ADU: Automatic Discounts
ADG - Automatic Discount & Upsells for Shopify
Rating
4.5
feedback
198
chart
#3,495
All reviews
Review RSS Feed
Nov. 13, 2023
Started playing with it 3 days ago, had some questions and the team was able to resolve my issues right away. Its now in production and its working great so far!
Thank you for taking the time to leave an amazing review! Ron had a great time helping you out! He'll surely get excited once he sees your feedback. Our help doesn't end here, if you need anything else please let us know!
Nov. 7, 2023
Thank you for taking the time to leave us a 5-star review! We are thrilled to know that you are happy with our app. Please feel free to reach out to us if you need help with anything! Cheers!
Oct. 19, 2023
The app works really well, and the support team is amazing.
Thanks so much for the kind words! Please reach out to us again any time you need our help.
June 21, 2025
I recently worked with ADG Automatic Discount & Gifts, and the experience was nothing short of exceptional. Their tool is a game-changer, but their outstanding customer support sets them apart. I was initially at a loss on how to use the application. However, instead of merely sending over a written guide or pointing me to an FAQ page, their support team went above and beyond by arranging a video conference with me. They patiently walked me through every step, ensuring I felt comfortable and confident in using their product. In an era where most companies prioritise efficiency over personalised care, ADG stands out with their dedication to customer satisfaction. Their proactive approach to resolving concerns and providing guidance truly makes them a cut above the rest. In short, if you're looking for a top-notch product backed by a team that genuinely cares about your success, ADG Automatic Discount & Gifts is the way to go! Highly recommended. Martin
This is one of the best reviews we've received so far! Our team makes sure that every one of our merchants receives exceptional customer service until all concerns or questions are answered. Thanks for making our day! Please let us know if you need help with anything else. Cheers!
Sept. 4, 2023
Shopify limits automatic discounts to 25 items which is very limiting. That is why I choose ADG . And I like the Success Fee plan on ADG . ADG onboarding expert Ron Mitre was very helpful.
Thank you for making Ron's day with this amazing review! We are glad to hear that you're happy with our app. We will continue to work hard to ensure we meet your store's needs. Please let us know if you need help with anything else!
Aug. 23, 2023
Hello, I had problems creating a specific discount offer in my online shop. I got acquainted with the ADG app through a recommendation, and I got help from the ADG support team very quickly. My problem was solved in a short time. ADG support team is amiable and helpful. I can only recommend it. Best regards Soheila K From Sankt Augustin Germany
Hey there Soheila! It's so good to hear from you! Thanks for making our day with such an amazing review, we really appreciate it. Please let us know if you need help with anything else. Cheers!
July 11, 2023
Amazing app with amazing team, they are available anytime you want. they have different styles and colors to chose from.
Thanks for the honest review Argin! We're very happy that our team was able to provide you with the assistance that you need. If anything else comes up, please let us know, our team will be glad to help you out!
May 29, 2023
seamless and quick support. Always patient and so professional to help solve any problem. Highly recommended.
Ron had an amazing time assisting you, and your feedback definitely made his day! Thank you for your kind review. If there is anything else you might need assistance with, you know where to reach us!
May 1, 2023
Extremely helpful customer service. The app has difficulties with international currencies, but this is waiting on Shopify to open up availability to configure with their API's. The app does everything we need
Thanks for this honest review! Your feedback is very important to us, and we ensure that we continue improving our app to support our merchant's needs. We understand how important international currencies are, and this is already on our priority list. Please feel free to touch base if there's anything else you may need help with!
April 12, 2023
So far, so great! I was able to successfully configure the ADG app and the specific promotion I had in mind without any hassle. RG was extremely helpful in making sure I had configured my promotion correctly and troubleshooting when I ran into an issue. They answered promptly and clearly, making me feel taken care of and confident in my first promotion with the app. Though I haven't run the promotion yet, I am looking forward to seeing its results.
Glad to hear that you're having a great time with our app! RG is one of our best and we love hearing stories like this showing his dedication. Thank you for an amazing review, you completed our day! Feel free to reach out anytime if anything else comes up. Cheers!
March 17, 2023
unbeatable service! we have set up countless discounts using this app and it works great. RG is extremely helpful and has helped to set up more complicated promotions for us as well as customize a few things we wanted. Awesome and helpful team. I highly recommend
Thank you! The only thing that makes us happier than knowing ADG is generating lots of extra revenue for you is seeing RG get recognized for the star that he is. We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!
