ADU: Automatic Discounts
ADG - Automatic Discount & Upsells for Shopify
Rating
4.5
feedback
198
chart
#3,495
All reviews
Review RSS Feed
Aug. 28, 2025
the support I got today from Ron was 10 star. He is patient, explains possibilities and helps you setup. The app is a bit clunky. It is good for what you pay however, requires work from store owner or tech person. Give the app a try.
Hey BY BRIAN and team! Thanks for the honest feedback! We're thrilled to hear Ron delivered top-tier support and got you set up smoothly. While the app may take a bit of hands-on effort, we’re always working to improve usability and streamline the experience. Please let us know if you need any help!
May 23, 2025
I'm impressed by how quickly the support team responded to my inquiry. Their solutions were exactly what I needed and resolved my issue perfectly.
Hey there BEST VAPE and team! Thank you for taking the time to leave us a review. Is there anything specific that you think we can improve? We'd love to hear your suggestions. We hope to hear from you soon!
March 4, 2025
This is the only app I've found that will give percent off discount to highest priced item in a cart. It is a bit difficult to get the discount or promo settings just right, but their help desk is very helpful in resolving any questions.
Hey there Snapdoodle Toys & Games! Thank you so much for taking the time to share your experience! We appreciate your feedback, we'll do our best to improve our app and make creating discounts easier. If you need help with anything else, you know where to reach us!
Dec. 21, 2024
Hi there Protein Nation and team! Thank you for your feedback! We’d love to know how we can make your experience even better. If you have any suggestions or need assistance, please don’t hesitate to reach out. We’re here to help! We look forward to hearing from you soon!
Nov. 5, 2024
good
Hey there Bella Italia store and team! Thank you for taking the time to share feedback. Can you tell us more about your experience? Is there anything specific that we can improve to make our app better? I hope to hear from you soon! Regards, Sharky Team Supervisor - ADU: Automatic Discounts
Aug. 24, 2024
Hi Renso Foods and team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience with our app? Is there anything in specific that you think needs to be improved in order for us to provide you with a better experience? We hope to hear from you soon!
March 21, 2024
work very well, and customer service in good
Hey there Tiendas Anthony's and team! We are thrilled to hear your feedback! Can you tell us more about your experience? Do you have any suggestions that we can improve to make our app better? I hope to hear from you soon! Regards, Sharky Team Supervisor - Automatic Discounts & Upsells
Oct. 3, 2023
There customer service was great, following us through all the way to a resolution. Thank you very helping.
Thank you for your honest review! We take pride in the customer service that we provide and we're glad to be of help! Please let us know if there is anything else we can do to improve your experience with us. Cheers!
Sept. 27, 2023
App is working good, just needed some time to get that the external name of the prmotion need to be changed in the shop and has to be connected in the app. After 2 hours the connection was there and the promotion could be used again. Perfect help and support. Within minutes I received personalized help from customer support.
Thank you for the fantastic review! We're very happy to hear our team was able to help you out. Please let us know if there is anything else we can do to make your support experience better! Cheers!
March 25, 2023
We use the app to apply discounts to product variants which is not possible natively in Shopify. The app works fine and the support is very helpful. Just the pricing might lead to us implementing the functionality by ourselves.
Thank you for the feedback! We had a great time helping you out! Please let us know if you need help with anything else, we're here whenever you need us. One of our top specialists, Myam, also reached out to you through e-mail to discuss any issues you may have with our pricing. Your satisfaction is our number 1 priority! We look forward to hearing from you!
July 25, 2022
This app comes with great customer service. Appreciate that the app works with multiple currencies. Looking forward to the progress bar rolling out in August.
May 11, 2022
The app was awesome in helping us implement a tiered/progressive discount experience for our customers which ultimately lead to an increase in AOV. Derek and his team were extremely diligent helping us track down a small but frustrating issue. Very excited for the updates in the coming months.
Dec. 9, 2021
This app allowed me to have automatic discounts apply during our Black Friday tiered discount sale! There are several other features, but it's a little confusing to use, so there's a bit of a learning curve.
Thanks for the feedback! About the confusion, we're always trying to improve the admin UI, as indeed when you are adding more features on a monthly basis, it can get crowded in there.
Oct. 25, 2021
We love this app! It's a great way to support retention and give back some love to customers. We're particularly obsessed with smart deals and gifting functionality. EXACTLY what we needed. Support is a bit slow sometimes confusing to work with but the app is worth it.
July 20, 2020
work good for me, wish you could remove discount in cart or add a second discount code in the cart.
Thanks for the feedback! About the "wish you could remove discount in cart", if you refer to Shopify's automatic discount, once it applies it's locked at checkout and cannot be removed. In the case of tiered discounts (eg. 10% off if $100 in cart, 15% off if $200 in cart, etc), we recommend using discount codes and automating their application using our app's discount rules. About "adding a second discount code in the cart", that's something we're currently working on. We'll be in touch when it's live.
July 6, 2020
The discount rules work great for our store. Support has always been quick and reliable when a hiccup arises.
Nov. 24, 2018
**UPDATE - As frustrating as that was, the developer reached out immediately and helped us fix the issue. I want to love this app. It appears to do exactly what we need. However, we're experiencing a major issue with about 15-20% of our orders... The discount is showing on the checkout page but when a customer places the actual order, the discount isn't working. Needless to say, I am getting a lot of complaints this morning (black friday of all days).
June 30, 2017
Works well and is doing it's job! I am using it with other apps to offer discounts over a certain amount and it is working. I think the code disappears sometimes at checkout depending on what the customer does/click/back button etc.. but I don't think it's a big problem. Overall it is working!
March 20, 2017
This is a good app for basic discounts that you want automatically added to a cart. I use it to add a discount for all orders over a certain amount, a little sweetener when people reach checkout to see a discount applied.