ADU: Automatic Discounts for Shopify

ADU: Automatic Discounts

Create discounts and include free gifts with purchase

Developer
View on App Store

Rating

4.6

feedback

193

Reviews

chart

#3,462

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    8%
  • Less than a month
    44%
  • Less than a year
    24%
  • More than a year
    19%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews for its exceptional customer service and support team, particularly highlighted by the helpfulness and responsiveness of Ron and other support staff. Users appreciate the functionality of the app, especially for creating customized discounts and promotions. However, some users find the app a bit clunky and mention that it requires effort from the store owner or a tech person to set up. Additionally, there are mixed opinions on the pricing model, with some users feeling that the success fees are too high for stores with high turnover and small profit margins.

Highlights

Exceptional customer service and support
App functionality and customization
Clunky setup process
Mixed opinions on pricing model

Rating Breakdown

  • 5
    73% (141 ratings)
  • 4
    11% (22 ratings)
  • 3
    3% (5 ratings)
  • 2
    2% (4 ratings)
  • 1
    10% (19 ratings)

Reviews with Text

  • 95% (181)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 6, 2026

Thanks for promptly respond, troubleshooting and explanation from Ron.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Really appreciate you sharing this! We’re glad Ron could step in quickly, walk through the troubleshooting with you, and provide clear explanations along the way. I’ll make sure your kind words are passed along to him. Thanks for the 5 stars and for choosing ADU! 😊

5 / 5 Share

Feb. 21, 2026

Ron found the issue I had immediately. He made a video that talked me through everything!

Store

Naluza

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

This is so great to hear, thank you for the 5 stars! ⭐ We’re glad Ron was able to pinpoint the issue right away and walk you through it with a personalized video. Being able to see the steps in action can make all the difference, and we’re happy he could make things clear and easy for you. If anything else comes up, we’re always here to help.

5 / 5 Share

Nov. 25, 2025

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! ⭐ We really appreciate your support and are glad to hear you’re enjoying ADU. If you ever need any help or have ideas for improvement, we’re always here for you!

5 / 5 Share

Oct. 7, 2025

Excellent helpdesk by Ron

Using app

About 1 hour

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad to hear Ron was able to assist you. We’ll make sure to pass along your kind words to him!

4 / 5 Share

Aug. 28, 2025

the support I got today from Ron was 10 star. He is patient, explains possibilities and helps you setup. The app is a bit clunky. It is good for what you pay however, requires work from store owner or tech person. Give the app a try.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Hey BY BRIAN and team! Thanks for the honest feedback! We're thrilled to hear Ron delivered top-tier support and got you set up smoothly. While the app may take a bit of hands-on effort, we’re always working to improve usability and streamline the experience. Please let us know if you need any help!

All reviews

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