March 16, 2023
I have received the best customer service ever. (Shout out to RG) I was having some problems with the automatic discount and I got a step by step help. They made a loom video so I can easily understand and visual see exactly what I needed to do. I've been on Shopify for 4 years and I wish all the other apps and developers were like this. Excellent service!!
Wow, this is one of the best reviews I've ever seen! Thank you so much! I think RG might print it out and frame it to put up on his office wall. We're happy to help and we're standing by in case you ever need anything else.
Feb. 14, 2023
Incredibly quick support responses and the support given was 10/10. Quick to help and walk us through the issue and rectify anything that was giving us difficulty. Thanks.
Great to hear we were able to get you up and running so quickly! We're always around if you need more help or you're just looking for some useful tips and tricks. Thanks for your review!
Feb. 8, 2023
Super easy and intuitive to use, but this tech dummy couldn't quite figure out how to do a tiered discount for the first time, so RG from support jumped straight in to help! He not only set up the tiers to exactly my specification, he created a video showing me step by step what he did for next time, AND took the time to test all three tiers and the exclusion on the video as well! Above and beyond on the service side of things and I'm sure the app itself will be a game changer for us going forward. Thanks again RG, you're a legend!
The legend of RG is known far and wide throughout these lands! We're really happy to hear his help got you set up and running the right way. We'll check in with you again in a couple months to see just how much of a game changer ADG has been with you, but in the meantime, please touch base at any time if you need any more help or just want to see more RG videos!
Jan. 20, 2023
This app is the best one we have found after trying other discount promo apps. Plus the support service is excellent. We had an issue loading the app, it was resolved in a day.
We're blushing! 😊 Thanks for taking the time to write a review. Reviews like this are celebrated on our team. We work so hard to provide you with an app that helps you run your business. Plus, we work even harder to be here to help you if you ever have questions or get stuck. Just like you ❤️ good fats, we ❤️ helping merchants!
Jan. 2, 2023
Spent a lot of time looking for an app that could suitably add a free gift to the customer's basket upon the inputting of a discount code. Presently, this is the only app on Shopify that does so. And it does so impeccably. The app takes a bit of getting your head round (or it did for me), so set aside a little set up time to play and/or watch the tutorials on Youtube. Once customised, the app looks and acts seamlessly, integrating perfectly into the build. Our site is also very specifically themed, so I'm really impressed. Also like the success fee and think commission is a fairer way of doing business in regards apps. There were some frustrating points in the installation, but rapid support was on hand, even over new years eve. This app is definitely worth any potential minor initial legwork. You won't regret it. 5 Stars from us. Thanks so much.
Thanks so much for your glowing review! I'm very happy to hear the app is such a great fit for your business. You're right, setup can be a little overwhelming sometimes, which is why we're still working hard to make the onboarding process even easier. Please touch base again if you need help with anything else!
Dec. 15, 2022
Great app. It has made it super easy to do what we needed. PLUS, amazing support. I communicated the urgency in getting something fixed and not only did the team help, they also addressed other items that would have been affected and took the initiative to help with that. If I could give a 10 out of 5, I totally would!
Our service goal is to go above and beyond for our customers. It's great when we get the chance to do that, but I have to admit, it's even better when we get such enthusiastic recognition for our efforts! Please touch base with us again if you need anything else.
Dec. 13, 2022
Great app that works exactly the way we need it to. Special thanks to the support team who helped us out very quickly!
You're welcome! Thank you for leaving such a great review!
Nov. 30, 2022
Awesome app with a lot of different options and configurations! The user experience for both the shop owner when setting up a promotion as well as your potential customer purchasing a product is very well thought through and comfortable. Getting in touch with support was easy and extremely fast. We had a question and help was on the way quicker than we had ever imagined. Everything was taken care of and the app is working just great. Highly recommend using this app for your promotions!
Few things make us happier as a team than hearing we made life better for a customer during the stressful Black Friday / Cyber Monday retail period. Thanks for this review!
Nov. 19, 2022
This is a awesome app! Exactly what needed, I wish I had found this app before. I did not use the support service because the instructions are well done! thanks
Happy to hear the instructions got you up and running so quickly! Is there anything we could add to them to make them even better?