fantastic. Would definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2019

This is the best app I've ever used. Addition support provides outstanding customer service & advice. If you need support and lodge a support request, you'll get a response and phone call within minutes. Thank you so much.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

This app is essential for all Australian stores. Customer support is very polite and friendly and replies instantly. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2019

I used this app to give real time shipping rates for Australia post and it has worked seamlessly. All Australian should consider this essential. Recently we moved to eParcel (Australia Post's worst software). I emailed Zan to support realtime integration of the eParcel rates, I received an instant response and support for eParcel that our staff just love. Thanks to Zan and the team.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 3, 2019

We send bulk amounts of parcels out every month, This app has saved us time and time is money. Its a no brainer to get this app. And app support is one of the best we have come across.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

This app is essential for any online Australian business. The support from Addition is fantastic and they are quick to respond with any queries and the app is awesome. Saves me so much time now.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, we are very pleased to hear that the app is saving you time.

5 / 5 Share

Dec. 9, 2018

Good app, simple to use. Does what it says on the box. Now I'm typing more words because apparently a few simple words of praise are insufficient. weird

Using app

25 days

Total reviews

18

Average rating

4.7

5 / 5 Share

April 21, 2019

Keep Track GPS Best app, for accurate shipping costs for Australia post, we use for customers which need shipping overseas. Good online customer service. Even when he was on a family holiday overseas. Addition support is very knowledgeable at solving any issues.

Using app

Over 1 year

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 3, 2018

I can say that support is one of the best. They will call you back if needed. Worth every cent. Thanks for such a great product DetailingShed.com.au

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

The developer is super helpful and quick in solving any query. I would recommend them for any Shopify store in Australia.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2018

While we offer flat-rate shipping within Australia with Australia Post (regardless of what a customer orders) this app is perfect for our international customers allowing them to get the most accurate shipping rate for delivery to their neck of the woods! Saves us a lot of time and we don't need to manage multiple shipping zones for a bunch of different countries. Highly recommended and easy to manage through the existing Shipping settings in Shopify.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 15, 2018

The app works exactly how it's supposed to, and does even more. Simple and efficient. Addition support provides the most helpful support too. If you ship with Australia Post and want a simple solution, look no further.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2018

Have used this app for www.thegamescorner.com.au for over 2 years. It works perfect. Support is first-class. Highly recommended.

Using app

About 2 years

Total reviews

4

Average rating

5.0