ADU: Automatic Discounts for Shopify

ADU: Automatic Discounts

ADG - Automatic Discount & Upsells for Shopify

Developer
View on App Store

Rating

4.3

feedback

283

Reviews

chart

#2,826

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    23%
  • Less than a year
    40%
  • More than a year
    30%

Reviews Summary

The reviews for this Shopify app are quite mixed. While many users praise the app for its functionality and excellent customer service, there are concerns raised about the pricing model. Some users feel that the success fees are too high, especially for stores with high turnover and small profit margins. Additionally, there are complaints about random issues with discounts not working correctly and the app charging for unrelated purchases. On the positive side, users appreciate the robust features of the app, the helpful customer support, and the ease of creating custom discounts.

Highlights

Mixed reviews with praise for functionality and customer service but concerns about pricing
High success fees and pricing model
Random issues with discounts not working correctly
Robust features and ease of creating custom discounts
Excellent customer service and support

Rating Breakdown

  • 5
    72% (204 ratings)
  • 4
    10% (27 ratings)
  • 3
    2% (6 ratings)
  • 2
    4% (10 ratings)
  • 1
    13% (36 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

Use the app for all our promotions. Excellent customer service, fixed my issue very quickly and efficiently.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Kelly Hopter Art Shop and team! Thank you so much for your amazing review! We’re delighted to hear that you use our app for all your promotions and that our team was able to resolve your issue quickly and efficiently. Your support means the world to us! If you ever need assistance again, please don’t hesitate to reach out.

4 / 5 Share

Nov. 5, 2024

good

Using app

3 days

Total reviews

3

Average rating

4.7

Developer Reply

Hey there Bella Italia store and team! Thank you for taking the time to share feedback. Can you tell us more about your experience? Is there anything specific that we can improve to make our app better? I hope to hear from you soon! Regards, Sharky Team Supervisor - ADU: Automatic Discounts

3 / 5 Share

Sept. 24, 2024

App itself is good, however the pricing model is bad for anyone that is running a retail store, stores with high turnover and small profit margin will suffer great expenses from the percentage based success fees. It takes the total cost of the app easily above £80 per month for us. They need to remove or reduce the success fees.

Using app

3 days

Total reviews

4

Average rating

4.3

Developer Reply

Hi there Top Shop Premier Maltby and team, Thank you for your honest review. We appreciate and understand your feedback about our pricing model. Please be assured that we will work on this as soon as we can. We appreciate your patience and understanding while we work on this. - ADU Management Team

5 / 5 Share

Sept. 6, 2024

Works fantastic!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback MSXII Sound and team! Your support is highly appreciated.

4 / 5 Share

Aug. 24, 2024

Using app

22 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Hi Renso Foods and team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience with our app? Is there anything in specific that you think needs to be improved in order for us to provide you with a better experience? We hope to hear from you soon!

All reviews

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